Communications Coordinator
FirstService Residential Careers, Rancho Santa Margarita, California, United States, 92688
Description
Job Overview:
The
Communications Coordinator
plays a pivotal role in messaging important community updates to SAMLARC residents. Leveraging excellent writing and visual design skills, the Coordinator drives social media management, photography/videography, website maintenance, and events and recreational programs marketing. In collaboration with the Public Relations Manager, the Coordinator analyzes and refines content strategies to increase engagement. The Coordinator will source and showcase relevant Association activities. In particular, the Communications Coordinator will partner with the Public Relations Manager and Community Lifestyle team to drive marketing campaigns that increase participation in recreational programs, clubs, and volunteerism. Candidates who are independently-driven, attuned to the changing communications landscape, and strong storytellers will find this role to be a great match.
Compensation:
$24-27/hr
FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future.
Job Responsibilities:
include the following. Other duties may be assigned.
Core Responsibilities Design marketing collateral that aligns with brand guidelines, deployed within budget and within deadline. Capture, edit, and publish event/programs/projects photos and videos for promotional use Source content and write copy for e-Newsletters, social media, and short articles (website and quarterly print magazine) Maintain updated website content and user database to ensure information is navigable, accurate, and relevant. Drive marketing campaigns focused on clubs, classes, and volunteer engagement, partnered with the Community Lifestyle Coordinator. Partner with the Community Lifestyle team and PR Manager to capture events/activities footage and assist with event logistics. Communications Development
Collaborate with other departments to showcase high-visibility programs, HOA projects, and partnerships with civic agencies Prepare and present business reports for stakeholders (digital engagement, new communications projects, etc.) Collaborate with the Public Relations Manager to adapt operations per evolving industry and organizational needs Infrastructure
Manage website content and design (custom interface with HTML foundations), with a particular focus on lifestyle, projects, and user support Organize and maintain asset libraries (website files, documents, logos, images, videos) according to best practices Set up audiovisual equipment (e.g., presentation displays, virtual meeting cameras, PPTs) as needed Skills & Qualifications:
Demonstrated strengths in photography and videography, graphic design capabilities, and adaptive writing styles. Candidates who are selected for interview must bring portfolio. Strong interpersonal skills to confidently collaborate with internal teams and residents on behalf of the organization. Ability to synthesize data, recommend improvements, and implement marketing campaigns. Eager to drive simultaneous projects independently and within deadline. Ability to type 80+ WPM with high accuracy to support efficient content creation and communication workflows. Education & Experience:
Associate's or bachelor's degree (BA preferred) in marketing, communications, digital media, or relevant fields Minimum of 2 years' experience in digital marketing Skills (Intermediate Level): Photography & editing software (DSLR, Lightroom) Videography & editing software Web design (basic HTML preferred) Canva Project management software (Trello, Monday) Adobe Acrobat & Creative Suite (Lightroom, Photoshop, Illustrator) Microsoft Office Suite Google Workspace Suite Social Media Scheduling (Loomly, Meta, Hootsuite) Email Marketing (MailChimp) Physical Requirements and Working Environment:
T he physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to lift 35 lbs. Ability to lift, push and move equipment and furniture. Must be able to sit and stand for extended periods of time. Outdoor setup work required for events. Talking and listening occur continuously in the process of communicating with clients, guests, supervisors, associates, and vendors. Must be able to communicate both on the phone and in person in order to resolve issues related to the business. Must have finger dexterity for typing/using a keyboard. Must be mobile enough to move around the office and during outside events, including walking on uneven surfaces and standing for long periods of time. Hours over and above normal office hours will occur, including evenings, holidays, and weekends. Schedule is subject to change based on business needs. SAMLARC Star Spangled Spectacular event, SAMLARC Christmas Tree Lighting event, and SAMLARC Election are required events. Tools & Equipment Used:
Must have a valid California driver's license Must have own reliable transportation Must have State mandated vehicle insurance What We Offer:
Medical, dental, and vision plans (full time and part time 30+ hours) Part time 20+ hours qualify for dental and vision 401K match Time off including vacation, sick, and company paid holidays Pet insurance available Tuition reimbursement Legal services Free emotional wellbeing and daily life assistance support for all associates Domestic partner coverage Health savings account Flexible spending account
About Us:
FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.
Experience exceptional service with a fulfilling career in property management with FirstService Residential.
To learn more about our company and culture, please visit www.fsresidential.com/California
Disclaimer
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.
Automated Employment Decision Tool (AEDT) Usage:
We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.
Job Qualifications and Characteristics Assessed:
The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.
Alternative Selection Process or Reasonable Accommodations:
Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com .
Requesting Information About the AEDT - NYC Local Law 144:
Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com ; we will respond in accordance with Local Law 144, within 30 days.
