Commercial Lines Senior Account Manager
USI Insurance Services, Bloomington, Minnesota, United States
Overview
Description and Requirements General Description:
Manage 20 to 40 mid-to-large sized Commercial Lines insurance accounts as the day-to-day client contact. Activities include new and renewal marketing, fielding questions and requests and coverage review. Assist Sales Executives and Account Executives. Responsibilities
Provide proactive, personalized support to assigned Commercial Lines clients. Provide insurance technical expertise to clients and other members of the Account Management team. Responsible for marketing and placement of client Commercial Lines insurance renewals. With assistance from Account Representatives, prepare client applications for review. Determine most-appropriate carriers for market pricing. Analyze and compare carrier quotes and coverage offerings. Make insurance program recommendations to clients. Manage client renewal expirations and avoid any lapse in coverage. Negotiate with carriers on behalf of clients. Process policies, endorsements and audits as needed. Champion client cross-selling initiatives and develop customer accounts. Represent client interests in internal USI account strategy meetings. Delegate administrative client tasks to assigned Account Representatives. Respond to underwriters’ questions in a timely and professional manner. Maintain a high degree of accuracy in agency management systems. Regular in-person attendance at face-to-face client meetings. Knowledge, Skills And Abilities
5+ years experience in a Commercial Lines agency. College degree preferred. Strong understanding of Property & Casualty insurance. Must hold or be willing to earn Property & Casualty insurance license. Industry designation such as ARM, CIC, CPCU preferred Comfortable with internet-based programs and Microsoft Office products. Knowledge of Sagitta / ImageRight preferred, but not required. Able to work in a fast-paced, team environment with minimal instruction. Keep informed about industry information, technology and trends. Why USI?
With approximately $3 billion in revenue and over 10,500 associates across approximately 200 offices nationwide, USI is one of the largest insurance brokerage and consulting firms in the world. At USI, we have created one of the most dynamic personal and professional development cultures in the industry. We invest heavily in our associates, and we take pride in celebrating their growth and success through our one-of-a-kind employee reward and recognition programs. USI Programs, Resources and Recognition
What distinguishes USI as a premier insurance brokerage and consulting firm is the USI ONE Advantage®, a value proposition that delivers to clients a robust set of risk management and benefit solutions with bottom-line financial impact. USI ONE represents Omni, Network, Enterprise—the three key elements that set USI apart. Through USI ONE, we develop strategic, timely, and effective risk management and benefit programs in terms that are easy to understand, and we demonstrate how the solutions can have a positive economic impact. Industry-Leading Programs, Rewards, and Recognition: In addition to competitive pay, incentives, and benefits, USI recognizes associates through our Summit Awards program, rewarding excellence in those who build our brand each day. USI offers employee programs that recognize outstanding achievement and help our associates lead healthy, productive lives. We turn care into action with our wellness program, scholarships for associates' children, and financial help in times of need. Deep Community Engagement: We are committed to giving back to our local communities and supporting a culture of environmental sustainability. From volunteering to support local non-profit organizations, animal shelters, and environmental projects to partnering with eco-conscious vendors and reducing our environmental footprint, we work together to build a better future. Committed to a Diverse and Inclusive Workplace: Our I’m With U diversity and inclusion program educates our associates to better understand and serve our clients, prospects, team members, and communities through education, training resources, employee support programs, and community outreach initiatives to build a more diverse, equitable, and inclusive culture. Nationally Recognized as a Top Insurance Employer: Recognized as Insurance Business America’s Top Insurance Employers for eight consecutive years (2018-2025); named to Business Insurance’s Best Places to Work in Insurance (2020-2025); named to Fortune’s Best Workplaces in Financial Services & Insurance (2024-2025); and certified as a Great Place To Work (2024-2025). Visit our Awards and Accolades page for a complete list of our latest industry awards and recognitions. USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs, including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, disability, life insurance, and other programs. We also offer paid time off, paid family leave, and paid holidays. Salary range: $90,000-$100,000.
