Admissions Representative
Auguste Escoffier School of Culinary Arts, Boulder, Colorado, United States, 80301
Overview
Auguste Escoffier School of Culinary Arts is a leading accredited provider of online and campus-based culinary training and education. The school's professional programs offer a classic and contemporary approach to modern industry skills training, with a sustainability-centered and business-focused curriculum. Programs in Culinary Arts and Pastry Arts are available online and at ground campuses in Austin, Texas, and Boulder, Colorado. Escoffier also offers enthusiast training online and on ground. If you're looking for a dynamic, fast-paced growth opportunity, we'd like to hear from you. General Summary
Admissions Representatives (ARs) work on an admissions team to recruit qualified applicants for admission to the school. ARs must comply with state and federal accreditation, along with company policies and regulations, while maintaining the highest ethical standards. Admissions representatives manage time and inquiry resources to generate interest in our program. This position will contact inquiries by phone to schedule appointments, conduct interviews, and perform follow-up activities with unresolved interviewees and future class applicants. Key Job Elements
Accurately and completely explain educational programs, expected outcomes, student services, and financial considerations to students and their support system when applicable. Manage inquiries to achieve prompt contact and weekly performance targets; use approved recruitment policies and formats; contact inquiries promptly and redirect unqualified candidates based on incompatible career goals. Secure new inquiries (Personally Developed Leads) by directly asking phone contacts for referrals of others who may be interested in the program offered. Schedule and conduct interviews, pursue qualified candidates for enrollment, and determine the appropriateness of candidates for admission based on career goal compatibility. Accurately forecast projected new students periodically to the Director of Admissions and senior management. Conduct follow-up meetings with all applicants (daily, weekly, or as needed) to ensure successful matriculation. Communicate with enrolled students to guide them through online orientation and help them understand its importance, including tracking progress. Be an active participant in team activities and initiatives. Be timely and responsive to all job function duties as assigned. Job Requirements
Job-Related Experience
Online admissions recruitment or intangible sales experience preferred Background in hospitality and/or culinary industry preferred but not required Possess a sincere interest in helping others achieve life goals Skills
Excellent verbal and written communication skills Strong interpersonal skills Superior organizational and problem resolution skills Goal oriented and highly ethical Strong expertise with MS Office as well as field related hardware and software packages and systems for reporting features Salesforce knowledge preferred but not required Competencies
Self-motivation/Ability to work in a remote environment Continuous learning Personal adaptability Creativity/ initiative/ resourcefulness Job knowledge Credibility Student focus/service Professionalism Communication Ability to engage your audience Teamwork/collaboration Problem solving Ability to handle rejections and challenges Confident assertiveness Upbeat and energetic personality Abilities
Ability to interact effectively and work collaboratively with other departments Ability to listen to customers (e.g. staff) and respond positively to their requests Ability to adapt to changing assignments and multiple priorities Ability to manage multiple tasks and meet deadlines Ability to take initiative and be a self-starter Bachelor’s degree in Business or a related field is strongly preferred 0-2 years admissions recruitment or non-durable goods sales experience Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities and activities may change at any time with or without notice. Salary: The expected hourly range for this position is between $25.00 and $27.88. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; licensure and certifications; market factors; departmental budgets; and responsibility. Our talent acquisition team will answer any questions you may have, and we look forward to learning more about your salary requirements. Benefits: Escoffier offers a robust suite of benefits including medical, dental, vision, life, voluntary life and disability insurance; 401k retirement program with an employer match; enhanced Employee Assistance Program; vacation and sick days; 11 paid holidays. Triumph Higher Education LLC and its companies are an equal opportunity employer. The company does not discriminate on the basis of race, religion, color, gender, gender identity, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by applicable law. All employment is decided on the basis of qualifications, merit, and business need. Triumph Higher Education LLC and its affiliates are drug-free workplaces.
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Auguste Escoffier School of Culinary Arts is a leading accredited provider of online and campus-based culinary training and education. The school's professional programs offer a classic and contemporary approach to modern industry skills training, with a sustainability-centered and business-focused curriculum. Programs in Culinary Arts and Pastry Arts are available online and at ground campuses in Austin, Texas, and Boulder, Colorado. Escoffier also offers enthusiast training online and on ground. If you're looking for a dynamic, fast-paced growth opportunity, we'd like to hear from you. General Summary
Admissions Representatives (ARs) work on an admissions team to recruit qualified applicants for admission to the school. ARs must comply with state and federal accreditation, along with company policies and regulations, while maintaining the highest ethical standards. Admissions representatives manage time and inquiry resources to generate interest in our program. This position will contact inquiries by phone to schedule appointments, conduct interviews, and perform follow-up activities with unresolved interviewees and future class applicants. Key Job Elements
Accurately and completely explain educational programs, expected outcomes, student services, and financial considerations to students and their support system when applicable. Manage inquiries to achieve prompt contact and weekly performance targets; use approved recruitment policies and formats; contact inquiries promptly and redirect unqualified candidates based on incompatible career goals. Secure new inquiries (Personally Developed Leads) by directly asking phone contacts for referrals of others who may be interested in the program offered. Schedule and conduct interviews, pursue qualified candidates for enrollment, and determine the appropriateness of candidates for admission based on career goal compatibility. Accurately forecast projected new students periodically to the Director of Admissions and senior management. Conduct follow-up meetings with all applicants (daily, weekly, or as needed) to ensure successful matriculation. Communicate with enrolled students to guide them through online orientation and help them understand its importance, including tracking progress. Be an active participant in team activities and initiatives. Be timely and responsive to all job function duties as assigned. Job Requirements
Job-Related Experience
Online admissions recruitment or intangible sales experience preferred Background in hospitality and/or culinary industry preferred but not required Possess a sincere interest in helping others achieve life goals Skills
Excellent verbal and written communication skills Strong interpersonal skills Superior organizational and problem resolution skills Goal oriented and highly ethical Strong expertise with MS Office as well as field related hardware and software packages and systems for reporting features Salesforce knowledge preferred but not required Competencies
Self-motivation/Ability to work in a remote environment Continuous learning Personal adaptability Creativity/ initiative/ resourcefulness Job knowledge Credibility Student focus/service Professionalism Communication Ability to engage your audience Teamwork/collaboration Problem solving Ability to handle rejections and challenges Confident assertiveness Upbeat and energetic personality Abilities
Ability to interact effectively and work collaboratively with other departments Ability to listen to customers (e.g. staff) and respond positively to their requests Ability to adapt to changing assignments and multiple priorities Ability to manage multiple tasks and meet deadlines Ability to take initiative and be a self-starter Bachelor’s degree in Business or a related field is strongly preferred 0-2 years admissions recruitment or non-durable goods sales experience Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities and activities may change at any time with or without notice. Salary: The expected hourly range for this position is between $25.00 and $27.88. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; licensure and certifications; market factors; departmental budgets; and responsibility. Our talent acquisition team will answer any questions you may have, and we look forward to learning more about your salary requirements. Benefits: Escoffier offers a robust suite of benefits including medical, dental, vision, life, voluntary life and disability insurance; 401k retirement program with an employer match; enhanced Employee Assistance Program; vacation and sick days; 11 paid holidays. Triumph Higher Education LLC and its companies are an equal opportunity employer. The company does not discriminate on the basis of race, religion, color, gender, gender identity, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by applicable law. All employment is decided on the basis of qualifications, merit, and business need. Triumph Higher Education LLC and its affiliates are drug-free workplaces.
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