Job Overview:
The
Communications Coordinator
plays a pivotal role in messaging important community updates to SAMLARC residents. Leveraging excellent writing and visual design skills, the Coordinator drives social media management, photography/videography, website maintenance, and events and recreational programs marketing. In collaboration with the Public Relations Manager, the Coordinator analyzes and refines content strategies to increase engagement. The Coordinator will source and showcase relevant Association activities. In particular, the Communications Coordinator will partner with the Public Relations Manager and Community Lifestyle team to drive marketing campaigns that increase participation in recreational programs, clubs, and volunteerism. Candidates who are independently-driven, attuned to the changing communications landscape, and strong storytellers will find this role to be a great match.
Compensation:
$24-27/hr
FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future.
Job Responsibilities:
include the following. Other duties may be assigned.
Core Responsibilities Design marketing collateral that aligns with brand guidelines, deployed within budget and within deadline. Capture, edit, and publish event/programs/projects photos and videos for promotional use Source content and write copy for e-Newsletters, social media, and short articles (website and quarterly print magazine) Maintain updated website content and user database to ensure information is navigable, accurate, and relevant. Drive marketing campaigns focused on clubs, classes, and volunteer engagement, partnered with the Community Lifestyle Coordinator. Partner with the Community Lifestyle team and PR Manager to capture events/activities footage and assist with event logistics. Communications Development
Collaborate with other departments to showcase high-visibility programs, HOA projects, and partnerships with civic agencies Prepare and present business reports for stakeholders (digital engagement, new communications projects, etc.) Collaborate with the Public Relations Manager to adapt operations per evolving industry and organizational needs Infrastructure
Manage website content and design (custom interface with HTML foundations), with a particular focus on lifestyle, projects, and user support Organize and maintain asset libraries (website files, documents, logos, images, videos) according to best practices Set up audiovisual equipment (e.g., presentation displays, virtual meeting cameras, PPTs) as needed Skills & Qualifications:
Demonstrated strengths in photography and videography, graphic design capabilities, and adaptive writing styles. Candidates who are selected for interview must bring portfolio. Strong interpersonal skills to confidently collaborate with internal teams and residents on behalf of the organization. Ability to synthesize data, recommend improvements, and implement marketing campaigns. Eager to drive simultaneous projects independently and within deadline. Ability to type 80+ WPM with high accuracy to support efficient content creation and communication workflows. Education & Experience:
Associate's or bachelor's degree (BA preferred) in marketing, communications, digital media, or relevant fields Minimum of 2 years' experience in digital marketing Skills (Intermediate Level): Photography & editing software (DSLR, Lightroom) Videography & editing software Web design (basic HTML preferred) Canva Project management software (Trello, Monday) Adobe Acrobat & Creative Suite (Lightroom, Photoshop, Illustrator) Microsoft Office Suite Google Workspace Suite Social Media Scheduling (Loomly, Meta, Hootsuite) Email Marketing (MailChimp) Physical Requirements and Working Environment:
T he physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to lift 35 lbs. Ability to lift, push and move equipment and furniture. Must be able to sit and stand for extended periods of time. Outdoor setup work required for events. Talking and listening occur continuously in the process of communicating with clients, guests, supervisors, associates, and vendors. Must be able to communicate both on the phone and in person in order to resolve issues related to the business. Must have finger dexterity for typing/using a keyboard. Must be mobile enough to move around the office and during outside events, including walking on uneven surfaces and standing for long periods of time. Hours over and above normal office hours will occur, including evenings, holidays, and weekends. Schedule is subject to change based on business needs. SAMLARC Star Spangled Spectacular event, SAMLARC Christmas Tree Lighting event, and SAMLARC Election are required events. Tools & Equipment Used:
Must have a valid California driver's license Must have own reliable transportation Must have State mandated vehicle insurance What We Offer:
Medical, dental, and vision plans (full time and part time 30+ hours) Part time 20+ hours qualify for dental and vision 401K match Time off including vacation, sick, and company paid holidays Pet insurance available Tuition reimbursement Legal services Free emotional wellbeing and daily life assistance support for all associates Domestic partner coverage Health savings account Flexible spending account
About Us:
FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.
Experience exceptional service with a fulfilling career in property management with FirstService Residential.
To learn more about our company and culture, please visit www.fsresidential.com/California
Disclaimer
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.
Automated Employment Decision Tool (AEDT) Usage:
We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.
Job Qualifications and Characteristics Assessed:
The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.
Alternative Selection Process or Reasonable Accommodations:
Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com .
Requesting Information About the AEDT - NYC Local Law 144:
Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com ; we will respond in accordance with Local Law 144, within 30 days.