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Description and Requirements General Description:
Manage 20 to 40 mid-to-large sized Commercial Lines insurance accounts as the day-to-day client contact. Activities include new and renewal marketing, fielding questions and requests and coverage review. Assist Sales Executives and Account Executives. Responsibilities
Provide proactive, personalized support to assigned Commercial Lines clients. Provide insurance technical expertise to clients and other members of the Account Management team. Responsible for marketing and placement of client Commercial Lines insurance renewals. With assistance from Account Representatives, prepare client applications for review. Determine most-appropriate carriers for market pricing. Analyze and compare carrier quotes and coverage offerings. Make insurance program recommendations to clients. Manage client renewal expirations and avoid any lapse in coverage. Negotiate with carriers on behalf of clients. Process policies, endorsements and audits as needed. Champion client cross-selling initiatives and develop customer accounts. Represent client interests in internal USI account strategy meetings. Delegate administrative client tasks to assigned Account Representatives. Respond to underwriters’ questions in a timely and professional manner. Maintain a high degree of accuracy in agency management systems. Regular in-person attendance at face-to-face client meetings. Knowledge, Skills And Abilities
5+ years experience in a Commercial Lines agency. College degree preferred. Strong understanding of Property & Casualty insurance. Must hold or be willing to earn Property & Casualty insurance license. Industry designation such as ARM, CIC, CPCU preferred Comfortable with internet-based programs and Microsoft Office products. Knowledge of Sagitta / ImageRight preferred, but not required. Able to work in a fast-paced, team environment with minimal instruction. Keep informed about industry information, technology and trends. Why USI?
With approximately $3 billion in revenue and over 10,500 associates across approximately 200 offices nationwide, USI is one of the largest insurance brokerage and consulting firms in the world. At USI, we have created one of the most dynamic personal and professional development cultures in the industry. We invest heavily in our associates, and we take pride in celebrating their growth and success through our one-of-a-kind employee reward and recognition programs. USI Programs, Resources and Recognition
What distinguishes USI as a premier insurance brokerage and consulting firm is the USI ONE Advantage®, a value proposition that delivers to clients a robust set of risk management and benefit solutions with bottom-line financial impact. USI ONE represents Omni, Network, Enterprise—the three key elements that set USI apart. Through USI ONE, we develop strategic, timely, and effective risk management and benefit programs in terms that are easy to understand, and we demonstrate how the solutions can have a positive economic impact. Industry-Leading Programs, Rewards, and Recognition: In addition to competitive pay, incentives, and benefits, USI recognizes associates through our Summit Awards program, rewarding excellence in those who build our brand each day. USI offers employee programs that recognize outstanding achievement and help our associates lead healthy, productive lives. We turn care into action with our wellness program, scholarships for associates' children, and financial help in times of need. Deep Community Engagement: We are committed to giving back to our local communities and supporting a culture of environmental sustainability. From volunteering to support local non-profit organizations, animal shelters, and environmental projects to partnering with eco-conscious vendors and reducing our environmental footprint, we work together to build a better future. Committed to a Diverse and Inclusive Workplace: Our I’m With U diversity and inclusion program educates our associates to better understand and serve our clients, prospects, team members, and communities through education, training resources, employee support programs, and community outreach initiatives to build a more diverse, equitable, and inclusive culture. Nationally Recognized as a Top Insurance Employer: Recognized as Insurance Business America’s Top Insurance Employers for eight consecutive years (2018-2025); named to Business Insurance’s Best Places to Work in Insurance (2020-2025); named to Fortune’s Best Workplaces in Financial Services & Insurance (2024-2025); and certified as a Great Place To Work (2024-2025). Visit our Awards and Accolades page for a complete list of our latest industry awards and recognitions. USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs, including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, disability, life insurance, and other programs. We also offer paid time off, paid family leave, and paid holidays. Salary range: $90,000-$100,000.
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