Overview
Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! Pattern accelerates brands on global ecommerce marketplaces leveraging proprietary technology and AI. Pattern optimizes and automates all levers of ecommerce growth for global brands, including advertising, content management, logistics and fulfillment, pricing, forecasting and customer service. Hundreds of global brands depend on Pattern’s ecommerce acceleration platform every day to drive profitable revenue growth across 60+ global marketplaces—including Amazon, Walmart.com, Target.com, eBay, Tmall, TikTok Shop, JD, and Mercado Libre. To learn more, visit pattern.com or email [email protected].
Pattern has been named one of the fastest growing tech companies headquartered in North America by Deloitte and one of the best-led companies by Inc. We place employee experience at the center of our business model and have been recognized as one of Newsweek’s Global Most Loved Workplaces.
Pattern is currently seeking a Brand Manager of Fulfillment. The Brand Manager of Fulfillment is responsible for overseeing the success of partners utilizing Pattern’s third-party logistics (3PL) services. This role is dedicated solely to account management for fulfillment services, serving as the primary liaison between fulfillment partners and our logistics operations.
Responsibilities
Partner Relationship Management: Serve as the primary liaison between customers and Pattern’s logistics teams to ensure seamless fulfillment operations.
Onboarding & Integration: Oversee the onboarding of new partners into Pattern’s 3PL systems across multiple online retail platforms, including Amazon, Walmart, and Shopify.
Strategic Business Planning: Develop business plans focused on increasing operational efficiencies and maximizing account potential through logistics excellence.
Operational Optimization: Design and implement new processes and systems to support business growth and streamline the movement of goods.
Cross-Functional Collaboration: Work closely with company leadership and logistics leads to enhance Pattern’s 3PL offerings and maintain high service standards.
Complex Issue Resolution: Handle and resolve complex requests from 3PL business partners in a professional manner.
Account Health Monitoring: Monitor account health with a focus on inventory flow, shipping accuracy, and fulfillment speed.
Data Analysis & Reporting: Gather and organize logistics data to provide partners with actionable insights into their supply chain performance.
Business Scaling: Identify opportunities to scale partner businesses by leveraging Pattern’s distribution network.
Professional Communication: Ensure all partner communications and reporting consistently meet the highest ethical and professional standards.
Qualifications
Required:
Education: Bachelor’s degree in Supply Chain Management, Business, Marketing, or a related field.
Technical Skills: Strong working knowledge of Microsoft Excel and Google Drive for data analysis and reporting.
Communication: Excellent verbal and written communication skills for managing high-stakes partner relationships.
Mindset: Self-driven, organized, and proactive, with a high level of attention to detail.
Mobility: Willingness to travel out of state on occasion for partner or warehouse visits.
Preferred:
Previous experience in a 3PL or high-stakes logistics environment.
Experience with Amazon (FBA/FBM) and other marketplace fulfillment requirements.
Background in process improvement or supply chain optimization.
What does high performance look like?
You are friendly, trustworthy, and a high-performer.
You follow through and fast.
You wow customers time and time again and build immense trust quickly.
You bring smart solutions to problems and engagements.
You give 100% and always go the extra-mile.
You actively volunteer and participate in group collaborations.
You take full ownership of your projects to completion.
You proactively identify areas of opportunity and work to execute on them.
Who we are looking for
Game Changers: Looks at problems with an open mind, shares new ideas, reassesses plans, and contributes profitably and innovatively to Pattern’s processes and outcomes.
Data Fanatics: Recognizes problems, understands them through data, draws unbiased conclusions, and tracks results with data-driven follow-up.
Partner Obsessed: Clearly explains project status to partners, listens to expectations, and delivers results that exceed them while creating a personable experience.
Team of Doers: Uplifts teammates, takes initiative, contributes to improvements, and holds themselves accountable to the team and partners.
What is the hiring process?
Screen with a recruiter.
Zoom Interview with a potential coworker.
Zoom Interview with a potential coworker.
Onsite Interview with a potential leader.
References.
Executive Review.
Offer.
How can I stand out as an applicant?
Be prepared to talk about professional accomplishments with specific data to quantify examples.
Be ready to talk about how you can add value and be the best addition to the team.
Focus on mentioning how you would make a difference at Pattern.
Be prepared to talk about any side projects related to data and analytics.
Why should I work at Pattern? Benefits
Pattern offers big opportunities to make a difference in the ecommerce industry! We are a company full of talented people that evolves quickly and often. We set big goals, work tirelessly to achieve them, and we love our Pattern community. We also believe in having fun and balancing our lives, so we offer awesome benefits that include:
Unlimited PTO
Paid Holidays
Onsite Fitness Center
Company Paid Life Insurance
Casual Dress Code
Competitive Pay
Health, Vision, and Dental Insurance
401(k) match. Pattern matches 100% of the first 3% in eligible compensation deferred and 50% of the next 2% in eligible compensation deferred.
