Overview
Position:
Windows Server OS - JWICS Support
Location:
Alexandria, VA
Work Environment:
On-site with potential for authorized telework
Clearance Required:
TS/SCI
Status:
Funded
Knowesis is currently seeking an exceptional Windows Server OS - JWICS Support professional to join our team and provide invaluable support to the Department of Defense Office of Inspector General (DoD OIG) Information Technology Support Services (ITSS) Bridge contract.
To be eligible for this position, candidates must have a TS/SCI security clearance and possess United States Citizenship without the need for sponsorship, both now and in the future. Applicants without proof of United States Citizenship will not be considered due to the position's security clearance requirements.
Responsibilities
Engineer, design, install, configure, and optimize Windows Server operating systems for the Joint Worldwide Intelligence Communications System (JWICS) Top Secret/Sensitive Compartmented Information (TS/SCI) network
Provide system and engineering support for Windows Server infrastructure on the JWICS network for documented and approved projects and tasks
Ensure all engineered Windows Server solutions are in compliance with Defense Information Systems Agency (DISA) Security Technical Implementation Guides (STIGs), Department of Defense (DoD), and OIG policies and standards for TS/SCI systems
Ensure engineered Windows Server solutions are designed to maintain the highest availability and service dependability on the JWICS network
Maintain existing and, as required, develop new documentation that includes Standard Operating Procedures (SOPs) and System Architecture Guides and Diagrams, adhering to organizational templates, policies, and standards for JWICS Windows Server systems
Perform root cause analysis of critical Windows Server outages and incidents on JWICS, engineer permanent solutions, and coordinate implementation
Support the OIG Project Management Office (PMO) and Enterprise Architect (EA) during requirement analysis to develop technical solution options for JWICS Windows Server infrastructure
Provide OIG management with proposed configurations, optimizations, and system improvement plans for JWICS Windows Server platforms
Work with the OIG PMO to establish and meet project milestones to ensure all solutions meet documented customer requirements and are within project scope
Follow all OIG Change Management and Engineering Review processes and ensure changes are completed according to the project and release manager schedule for JWICS Windows Server systems
Work as part of a project team to engineer and develop migration plans for existing Windows Server services, ensuring minimal service interruption on JWICS
Engineer and design Windows Server hardware and software solutions as required to ensure the capacity and availability of OIG services on JWICS
Engineer, install, configure, optimize, support, and design Windows Server solutions that incorporate DoD security requirements such as Public Key Infrastructure (PKI) and Host-Based Security System (HBSS) for JWICS
Perform installation, configuration, and administration of Windows Server operating systems in physical and virtualized environments on JWICS
Configure and manage Windows Server roles and features, including Active Directory Domain Services, Domain Name System (DNS), Dynamic Host Configuration Protocol (DHCP), file services, print services, and Internet Information Services (IIS)
Manage and administer Microsoft Active Directory, including user accounts, group policies, organizational units, and security groups on JWICS
Create and manage Group Policy Objects (GPOs) to enforce security policies and configuration standards on JWICS
Apply Security Technical Implementation Guides (STIGs), patches, updates, and security fixes to Windows Server systems following established change management procedures on JWICS
Monitor Windows Server performance, capacity, and availability on JWICS and proactively address issues
Perform Windows Server system backups and restoration procedures on JWICS
Troubleshoot and resolve Windows Server issues, including boot problems, service failures, and performance degradation on JWICS
Configure and manage Windows Server clustering and high availability solutions on JWICS
Implement and manage Windows Server Update Services (WSUS) for patch management on JWICS
Configure and support file and print services on Windows Server systems on JWICS
Manage storage allocation and disk management for Windows Server systems on JWICS
Coordinate with virtualization specialists for Windows Server virtual machine deployment and management on JWICS
Create and maintain Windows Server system documentation, including configuration guides, troubleshooting procedures, and runbooks for JWICS
Provide technical support and guidance to users and help desk staff for JWICS Windows Server issues
Utilize remote administration tools to analyze and resolve Windows Server workstation and server issues on JWICS
