Specialist, Broadband - Lakeville, MN
T-MOBILE USA, Inc., Saint Paul, Minnesota, United States
Overview
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package. Employees enjoy wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. Specialist, Broadband at T-Mobile is instrumental in expanding our customer base by engaging potential customers through door-to-door interactions. This role involves presenting T-Mobile's latest offers, answering queries, and facilitating the transition of customers to our services, thereby driving the success of the Direct to Consumer sales program. Reporting to the Sr. Manager, Direct to Consumer Sales, this position is crucial for achieving sales targets within the Direct to Consumer segment. The role embodies the brand's energy and integrity, enhancing customer experiences and contributing to the growth of new markets. Job Responsibilities
Engages and achieves sales targets with potential customers through door-to-door and other community interactions to present T-Mobile's latest offers and services. Engages in post-sales follow-up with customers as needed to support an exceptional customer experience. Education
High School Diploma/GED (Required) Bachelor's Degree: Business or Marketing (Preferred) Work Experience
Engaging with customers in a direct sales or retail environment, particularly in telecommunications or consumer electronics. (Preferred) Presenting and explaining complex product offerings effectively to potential customers. (Preferred) Working in a target-driven sales role, with a proven track record of meeting or exceeding sales targets. (Preferred) Knowledge, Skills and Abilities
Sales Proficiency in direct consumer sales, with a focus on door-to-door sales tactics to effectively engage and expand the customer base. (Required) Communication: Exceptional verbal and effective written communication skills necessary for articulating offers clearly and interacting persuasively with potential customers. (Required) Customer Engagement: Strong ability to connect with customers, address inquiries, and facilitate a seamless integration into T-Mobile services. (Required) Market Insight: In-depth understanding of the telecommunications market dynamics and sales strategies. (Preferred) Negotiation: Advanced negotiation capabilities to secure sales agreements and achieve or exceed set sales targets. (Required) Problem Solving: Competence in identifying and resolving issues during the sales process. (Required) Adaptability: Flexibility to modify sales approaches based on varying customer needs and evolving market conditions. (Required) Product Presentation: Skill in delivering engaging and informative presentations about T-Mobile's products and services. (Required) Licenses and Certifications
Certified Sales Professional (CSP): Certification that demonstrates knowledge and skills in sales strategies, customer interaction, and closing techniques. (Preferred) Certified Professional in Learning and Performance (CPLP): Certification that enhances skills in delivering effective training and performance improvement interventions. (Preferred) Additional Information
At least 18 years of age Legally authorized to work in the United States Travel
Travel Required (Yes/No): Yes DOT Regulated
DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Base Pay: $30,000.00 Annualized Incentive Target: $48,600 Successful candidate's actual incentive earnings vary based on performance and full-time status. All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives. All employees are eligible for an Annual Stock Grant. Benefits
At T-Mobile, our benefits exemplify the spirit of One Team, Together. Full and part-time employees have access to medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays. Benefits also include paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. Additional perks include mobile service and home internet discounts, pet insurance, and commuter/transit programs. For details, visit www.t-mobilebenefits.com. Never stop growing. We are an Equal Opportunity Employer. All employment decisions are made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, disability, or any other status protected by law. If you need reasonable accommodation during the application or interview process, please email ApplicantAccommodation@t-mobile.com or call 1-844-873-9500.
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At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package. Employees enjoy wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. Specialist, Broadband at T-Mobile is instrumental in expanding our customer base by engaging potential customers through door-to-door interactions. This role involves presenting T-Mobile's latest offers, answering queries, and facilitating the transition of customers to our services, thereby driving the success of the Direct to Consumer sales program. Reporting to the Sr. Manager, Direct to Consumer Sales, this position is crucial for achieving sales targets within the Direct to Consumer segment. The role embodies the brand's energy and integrity, enhancing customer experiences and contributing to the growth of new markets. Job Responsibilities
Engages and achieves sales targets with potential customers through door-to-door and other community interactions to present T-Mobile's latest offers and services. Engages in post-sales follow-up with customers as needed to support an exceptional customer experience. Education
High School Diploma/GED (Required) Bachelor's Degree: Business or Marketing (Preferred) Work Experience
Engaging with customers in a direct sales or retail environment, particularly in telecommunications or consumer electronics. (Preferred) Presenting and explaining complex product offerings effectively to potential customers. (Preferred) Working in a target-driven sales role, with a proven track record of meeting or exceeding sales targets. (Preferred) Knowledge, Skills and Abilities
Sales Proficiency in direct consumer sales, with a focus on door-to-door sales tactics to effectively engage and expand the customer base. (Required) Communication: Exceptional verbal and effective written communication skills necessary for articulating offers clearly and interacting persuasively with potential customers. (Required) Customer Engagement: Strong ability to connect with customers, address inquiries, and facilitate a seamless integration into T-Mobile services. (Required) Market Insight: In-depth understanding of the telecommunications market dynamics and sales strategies. (Preferred) Negotiation: Advanced negotiation capabilities to secure sales agreements and achieve or exceed set sales targets. (Required) Problem Solving: Competence in identifying and resolving issues during the sales process. (Required) Adaptability: Flexibility to modify sales approaches based on varying customer needs and evolving market conditions. (Required) Product Presentation: Skill in delivering engaging and informative presentations about T-Mobile's products and services. (Required) Licenses and Certifications
Certified Sales Professional (CSP): Certification that demonstrates knowledge and skills in sales strategies, customer interaction, and closing techniques. (Preferred) Certified Professional in Learning and Performance (CPLP): Certification that enhances skills in delivering effective training and performance improvement interventions. (Preferred) Additional Information
At least 18 years of age Legally authorized to work in the United States Travel
Travel Required (Yes/No): Yes DOT Regulated
DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Base Pay: $30,000.00 Annualized Incentive Target: $48,600 Successful candidate's actual incentive earnings vary based on performance and full-time status. All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives. All employees are eligible for an Annual Stock Grant. Benefits
At T-Mobile, our benefits exemplify the spirit of One Team, Together. Full and part-time employees have access to medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays. Benefits also include paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. Additional perks include mobile service and home internet discounts, pet insurance, and commuter/transit programs. For details, visit www.t-mobilebenefits.com. Never stop growing. We are an Equal Opportunity Employer. All employment decisions are made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, disability, or any other status protected by law. If you need reasonable accommodation during the application or interview process, please email ApplicantAccommodation@t-mobile.com or call 1-844-873-9500.
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