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Sales Coordinator

Marin Hilltop Hotel, San Rafael, California, United States, 94911

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Overview

Marin Hilltop Hotel — Transitioning to a Tribute Portfolio Marriott Be the Engine of Our Growth During a Defining Moment. Marin Hilltop Hotel is proud to be entering an exciting new chapter as we transition into Marriott’s Tribute Portfolio, a distinctive collection of upper-upscale, independent hotels known for character, design, and authentic local experiences. As we prepare to join this prestigious portfolio, we are seeking a dynamic, detail-oriented, and proactive Sales Coordinator to support our commercial team during this transformational period. This is a unique opportunity to be at the heart of a strategic brand evolution, helping to position an iconic Marin County property within a globally recognized hospitality brand while delivering the high-touch service our clients expect. --- Position Overview

The Sales Coordinator serves as the operational backbone of the Sales & Marketing department. This role is responsible for supporting the sales leadership team through administrative excellence, lead management, and seamless group coordination. As the hotel transitions into the Tribute Portfolio, the Sales Coordinator will play a vital role in ensuring that our clients and partners experience a smooth, professional, and brand-aligned journey from initial inquiry to post-event follow-up. Responsibilities

Sales Support & Group Coordination

Manage the administrative lifecycle of group bookings, including room block creation, picking up rooming lists, and final billing. Coordinate site inspections, client presentations, and property tours for corporate and social planners. Prepare and distribute professional proposals, contracts, and banquet event orders (BEOs) with speed and accuracy.

Brand Transition & Operational Excellence

Maintain and update sales systems (such as Marriott’s CI/TY) to ensure data integrity and brand compliance. Assist in the rollout of new Tribute Portfolio marketing materials and collateral. Act as a key liaison between the Sales office and other departments (Front Office, Housekeeping, F&B) to ensure group requirements are met flawlessly.

Guest & Client Relations

Champion a warm and personalized approach to client communication, reflective of the Tribute Portfolio ethos. Respond to sales inquiries and leads with urgency, professionalism, and empathy. Assist in resolving billing discrepancies or client concerns with a solutions-oriented mindset.

Communication & Collaboration

Work closely with the Director of Sales and Revenue Management to monitor inventory and maximize revenue opportunities. Participate in sales strategy meetings and contribute creative ideas for local market engagement. Support the coordination of special events, rebranding launches, and community partnership initiatives.

Education and Experience

GED or high school diploma; 1 year experience in the sales and marketing or related professional area. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major Preferred: Sales experience in limited or full-service property. Ability and willingness to work flexible hours including weekends, holidays, and late nights. Property industry work experience, demonstrating progressive career growth and a pattern of exceptional performance. Skills

Excellent verbal and written communication skills Punctual and dependable Attention to detail and accuracy Multi-tasking Organizing and prioritizing Problem analysis and problem-solving skills Ability to work independently and with others Professional integrity Ability to meet deadlines Work Environment

Indoor setting with reasonably high noise level Flexible to work a variable schedule Frequent sitting and walking Repetitive use of computer, keyboard, mouse, and phone Reading, comprehension, writing, performing calculations, communicating orally, reasoning and analyzing Use hands to finger, handle and feel, and reach with hands and arms Why Join Marin Hilltop?

This is more than an administrative role; it is an opportunity to be part of a strategic brand evolution. As Sales Coordinator, you will help introduce the "new" Marin Hilltop to the world, blending local character with world-class Marriott standards. You will have the chance to: Master industry-leading sales systems and Marriott international standards. Make a tangible impact on the hotel’s commercial success during a historic transition. Grow professionally within a globally respected hospitality organization. Work in an environment that celebrates individuality, creativity, and elevated service. If you are a driven hospitality professional who thrives in dynamic environments and is excited to help shape the future of a premier hotel brand, we invite you to apply and join us on this remarkable journey.

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