Overview
Come join our GTE Financial team! We are looking for an organized, professional, analytical individual to join as a
Mortgage Loan Processor II . The Mortgage Loan Processor II reviews and analyzes documentation submitted by applicants for the approval of first mortgage and home equity loans. The Processor will act as the point of contact for members throughout the loan process. The Mortgage Loan Processor II ensures compliance with secondary market requirements, credit union guidelines, FHA and/or VA guidelines as applicable.
Responsibilities
Counsel and advise callers on new mortgage loan options and/or required documentation.
Answer calls when presented directly and on ACD line assigned and return voicemail messages the same day whenever possible and follow up with all members according to commitments made.
Direct the loan to the Underwriters if it does not meet minimum standards or if it is required based on the loan product or situation as defined in the Product Guidelines.
Communicate lending decisions and advise members of documentation needed to process a request. Keep members engaged and informed until the loan is ready for closing. Follow up after closing to ensure questions are answered and needs are met.
Retain and enhance mortgage acumen and maintain knowledge of mortgage products and services offered by the credit union.
Reinforce the selling points of our loan types, rates, payments, and terms of mortgage products.
Order and follow up on vendor orders such as Title, verifications of employment, SS verification, and tax transcripts.
Ensure disclosures and appraisals are received, and loans submitted to underwriting to be denied based on regulatory requirements.
Ensure appraisals or any valuation report of subject property are compliantly delivered to members.
Upload valid documentation used to obtain loan approval.
Be knowledgeable in all facets of processing in accordance with guidelines for the Government Sponsored Enterprises (GSEs), credit union portfolio products, mortgage insurance requirements, FHA, and VA regulations.
Verify application data to ensure it is accurate including product type and the amount of mortgage, borrower assets, liabilities, and length of employment by utilizing documentation provided and required.
Validate loan information including verification of employment, verification of deposit accounts, and all liabilities to prepare an application for final approval and submit to underwriting to clear conditions as appropriate.
Recommend counteroffers and recommend loan denial when they do not meet minimum standards.
Notify members of any additional documentation required to meet guideline requirements.
Ensure that all data is accurate in the loan origination system and the results from the automated underwriting system are in sync.
Complete calculations as needed for assets and income (using W2s, tax returns, paystubs) and update loan software as appropriate.
Review service orders for accuracy, such as:
Credit report to determine the creditworthiness of the applicant based on industry standards for collateral/equity value; questions, discrepancies, and disputes.
Homeowner’s insurance and flood insurance (if applicable) ensuring mortgagee clause is in favor of the credit union and rating is B or better.
Flood certifications and other verifications to prepare a file for closing.
Title commitment for liens and legal description accuracy.
Operational
Perform all responsibilities in accordance with current organizational goals and standards.
Complete path tabs in Encompass as shown in the Processing Procedure Manual.
Strive for continuous quality improvement of processes and service to internal and external customers to support Credit Union goals.
All work responsibilities are subject to performance goals and targets established as part of the bi-annual performance planning review or as a result of organizational goal and production planning.
Demonstrate knowledge of the Bank Secrecy Act in addition to other Federal laws including the U.S. Patriot Act, Office of Foreign Assets & Control, Anti-Money Laundering, Right to Financial Privacy Act, and the Bank Bribery Act.
Bilingual preferred (English/Spanish).
Required Qualifications
High school diploma or equivalent. Some college preferred.
Minimum 3-5 years’ experience or a combination of education and experience.
Mortgage Loan Processing experience preferred.
Understanding of acceptable FNMA/Freddie Mac documentation requirements and calculations desired.
Intermediate Role
Position Details
Location: Downtown Tampa – GTE Headquarters
Department Hours: Monday– Friday (8:00 am to 5:00 pm)
Full-time hours required, with additional hours as necessary to accomplish objectives, goals, and projects.
The position is defined as hybrid in nature (in-office or remote) and may be changed at any time by management with appropriate notice, if possible.
Remote/Hybrid Requirements
A quiet workplace so you can focus on delivering excellent service to our members.
Some positions will require performance standards to be met to qualify for alternative work arrangements.
Required to have power and high-speed internet over 100MB (minimum).
Video capability (connection of 1.5 Mbps up and down recommended).
Candidates must provide and meet all technical requirements prior to the first day of training.
Hybrid candidates must live within driving distance of the office location and be able to regularly commute to and from the office location as needed.
Come and join our award-winning team! GTE Financial is an Equal Opportunity Employer.
