Call Center Representative
Senior Health Solutions, Saint Charles, Missouri, United States, 63301
Overview
Company Overview
Senior Health Solutions is a state-licensed agency that specializes in the senior life and health insurance market. We pride ourselves on outstanding customer service and deliver quality servicetoour clients.
Job Summary As a Call Center Representative, employees will receive calls from prospective and current clients. You will be working with them by assisting in Medicare enrollment. The call center employee works with the client to verify eligibilityand gathers the necessary information from the client to assist with the Medicare enrollment. This is not a remote position.
Responsibilities Taking inbound calls, listening to client questions and fulfilling their needs. Guiding clients through the enrollment process with excellent communication skills.
Qualifications and Skills
Pleasant phone voice with good customer service skills
Good computer and keyboarding skills
Previous Call Center experience a plus (not required)
Outgoing and energetic attitude
Active Listening Skills giving full attention to what clients are saying, taking time to understand the points that are being made, and not interrupting at inappropriate times.
Ability to multitask
Excellent problem-solving skills
Benefits and Perks
Uncapped Bonus and Commission
26% of our Licensed Advisors are Top Producers with an annual wage of 100k – 150k+
21% of our Licensed Advisors have an annual wage of 60k – 85k
Renewals begin after 13 months, adding more potential income.
Health Insurance available after 60 days
401k with a partial company match
Monday through Friday, occasional Saturdays, NO SUNDAYS
All training paid
Surprise Incentives throughout the year
#J-18808-Ljbffr
Company Overview
Senior Health Solutions is a state-licensed agency that specializes in the senior life and health insurance market. We pride ourselves on outstanding customer service and deliver quality servicetoour clients.
Job Summary As a Call Center Representative, employees will receive calls from prospective and current clients. You will be working with them by assisting in Medicare enrollment. The call center employee works with the client to verify eligibilityand gathers the necessary information from the client to assist with the Medicare enrollment. This is not a remote position.
Responsibilities Taking inbound calls, listening to client questions and fulfilling their needs. Guiding clients through the enrollment process with excellent communication skills.
Qualifications and Skills
Pleasant phone voice with good customer service skills
Good computer and keyboarding skills
Previous Call Center experience a plus (not required)
Outgoing and energetic attitude
Active Listening Skills giving full attention to what clients are saying, taking time to understand the points that are being made, and not interrupting at inappropriate times.
Ability to multitask
Excellent problem-solving skills
Benefits and Perks
Uncapped Bonus and Commission
26% of our Licensed Advisors are Top Producers with an annual wage of 100k – 150k+
21% of our Licensed Advisors have an annual wage of 60k – 85k
Renewals begin after 13 months, adding more potential income.
Health Insurance available after 60 days
401k with a partial company match
Monday through Friday, occasional Saturdays, NO SUNDAYS
All training paid
Surprise Incentives throughout the year
#J-18808-Ljbffr