Counter Sales/Fastener & Tool Sales
Gogel Fastener & Industrial Supply Co., Toledo, Ohio, United States, 43614
Overview
We are seeking a Sales Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, take orders, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. An understanding of fasteners, hardware and tools is a plus, but we will train the right candidate.
Responsibilities
Receive customer calls
Take customer orders over the phone & sales counter
Help pull customer orders
Stock and organize show room stock and displays
Use best practices in customer service techniques to develop rapport and build relationships with customers
Document all customer interactions
Attend trainings to maintain up-to-date skills and knowledge
Qualifications
Previous experience as a Customer Service Representative or in a similar role is preferred
Comfortable using computers and customer management software
Excellent phone and verbal communication skills
Understanding of active listening techniques
Ability to work well under pressure
Understanding of fasteners and tools is a plus, but we will train the right candidate
Benefits
401(k)
401(k) matching
Bonus based on performance
Company parties
Dental insurance
Employee discounts
Free food & snacks
Health insurance
Paid time off
Training & development
Vision insurance
Competitive Compensation
Medical, Vision, Dental, 401K, Aflac
Career Growth Opportunities
#J-18808-Ljbffr
Responsibilities
Receive customer calls
Take customer orders over the phone & sales counter
Help pull customer orders
Stock and organize show room stock and displays
Use best practices in customer service techniques to develop rapport and build relationships with customers
Document all customer interactions
Attend trainings to maintain up-to-date skills and knowledge
Qualifications
Previous experience as a Customer Service Representative or in a similar role is preferred
Comfortable using computers and customer management software
Excellent phone and verbal communication skills
Understanding of active listening techniques
Ability to work well under pressure
Understanding of fasteners and tools is a plus, but we will train the right candidate
Benefits
401(k)
401(k) matching
Bonus based on performance
Company parties
Dental insurance
Employee discounts
Free food & snacks
Health insurance
Paid time off
Training & development
Vision insurance
Competitive Compensation
Medical, Vision, Dental, 401K, Aflac
Career Growth Opportunities
#J-18808-Ljbffr