Position Summary
The Marketing Coordinator supports local marketing efforts to drive brand awareness, foot traffic, event bookings, and revenue growth for Urban Air Adventure Park. This role is responsible for executing community outreach, promotions, social media support, and partnership marketing to increase field trips, group events, birthday parties, and repeat visits. The ideal candidate is energetic, organized, creative, and thrives in a fast-paced, guest-focused environment.
Key Responsibilities
Marketing & Promotions
Assist in planning and executing monthly marketing campaigns to grow admissions, memberships, and events bookings
Coordinate in-park promotions, seasonal events, and limited-time offers
Support the creation and coordinate distribution of flyers, posters, and local advertising materials
Track and report result of promotions and marketing initiatives
Community Outreach & Partnerships
Build relationships with schools, daycares, camps, youth sports teams, churches, and community groups
Help drive field trip, fundraiser, and group sales through outbound outreach and follow-ups
Sign up for community events, school nights, and networking opportunities to represent the Urban Air brand and coordinate attendance with park’s leadership team
Establish and Support partnership opportunities with local businesses and organizations
Social Media & Content Support
Ownership of social media scheduling, posting, and engagement (Instagram, Facebook, TikTok, etc.) while keeping brands standard within compliance
Create and organize content (photos/videos) showcasing park experiences, events, and guest celebrations
Support content creation for birthday parties, attractions, and special promotions
Monitor comments/messages with replies and escalate guest concerns to leadership as needed
Email & Digital Marketing
Help manage email campaigns and customer communication
Assist in updating website/event listings and ensuring promotions are accurate
Support online reputation efforts by encouraging reviews and responding to feedback as needed
Administrative & Operational Support
Maintain marketing calendars, outreach lists, and event schedules
Support group event coordination (school groups, corporate events, team parties, fundraisers)
Work closely with the operations team to ensure promotions are executed properly in the park
Complete other duties as assigned to support business growth
Self-Paced training to learn Urban Air Tools and Systems needed for marketing activities
Qualifications
High school diploma or equivalent required (Bachelor’s degree in Marketing, Communications, or related field preferred)
1+ years of marketing, social media, sales, events, or customer service experience preferred
Strong communication skills (phone, email, in-person)
Comfortable speaking to groups and building relationships in the community
Organized, detail-oriented, and able to manage multiple projects at once
Ability to work evenings and weekends as needed for events and peak business times
Basic computer skills required (Google Drive/Microsoft Office; Canva a plus)
Reliable transportation for local outreach and community events
Key Skills & Competencies
Creativity and strong attention to detail
Self-starter with a positive attitude and strong follow-through
Strong interpersonal skills and team mindset
Comfortable working in a high-energy, guest-facing environment
Ability to measure results and suggest improvements
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Key Responsibilities
Marketing & Promotions
Assist in planning and executing monthly marketing campaigns to grow admissions, memberships, and events bookings
Coordinate in-park promotions, seasonal events, and limited-time offers
Support the creation and coordinate distribution of flyers, posters, and local advertising materials
Track and report result of promotions and marketing initiatives
Community Outreach & Partnerships
Build relationships with schools, daycares, camps, youth sports teams, churches, and community groups
Help drive field trip, fundraiser, and group sales through outbound outreach and follow-ups
Sign up for community events, school nights, and networking opportunities to represent the Urban Air brand and coordinate attendance with park’s leadership team
Establish and Support partnership opportunities with local businesses and organizations
Social Media & Content Support
Ownership of social media scheduling, posting, and engagement (Instagram, Facebook, TikTok, etc.) while keeping brands standard within compliance
Create and organize content (photos/videos) showcasing park experiences, events, and guest celebrations
Support content creation for birthday parties, attractions, and special promotions
Monitor comments/messages with replies and escalate guest concerns to leadership as needed
Email & Digital Marketing
Help manage email campaigns and customer communication
Assist in updating website/event listings and ensuring promotions are accurate
Support online reputation efforts by encouraging reviews and responding to feedback as needed
Administrative & Operational Support
Maintain marketing calendars, outreach lists, and event schedules
Support group event coordination (school groups, corporate events, team parties, fundraisers)
Work closely with the operations team to ensure promotions are executed properly in the park
Complete other duties as assigned to support business growth
Self-Paced training to learn Urban Air Tools and Systems needed for marketing activities
Qualifications
High school diploma or equivalent required (Bachelor’s degree in Marketing, Communications, or related field preferred)
1+ years of marketing, social media, sales, events, or customer service experience preferred
Strong communication skills (phone, email, in-person)
Comfortable speaking to groups and building relationships in the community
Organized, detail-oriented, and able to manage multiple projects at once
Ability to work evenings and weekends as needed for events and peak business times
Basic computer skills required (Google Drive/Microsoft Office; Canva a plus)
Reliable transportation for local outreach and community events
Key Skills & Competencies
Creativity and strong attention to detail
Self-starter with a positive attitude and strong follow-through
Strong interpersonal skills and team mindset
Comfortable working in a high-energy, guest-facing environment
Ability to measure results and suggest improvements
#J-18808-Ljbffr