Maintain strict adherence to all Sensitive Compartmented Information security protocols and procedures
Meet OIG established service level metrics and performance standards for JWICS Windows Server operations
Travel within the Continental United States (CONUS) and the National Capital Region (NCR) may be required to attend meetings, conferences, and training
Required Qualifications
Bachelor's degree from an accredited university in computer science, information systems, information technology, engineering, or a related technical field
Minimum of 7 years of experience in Windows Server administration, systems engineering, or related technical support roles
Extensive experience with Microsoft Windows Server operating systems (Windows Server 2012 R2, 2016, 2019, or later)
Experience working in classified environments, specifically with Top Secret/Sensitive Compartmented Information systems
Experience with JWICS (Joint Worldwide Intelligence Communications System) network operations and support
Experience with Active Directory Domain Services administration, including user management, group policies, and organizational units
Experience with Windows Server roles and features, including DNS, DHCP, file services, print services, and IIS
Experience with Group Policy Object (GPO) creation and management
Experience with Windows Server patch management and Security Technical Implementation Guide (STIG) compliance
Experience with Windows Server performance monitoring, capacity planning, and optimization
Knowledge of Department of Defense Security Technical Implementation Guides (STIGs) and compliance requirements for TS/SCI Windows Server systems
Experience with Public Key Infrastructure (PKI) and Host-Based Security System (HBSS) implementation in classified environments
Experience with change management and engineering review processes in classified environments
Experience with Windows Server in virtualized environments (VMware, Hyper-V)
Strong documentation skills and ability to create technical documentation, Standard Operating Procedures (SOPs), and system architecture diagrams
Experience working in a government or DoD environment with classified systems
Strong analytical and problem-solving skills with attention to detail required for classified operations
Excellent communication skills and ability to provide technical support and guidance
Current Top Secret/SCI security clearance or ability to obtain and maintain TS/SCI clearance
Preferred Qualifications
Information Assurance Technician (IAT) Level I or higher certification in accordance with DoD 8570.01-M guidance (Security Plus, GIAC Security Essentials Certification (GSEC), Certified Ethical Hacker (CEH), or similar)
Microsoft Certified Solutions Expert (MCSE): Server Infrastructure or Microsoft Certified: Windows Server Hybrid Administrator Associate
Microsoft Certified Solutions Associate (MCSA): Windows Server 2016 or later
Information Technology Infrastructure Library (ITIL) v3 or later certification
Experience with Defense Information Systems Agency (DISA) Joint Service Provider (JSP) Data Center environments
Experience with PowerShell scripting for Windows Server administration and automation
Experience with Windows Server clustering technologies (Failover Clustering, Network Load Balancing)
Experience with Windows Server Update Services (WSUS) administration
Experience with backup and disaster recovery solutions (Veritas NetBackup) for Windows Server systems
Experience with System Center Configuration Manager (SCCM) and System Center Operations Manager (SCOM)
Experience with Assured Compliance Assessment Solution (ACAS) vulnerability scanning for Windows Server systems in classified networks
Experience supporting multiple classification levels (JWICS, SIPRNet, NIPRNet)
Experience with Microsoft Exchange, SharePoint, or Microsoft Structured Query Language (SQL) Server on Windows Server platforms
Experience with storage area networks (SAN) and network-attached storage (NAS) integration with Windows Server
Project management experience and ability to serve as Project Lead for Windows Server initiatives
Master\'s degree in computer science, information systems, information technology, engineering, or a related technical field
Multiple Microsoft certifications across different Windows Server technology areas
Benefits
Health (Preferred Provider Organization (PPO) & High Deductible Health Plan (HDHP) Insurance
Dental
Vision
Short-Term Disability (STD) & Long-Term Disability (LTD)
Basic Life Insurance
401k Company Match, & Voluntary Products
Knowesis is committed to providing equal employment opportunities to all individuals based on merit and qualifications. We prohibit discrimination in all aspects of employment as required by Title VII of the Civil Rights Act and other applicable federal laws. Our company values all applicants and employees and fosters a work environment where everyone is treated with respect and dignity.
