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Retention Executive

RG&T Solutions, Casa Grande, Arizona, United States, 85230

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Overview

We are seeking a dedicated

Retention Executive

in Casa Grande, AZ, to enhance customer loyalty and satisfaction. Responsibilities

Develop and implement strategies to retain existing customers and reduce churn. Engage with customers via calls, emails, and other channels to address needs and gather feedback. Analyze customer data to identify trends and opportunities for retention initiatives. Collaborate with sales and support teams to improve overall customer experience. Monitor retention metrics and prepare reports for continuous improvement. Qualifications

Strong communication, problem-solving, analytical skills, and customer-focused mindset. Benefits

Competitive salary, health insurance, paid time off, and opportunities for growth in a supportive environment.

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