Overview
Restaurant Supply Chain Solutions, LLC, a Yum! Brands Co-op, is currently seeking a Senior Director, IT, PMO, to join the Business Technology team.
Position Overview: This position leads project management, business analysis, ERP administration, and ERP development. The ideal candidate is a detail-oriented person who adapts quickly and earns credibility and trust by building relationships and collaborating with leaders and delivers projects on time/budget.
Benefits and Schedule
Fabulous Benefits: Medical, Dental, Vision, Retirement, Vacation, Holidays, Floating Holidays, Life Insurance, Free lunch on Wednesday, and much more
Hybrid Schedule: 3 days in the office, 2 days remote
Essential Functions
- Lead and manage projects in support of applications and systems.
- Support information collection from all supply chain partners to deliver on supply chain visibility objectives.
- Work with IS and Departmental leadership and IS functional committees to identify and lead IT initiatives / projects.
- Lead ERP administration and development team, working with business partners in the equipment and accounting teams to understand their needs and develop and/or implement solutions that meet their objectives.
- Work with internal clients and team members to deliver results on-time/ on-budget.
- Work with Vice President, Business Technology, to forecast needs, requirements, and future technology plan/roadmap.
- Collaborates with Vice President, Business Technology and Department heads to approve, prioritize, budget, and schedule projects.
- Use project management principles and methodologies to projects that span multiple functional departments.
- Works directly with senior leadership to manage all phases of the project lifecycle, including planning, design, configuration, testing, implementation, documentation, training, and closure.
- Monitors project status, while adhering to established project management policies and procedures, including meeting project budgets, accurate documentation, status reports, and following change management procedures.
- Creates and updates detailed project plans that outline specific tasks that need to be accomplished to ensure successfully deployed initiatives.
- Determines resource requirements and ensures that the project achieves the expected results on time/budget.
- Coordinates project tasks and manages resources from start to completion, documenting significant variations from originally estimated timeline and costs.
- Provides leadership and support by working with project sponsors and SMEs to analyze information, document critical processes, and identify improvement opportunities.
- Identifies areas of risk, escalates and communicates as appropriate, develops risk mitigation strategies, and implements mitigation actions for the risks identified.
- Meets with and presents to key executives and managers to coordinate meetings, assignments, and deadlines.
- Facilitates complex team meetings involving business and technical resources.
- Demonstrates credibility to ensure business and technology decisions are reached to support business goals and objectives.
- Recommend process improvements that result in more efficient, cost-saving procedures for future projects.
- Document, maintain and update system-level customizations as well as training documentation.
- Assists with data cleansing, deduplication, and data maintenance efforts.
- Test program release upgrades.
- Establishes responsible deadlines and personal work plans.
- Accept other like responsibilities as assigned.
Education, Experience and Skills
- Bachelor’s degree required.
- 10+ years of IT/IS-related project management, business analyst experience.
- Leading multiple projects simultaneously as a team lead or project manager implementing large-scale systems, with experience developing project plans and delegating and tracking tasks based on the plan.
- 3+ years in a leadership role
- Experience managing large projects (resources and budget)
- Strong technical knowledge and supply chain understanding/experience
- PMP certification completed or desire to pursue PMP certification.
- Experience in using project management tools and methodologies, and a proven ability to develop successful collaborative working relationships.
- Ability to define problems, collect data, establish facts, and draw valid conclusions – excellent analysis skills using scientific methods.
- Must be able to proactively solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Proficiency in Microsoft Office/365 Suite
- ERP, Data Warehouse/Business Intelligence Tools experience a plus
- 2+ years of development experience (ex: light programming, scripting, querying)
- Experience leading ERP administration (Netsuite, SAP, etc.)
- Agile Methodology Knowledge of C# or VB .NET, ASP.NET MVC, ASP.NET Web API, ORMs such as Entity Framework, and Forms Applications
- Experience with Data Warehouse / Business Intelligence Tools
- Experience with MS SharePoint Online
- Experience with third-party tool integration
Key Competencies for the Position
- Excellent communication skills at all levels of the organization
- Excellent management skills
- Motivated self-starter with a positive attitude
- Excellent listening skills
- Proficient in Microsoft Office Suite
- Experience in Supply Chain / Food Service / Restaurant Technology Industry
Key Interfaces
- Information Systems Technology and Supply Chain Functions
- RSCS Leadership Team
- Yum! Brands Team Members