Overview
Employer Industry: Financial Management Services
What to Expect (Job Responsibilities)
Provide excellent customer service to clients, coworkers, and visitors both via phone and in-person
Analyze and resolve customer inquiries efficiently and effectively
Process incoming and outgoing paperwork and electronic communication with high accuracy
Maintain organized records of confidential and time-sensitive documents
Prioritize tasks and manage deadlines according to urgency and instructions from management
What is Required (Qualifications)
High School Diploma or equivalent; some college courses or a degree preferred
Minimum of 2 years of experience in customer service
Proficiency with 10-key by touch and a typing speed of at least 45 wpm with high accuracy
Advanced computer skills, including proficiency in Microsoft Office and Adobe Acrobat
Ability to work independently and as part of a team while managing multiple tasks
How to Stand Out (Preferred Qualifications)
Previous experience in a fast-paced work environment
Strong organizational skills with a keen attention to detail
Ability to effectively handle conflict and de-escalate difficult situations
Willingness to work overtime, including weekends, to meet high volume demands
Experience with data entry and database management
#FinancialManagement #CustomerService #CareerOpportunity #EmployeeBenefits #JobGrowth
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr
What to Expect (Job Responsibilities)
Provide excellent customer service to clients, coworkers, and visitors both via phone and in-person
Analyze and resolve customer inquiries efficiently and effectively
Process incoming and outgoing paperwork and electronic communication with high accuracy
Maintain organized records of confidential and time-sensitive documents
Prioritize tasks and manage deadlines according to urgency and instructions from management
What is Required (Qualifications)
High School Diploma or equivalent; some college courses or a degree preferred
Minimum of 2 years of experience in customer service
Proficiency with 10-key by touch and a typing speed of at least 45 wpm with high accuracy
Advanced computer skills, including proficiency in Microsoft Office and Adobe Acrobat
Ability to work independently and as part of a team while managing multiple tasks
How to Stand Out (Preferred Qualifications)
Previous experience in a fast-paced work environment
Strong organizational skills with a keen attention to detail
Ability to effectively handle conflict and de-escalate difficult situations
Willingness to work overtime, including weekends, to meet high volume demands
Experience with data entry and database management
#FinancialManagement #CustomerService #CareerOpportunity #EmployeeBenefits #JobGrowth
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr