Leasing Consultant- The Abbey & The Devon at South Riding
Franklin Group, South Riding, Virginia, United States
Overview
Job Title:
Leasing Consultant Supervisor:
Community Manager FLSA Status:
Non-exempt (Hourly) Job Summary:
Shows and leases apartments to prospective residents and supports community's marketing plan.
Responsibilities
Assists applicant in completing rental application, collects security deposit.
Ensures the model apartments and target apartments are ready for showing; maintains work areas and office in a clean and orderly manner; maintains awareness of the community’s curb appeal.
Thorough knowledge of lease terms, specifications and all community policies.
Knowledgeable of required telephone and sales techniques.
Knowledge of Fair Housing Standards.
Thorough knowledge of leasing techniques and sales methods as outlined in the Leasing & Marketing Manual; fully informed of current rental rates, sizes, locations and all amenities of the community.
Maintain contact with apartment locator services and local businesses to provide informational material; update periodically.
Responsible for monitoring competitive properties.
Develop full knowledge of application information required, screening processes and policies regarding rentals.
Develop and maintain an on-going resident retention program under the direction of the Community Manager.
Maintain proper maintenance of all resident and community files.
Maintain market surveys on a monthly basis.
Efficient and timely processing of all required administrative forms, reports and related information.
Report unusual or extraordinary circumstances regarding the community or residents.
Courteous, efficient handling of resident requests and complaints.
Maintain a professional appearance and behavior at all times.
Seek educational opportunities for personal growth and development.
Supervisory Responsibilities This job has no supervisory responsibilities.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or team members of the organization.
Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages.
Training, Certificates, Licenses and Designations Fair Housing must be completed within 1 day of hire. Preventing Sexual Harassment, Workplace Harassment and Drug Free Workplace courses must be completed within 7 days of hire.
Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Certificates, Licenses, Registrations Fair Housing Certification is required within 1 day of hire.
Physical Demands The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member is regularly required to use hands to finger, handle, or feel and talk or hear. The team member frequently is required to stand, walk, sit, and reach with hands and arms. The team member is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. The team member must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Work Environment The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member is frequently exposed to outside weather conditions. The noise level in the work environment is usually moderate.
Corporate Integrity All team members in all positions are expected to act professionally at all times, including but not limited to treating others with respect, valuating diversity, supporting team/community goals, following company policies and procedures and fostering company core values.
Franklin Group is an Equal Employment Opportunity Employer.
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Job Title:
Leasing Consultant Supervisor:
Community Manager FLSA Status:
Non-exempt (Hourly) Job Summary:
Shows and leases apartments to prospective residents and supports community's marketing plan.
Responsibilities
Assists applicant in completing rental application, collects security deposit.
Ensures the model apartments and target apartments are ready for showing; maintains work areas and office in a clean and orderly manner; maintains awareness of the community’s curb appeal.
Thorough knowledge of lease terms, specifications and all community policies.
Knowledgeable of required telephone and sales techniques.
Knowledge of Fair Housing Standards.
Thorough knowledge of leasing techniques and sales methods as outlined in the Leasing & Marketing Manual; fully informed of current rental rates, sizes, locations and all amenities of the community.
Maintain contact with apartment locator services and local businesses to provide informational material; update periodically.
Responsible for monitoring competitive properties.
Develop full knowledge of application information required, screening processes and policies regarding rentals.
Develop and maintain an on-going resident retention program under the direction of the Community Manager.
Maintain proper maintenance of all resident and community files.
Maintain market surveys on a monthly basis.
Efficient and timely processing of all required administrative forms, reports and related information.
Report unusual or extraordinary circumstances regarding the community or residents.
Courteous, efficient handling of resident requests and complaints.
Maintain a professional appearance and behavior at all times.
Seek educational opportunities for personal growth and development.
Supervisory Responsibilities This job has no supervisory responsibilities.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or team members of the organization.
Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages.
Training, Certificates, Licenses and Designations Fair Housing must be completed within 1 day of hire. Preventing Sexual Harassment, Workplace Harassment and Drug Free Workplace courses must be completed within 7 days of hire.
Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Certificates, Licenses, Registrations Fair Housing Certification is required within 1 day of hire.
Physical Demands The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member is regularly required to use hands to finger, handle, or feel and talk or hear. The team member frequently is required to stand, walk, sit, and reach with hands and arms. The team member is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. The team member must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Work Environment The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member is frequently exposed to outside weather conditions. The noise level in the work environment is usually moderate.
Corporate Integrity All team members in all positions are expected to act professionally at all times, including but not limited to treating others with respect, valuating diversity, supporting team/community goals, following company policies and procedures and fostering company core values.
Franklin Group is an Equal Employment Opportunity Employer.
#J-18808-Ljbffr