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Sales Administrative Assistant/Renaissance St. Louis Airport Hotel

StepStone Hospitality, Providence, Rhode Island, us, 02912

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Responsibilities

Perform general administrative functions including typing, answering telephones, and composing correspondence. Process paper flow in and out of the Sales office. Maintain a filing system of reports and pertinent hotel records. Type and distribute various department reports as needed. Answer and forward guest requests, complaints, or questions in a courteous and timely manner. Receive, open, and sort all department mail. Monitor all office supplies, equipment, etc. used by department and be responsible for placing orders, arranging repair, etc. Ability to accurately use various office software. Must have comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors. Ability to assist with the design and preparation of statistical reports and presentations as needed. Must be detailed oriented and possess superior organizational skills. Ability to accurately report information. Ability to assist with various office tasks as needed. Ability to scrupulously follow all StepStone and hotel policies and procedures. Attend required meetings. Requirements

Minimum lifting of 10 pounds. Pushing, bending, stooping, upward reaching, manual dexterity. Hearing, writing, typing. Minimum pulling of 10 pounds. Other duties may be assigned. Must have a good knowledge of service standards, guest relations, and etiquette. Must have good mathematical and computer skills. Must have hearing and visual capabilities to detect, observe, and report on emergency situations. High school education and relevant training and experience required. Additional education preferred. At least one year of office environment experience required.

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