Note: The above statements describe the general nature and level of the work being performed and are not an exhaustive list of all responsibilities of an employee in this job. GTE reserves the right to revise or change job duties at any time as directed by management. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
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Mortgage Loan Processor II . The Mortgage Loan Processor II reviews and analyzes documentation submitted by applicants for the approval of first mortgage and home equity loans. The Processor will act as the point of contact for members throughout the loan process. The Mortgage Loan Processor II ensures compliance with secondary market requirements, credit union guidelines, FHA and/or VA guidelines as applicable.
Responsibilities
Counsel and advise callers on new mortgage loan options and/or required documentation.
Answer calls when presented directly and on ACD line assigned and return voicemail messages the same day whenever possible and follow up with all members according to commitments made.
Direct the loan to the Underwriters if it does not meet minimum standards or if it is required based on the loan product or situation as defined in the Product Guidelines.
Communicate lending decisions and advise members of documentation needed to process a request. Keep members engaged and informed until the loan is ready for closing. Follow up after closing to ensure questions are answered and needs are met.
Retain and enhance mortgage acumen and maintain knowledge of mortgage products and services offered by the credit union.
Reinforce the selling points of our loan types, rates, payments, and terms of mortgage products.
Order and follow up on vendor orders such as Title, verifications of employment, SS verification, and tax transcripts.
Ensure disclosures and appraisals are received, and loans submitted to underwriting to be denied based on regulatory requirements.
Ensure appraisals or any valuation report of subject property are compliantly delivered to members.
Upload valid documentation used to obtain loan approval.
Be knowledgeable in all facets of processing in accordance with guidelines for the Government Sponsored Enterprises (GSEs), credit union portfolio products, mortgage insurance requirements, FHA, and VA regulations.
Verify application data to ensure it is accurate including product type and the amount of mortgage, borrower assets, liabilities, and length of employment by utilizing documentation provided and required.
Validate loan information including verification of employment, verification of deposit accounts, and all liabilities to prepare an application for final approval and submit to underwriting to clear conditions as appropriate.
Recommend counteroffers and recommend loan denial when they do not meet minimum standards.
Notify members of any additional documentation required to meet guideline requirements.
Ensure that all data is accurate in the loan origination system and the results from the automated underwriting system are in sync.
Complete calculations as needed for assets and income (using W2s, tax returns, paystubs) and update loan software as appropriate.
Review service orders for accuracy, such as:
Credit report to determine the creditworthiness of the applicant based on industry standards for collateral/equity value; questions, discrepancies, and disputes.
Homeowner’s insurance and flood insurance (if applicable) ensuring mortgagee clause is in favor of the credit union and rating is B or better.
Flood certifications and other verifications to prepare a file for closing.
Title commitment for liens and legal description accuracy.
Operational
Perform all responsibilities in accordance with current organizational goals and standards.
Complete path tabs in Encompass as shown in the Processing Procedure Manual.
Strive for continuous quality improvement of processes and service to internal and external customers to support Credit Union goals.
All work responsibilities are subject to performance goals and targets established as part of the bi-annual performance planning review or as a result of organizational goal and production planning.
Demonstrate knowledge of the Bank Secrecy Act in addition to other Federal laws including the U.S. Patriot Act, Office of Foreign Assets & Control, Anti-Money Laundering, Right to Financial Privacy Act, and the Bank Bribery Act.
Bilingual preferred (English/Spanish).
Required Qualifications
High school diploma or equivalent. Some college preferred.
Minimum 3-5 years’ experience or a combination of education and experience.
Mortgage Loan Processing experience preferred.
Understanding of acceptable FNMA/Freddie Mac documentation requirements and calculations desired.
Intermediate Role
Position Details
Location: Downtown Tampa – GTE Headquarters
Department Hours: Monday– Friday (8:00 am to 5:00 pm)
Full-time hours required, with additional hours as necessary to accomplish objectives, goals, and projects.
The position is defined as hybrid in nature (in-office or remote) and may be changed at any time by management with appropriate notice, if possible.
Remote/Hybrid Requirements
A quiet workplace so you can focus on delivering excellent service to our members.
Some positions will require performance standards to be met to qualify for alternative work arrangements.
Required to have power and high-speed internet over 100MB (minimum).
Video capability (connection of 1.5 Mbps up and down recommended).
Candidates must provide and meet all technical requirements prior to the first day of training.
Hybrid candidates must live within driving distance of the office location and be able to regularly commute to and from the office location as needed.
Come and join our award-winning team! GTE Financial is an Equal Opportunity Employer.
Note: The above statements describe the general nature and level of the work being performed and are not an exhaustive list of all responsibilities of an employee in this job. GTE reserves the right to revise or change job duties at any time as directed by management. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
#J-18808-Ljbffr