#J-18808-Ljbffr
Windows Server OS - JWICS Support
Location:
Alexandria, VA
Work Environment:
On-site with potential for authorized telework
Clearance Required:
TS/SCI
Status:
Funded
Knowesis is currently seeking an exceptional Windows Server OS - JWICS Support professional to join our team and provide invaluable support to the Department of Defense Office of Inspector General (DoD OIG) Information Technology Support Services (ITSS) Bridge contract.
To be eligible for this position, candidates must have a TS/SCI security clearance and possess United States Citizenship without the need for sponsorship, both now and in the future. Applicants without proof of United States Citizenship will not be considered due to the position's security clearance requirements.
Responsibilities
Engineer, design, install, configure, and optimize Windows Server operating systems for the Joint Worldwide Intelligence Communications System (JWICS) Top Secret/Sensitive Compartmented Information (TS/SCI) network
Provide system and engineering support for Windows Server infrastructure on the JWICS network for documented and approved projects and tasks
Ensure all engineered Windows Server solutions are in compliance with Defense Information Systems Agency (DISA) Security Technical Implementation Guides (STIGs), Department of Defense (DoD), and OIG policies and standards for TS/SCI systems
Ensure engineered Windows Server solutions are designed to maintain the highest availability and service dependability on the JWICS network
Maintain existing and, as required, develop new documentation that includes Standard Operating Procedures (SOPs) and System Architecture Guides and Diagrams, adhering to organizational templates, policies, and standards for JWICS Windows Server systems
Perform root cause analysis of critical Windows Server outages and incidents on JWICS, engineer permanent solutions, and coordinate implementation
Support the OIG Project Management Office (PMO) and Enterprise Architect (EA) during requirement analysis to develop technical solution options for JWICS Windows Server infrastructure
Provide OIG management with proposed configurations, optimizations, and system improvement plans for JWICS Windows Server platforms
Work with the OIG PMO to establish and meet project milestones to ensure all solutions meet documented customer requirements and are within project scope
Follow all OIG Change Management and Engineering Review processes and ensure changes are completed according to the project and release manager schedule for JWICS Windows Server systems
Work as part of a project team to engineer and develop migration plans for existing Windows Server services, ensuring minimal service interruption on JWICS
Engineer and design Windows Server hardware and software solutions as required to ensure the capacity and availability of OIG services on JWICS
Engineer, install, configure, optimize, support, and design Windows Server solutions that incorporate DoD security requirements such as Public Key Infrastructure (PKI) and Host-Based Security System (HBSS) for JWICS
Perform installation, configuration, and administration of Windows Server operating systems in physical and virtualized environments on JWICS
Configure and manage Windows Server roles and features, including Active Directory Domain Services, Domain Name System (DNS), Dynamic Host Configuration Protocol (DHCP), file services, print services, and Internet Information Services (IIS)
Manage and administer Microsoft Active Directory, including user accounts, group policies, organizational units, and security groups on JWICS
Create and manage Group Policy Objects (GPOs) to enforce security policies and configuration standards on JWICS
Apply Security Technical Implementation Guides (STIGs), patches, updates, and security fixes to Windows Server systems following established change management procedures on JWICS
Monitor Windows Server performance, capacity, and availability on JWICS and proactively address issues
Perform Windows Server system backups and restoration procedures on JWICS
Troubleshoot and resolve Windows Server issues, including boot problems, service failures, and performance degradation on JWICS
Configure and manage Windows Server clustering and high availability solutions on JWICS
Implement and manage Windows Server Update Services (WSUS) for patch management on JWICS
Configure and support file and print services on Windows Server systems on JWICS
Manage storage allocation and disk management for Windows Server systems on JWICS
Coordinate with virtualization specialists for Windows Server virtual machine deployment and management on JWICS
Create and maintain Windows Server system documentation, including configuration guides, troubleshooting procedures, and runbooks for JWICS
Provide technical support and guidance to users and help desk staff for JWICS Windows Server issues
Utilize remote administration tools to analyze and resolve Windows Server workstation and server issues on JWICS
