Digital Managed Services Associate - Oracle EPM, FCCS (U.S. or Canada)
Huron, Van Buren, Arkansas, us, 72957
Overview
Employer Industry: Global Consultancy What to Expect
Assist in the day-to-day operations of managed services, ensuring timely resolution of client issues Provide support to the Oracle EPM managed services team, including troubleshooting and problem resolution Maintain strong relationships with clients, understanding their needs and ensuring their satisfaction Monitor service performance metrics and assist in implementing strategies for continuous improvement Collaborate with cross-functional teams to ensure seamless service delivery and integration with other systems What is Required
Proven expertise and hands-on experience in incidents and service requests, including configuration changes and enhancements, related to FCCS Bachelor’s degree in Information Technology, Business Administration, or a related field Minimum of 4 years of experience in Oracle EPM Financial Close services or similar roles Good knowledge of Oracle EPM modules and functionalities, with at least one certification (level 2 support) Strong problem-solving and analytical skills How to Stand Out
Experience with EPBCS, ARCS, or Profitability (PCM) Excellent communication and interpersonal skills Ability to work collaboratively in a team environment Strong organizational and time management skills Customer-focused mindset with a commitment to delivering high-quality service #GlobalConsultancy #OracleEPM #RemoteWork #CareerGrowth #ClientSatisfaction We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Employer Industry: Global Consultancy What to Expect
Assist in the day-to-day operations of managed services, ensuring timely resolution of client issues Provide support to the Oracle EPM managed services team, including troubleshooting and problem resolution Maintain strong relationships with clients, understanding their needs and ensuring their satisfaction Monitor service performance metrics and assist in implementing strategies for continuous improvement Collaborate with cross-functional teams to ensure seamless service delivery and integration with other systems What is Required
Proven expertise and hands-on experience in incidents and service requests, including configuration changes and enhancements, related to FCCS Bachelor’s degree in Information Technology, Business Administration, or a related field Minimum of 4 years of experience in Oracle EPM Financial Close services or similar roles Good knowledge of Oracle EPM modules and functionalities, with at least one certification (level 2 support) Strong problem-solving and analytical skills How to Stand Out
Experience with EPBCS, ARCS, or Profitability (PCM) Excellent communication and interpersonal skills Ability to work collaboratively in a team environment Strong organizational and time management skills Customer-focused mindset with a commitment to delivering high-quality service #GlobalConsultancy #OracleEPM #RemoteWork #CareerGrowth #ClientSatisfaction We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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