Pattern provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
#J-18808-Ljbffr
Pattern has been named one of the fastest growing tech companies headquartered in North America by Deloitte and one of the best-led companies by Inc. We place employee experience at the center of our business model and have been recognized as one of Newsweek’s Global Most Loved Workplaces.
Pattern is currently seeking a Brand Manager of Fulfillment. The Brand Manager of Fulfillment is responsible for overseeing the success of partners utilizing Pattern’s third-party logistics (3PL) services. This role is dedicated solely to account management for fulfillment services, serving as the primary liaison between fulfillment partners and our logistics operations.
Responsibilities
Partner Relationship Management: Serve as the primary liaison between customers and Pattern’s logistics teams to ensure seamless fulfillment operations.
Onboarding & Integration: Oversee the onboarding of new partners into Pattern’s 3PL systems across multiple online retail platforms, including Amazon, Walmart, and Shopify.
Strategic Business Planning: Develop business plans focused on increasing operational efficiencies and maximizing account potential through logistics excellence.
Operational Optimization: Design and implement new processes and systems to support business growth and streamline the movement of goods.
Cross-Functional Collaboration: Work closely with company leadership and logistics leads to enhance Pattern’s 3PL offerings and maintain high service standards.
Complex Issue Resolution: Handle and resolve complex requests from 3PL business partners in a professional manner.
Account Health Monitoring: Monitor account health with a focus on inventory flow, shipping accuracy, and fulfillment speed.
Data Analysis & Reporting: Gather and organize logistics data to provide partners with actionable insights into their supply chain performance.
Business Scaling: Identify opportunities to scale partner businesses by leveraging Pattern’s distribution network.
Professional Communication: Ensure all partner communications and reporting consistently meet the highest ethical and professional standards.
Qualifications
Required:
Education: Bachelor’s degree in Supply Chain Management, Business, Marketing, or a related field.
Technical Skills: Strong working knowledge of Microsoft Excel and Google Drive for data analysis and reporting.
Communication: Excellent verbal and written communication skills for managing high-stakes partner relationships.
Mindset: Self-driven, organized, and proactive, with a high level of attention to detail.
Mobility: Willingness to travel out of state on occasion for partner or warehouse visits.
Preferred:
Previous experience in a 3PL or high-stakes logistics environment.
Experience with Amazon (FBA/FBM) and other marketplace fulfillment requirements.
Background in process improvement or supply chain optimization.
What does high performance look like?
You are friendly, trustworthy, and a high-performer.
You follow through and fast.
You wow customers time and time again and build immense trust quickly.
You bring smart solutions to problems and engagements.
You give 100% and always go the extra-mile.
You actively volunteer and participate in group collaborations.
You take full ownership of your projects to completion.
You proactively identify areas of opportunity and work to execute on them.
Who we are looking for
Game Changers: Looks at problems with an open mind, shares new ideas, reassesses plans, and contributes profitably and innovatively to Pattern’s processes and outcomes.
Data Fanatics: Recognizes problems, understands them through data, draws unbiased conclusions, and tracks results with data-driven follow-up.
Partner Obsessed: Clearly explains project status to partners, listens to expectations, and delivers results that exceed them while creating a personable experience.
Team of Doers: Uplifts teammates, takes initiative, contributes to improvements, and holds themselves accountable to the team and partners.
What is the hiring process?
Screen with a recruiter.
Zoom Interview with a potential coworker.
Zoom Interview with a potential coworker.
Onsite Interview with a potential leader.
References.
Executive Review.
Offer.
How can I stand out as an applicant?
Be prepared to talk about professional accomplishments with specific data to quantify examples.
Be ready to talk about how you can add value and be the best addition to the team.
Focus on mentioning how you would make a difference at Pattern.
Be prepared to talk about any side projects related to data and analytics.
Why should I work at Pattern? Benefits
Pattern offers big opportunities to make a difference in the ecommerce industry! We are a company full of talented people that evolves quickly and often. We set big goals, work tirelessly to achieve them, and we love our Pattern community. We also believe in having fun and balancing our lives, so we offer awesome benefits that include:
Unlimited PTO
Paid Holidays
Onsite Fitness Center
Company Paid Life Insurance
Casual Dress Code
Competitive Pay
Health, Vision, and Dental Insurance
401(k) match. Pattern matches 100% of the first 3% in eligible compensation deferred and 50% of the next 2% in eligible compensation deferred.
Pattern provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
#J-18808-Ljbffr