Maintain strict adherence to all Sensitive Compartmented Information security protocols and procedures
Meet OIG established service level metrics and performance standards for JWICS Windows Server operations
Travel within the Continental United States (CONUS) and the National Capital Region (NCR) may be required to attend meetings, conferences, and training
Required Qualifications
Bachelor's degree from an accredited university in computer science, information systems, information technology, engineering, or a related technical field
Minimum of 7 years of experience in Windows Server administration, systems engineering, or related technical support roles
Extensive experience with Microsoft Windows Server operating systems (Windows Server 2012 R2, 2016, 2019, or later)
Experience working in classified environments, specifically with Top Secret/Sensitive Compartmented Information systems
Experience with JWICS (Joint Worldwide Intelligence Communications System) network operations and support
Experience with Active Directory Domain Services administration, including user management, group policies, and organizational units
Experience with Windows Server roles and features, including DNS, DHCP, file services, print services, and IIS
Experience with Group Policy Object (GPO) creation and management
Experience with Windows Server patch management and Security Technical Implementation Guide (STIG) compliance
Experience with Windows Server performance monitoring, capacity planning, and optimization
Knowledge of Department of Defense Security Technical Implementation Guides (STIGs) and compliance requirements for TS/SCI Windows Server systems
Experience with Public Key Infrastructure (PKI) and Host-Based Security System (HBSS) implementation in classified environments
Experience with change management and engineering review processes in classified environments
Experience with Windows Server in virtualized environments (VMware, Hyper-V)
Strong documentation skills and ability to create technical documentation, Standard Operating Procedures (SOPs), and system architecture diagrams
Experience working in a government or DoD environment with classified systems
Strong analytical and problem-solving skills with attention to detail required for classified operations
Excellent communication skills and ability to provide technical support and guidance
Current Top Secret/SCI security clearance or ability to obtain and maintain TS/SCI clearance
Preferred Qualifications
Information Assurance Technician (IAT) Level I or higher certification in accordance with DoD 8570.01-M guidance (Security Plus, GIAC Security Essentials Certification (GSEC), Certified Ethical Hacker (CEH), or similar)
Microsoft Certified Solutions Expert (MCSE): Server Infrastructure or Microsoft Certified: Windows Server Hybrid Administrator Associate
Microsoft Certified Solutions Associate (MCSA): Windows Server 2016 or later
Information Technology Infrastructure Library (ITIL) v3 or later certification
Experience with Defense Information Systems Agency (DISA) Joint Service Provider (JSP) Data Center environments
Experience with PowerShell scripting for Windows Server administration and automation
Experience with Windows Server clustering technologies (Failover Clustering, Network Load Balancing)
Experience with Windows Server Update Services (WSUS) administration
Experience with backup and disaster recovery solutions (Veritas NetBackup) for Windows Server systems
Experience with System Center Configuration Manager (SCCM) and System Center Operations Manager (SCOM)
Experience with Assured Compliance Assessment Solution (ACAS) vulnerability scanning for Windows Server systems in classified networks
Experience supporting multiple classification levels (JWICS, SIPRNet, NIPRNet)
Experience with Microsoft Exchange, SharePoint, or Microsoft Structured Query Language (SQL) Server on Windows Server platforms
Experience with storage area networks (SAN) and network-attached storage (NAS) integration with Windows Server
Project management experience and ability to serve as Project Lead for Windows Server initiatives
Master\'s degree in computer science, information systems, information technology, engineering, or a related technical field
Multiple Microsoft certifications across different Windows Server technology areas
Benefits
Health (Preferred Provider Organization (PPO) & High Deductible Health Plan (HDHP) Insurance
Dental
Vision
Short-Term Disability (STD) & Long-Term Disability (LTD)
Basic Life Insurance
401k Company Match, & Voluntary Products
Knowesis is committed to providing equal employment opportunities to all individuals based on merit and qualifications. We prohibit discrimination in all aspects of employment as required by Title VII of the Civil Rights Act and other applicable federal laws. Our company values all applicants and employees and fosters a work environment where everyone is treated with respect and dignity.
#J-18808-Ljbffr