Select Account Manager (Detroit, MI)
Ford Motor Company, Detroit, Michigan, United States, 48228
Overview
Ford Pro Select Account Manager (Detroit, MI) We are the movers of the world and the makers of the future. Ford Pro is a new global business within Ford, committed to commercial customer productivity. Ford Pro delivers a work-ready suite of vehicles, accessories and services for virtually every vocation, backed by technology and engineered for uptime. A true one-stop shop, we offer a full portfolio of electrified and internal combustion vehicles designed to integrate seamlessly with the Ford Pro ecosystem, helping customers\' businesses thrive today and into the new era of electrification. In this position, the Select Account Manager (SAM) is responsible for leading the Ford Pro relationship with small/medium commercial customers within the Detroit, MI territory to grow the Ford Pro business. The SAM will work directly with the Regional Sales Manager (RSM) on sales initiatives and competitive price allowances (CPA) for Commercial Fleet Clients. The SAM will write and submit CPA proposals, meet competitive situations, grow the customer base and service their customers (Small-Fleets, Commercial, and Fleet Management Companies) while interfacing with various field personnel. The SAM will also help facilitate and sell the end-to-end Ford Pro solution package, including telematics, essentials, charging, and EV with Ford subject matter experts in specific areas.
Responsibilities What you\'ll do...
Manage Dealer & Leasing Company generated small fleet business.
Inform and sell Ford Pro solutions to fleet customers with the goal of implementing new systems throughout our consumer base.
Achieve objectives & key results with ICE / BEV vehicle sales, charging, telematics and service solutions.
Grow fleet sales from assigned base of small commercial fleet customers through regular phone/email contact and occasional in-person meetings to corporate offices.
Develop written CPA offers as appropriate using the online CPA systems and follow up with accounts to ensure understanding and acceptance of offer.
Utilize existing and approved CPA budgets to meet competitive situations and promote purchase of company\'s products to assigned accounts.
Understand future Ford vehicle product offerings and any future improvements to Ford Pro system solutions to assist the sales process.
Set up discussions with end users and Ford subject matter experts to assist with Ford Pro solution selling.
Assist with product, distribution, administrative and payment related issues as necessary.
Liaison with Fleet Management Company personnel to write CPA proposals and establish direct fleet customer interface.
Provide superior customer sales and service to all accounts.
Candidates should be located in the greater Detroit, MI area.
Qualifications You\'ll have...
Bachelor\'s degree or equivalent combination of relevant education and experience.
1+ year of experience in the automotive industry.
Strong verbal, written, and presentation skills.
Excellent customer relationship/interpersonal skills required to support direct customer contact.
Candidates should be located in the Detroit, MI area.
Even better, you may have...
2+ year\'s progressive knowledge of dealership operations.
Fleet experience is strongly desired.
1+ year(s) sales experience desired.
Experience handling escalated issues is an asset.
Sales experience and data-driven decision making.
Strong product/company/industry knowledge as well as Ford systems knowledge.
Well-rounded business acumen.
Benefits and Additional Details
We offer a comprehensive benefits package with medical, dental, vision and prescription drug coverage.
Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more.
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more.
Vehicle discount program for employees and family members and management leases.
Tuition assistance and established employee resource groups.
Paid time off for individual and team community service and a generous schedule of paid holidays.
Paid time off and the option to purchase additional vacation time.
This position is a salary grade with ranges dependent on location. For more information on salary and benefits, refer to Ford careers. Visa sponsorship is not available for this position. Candidates must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Ford is an Equal Opportunity Employer. If you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.
This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week.
#J-18808-Ljbffr
Ford Pro Select Account Manager (Detroit, MI) We are the movers of the world and the makers of the future. Ford Pro is a new global business within Ford, committed to commercial customer productivity. Ford Pro delivers a work-ready suite of vehicles, accessories and services for virtually every vocation, backed by technology and engineered for uptime. A true one-stop shop, we offer a full portfolio of electrified and internal combustion vehicles designed to integrate seamlessly with the Ford Pro ecosystem, helping customers\' businesses thrive today and into the new era of electrification. In this position, the Select Account Manager (SAM) is responsible for leading the Ford Pro relationship with small/medium commercial customers within the Detroit, MI territory to grow the Ford Pro business. The SAM will work directly with the Regional Sales Manager (RSM) on sales initiatives and competitive price allowances (CPA) for Commercial Fleet Clients. The SAM will write and submit CPA proposals, meet competitive situations, grow the customer base and service their customers (Small-Fleets, Commercial, and Fleet Management Companies) while interfacing with various field personnel. The SAM will also help facilitate and sell the end-to-end Ford Pro solution package, including telematics, essentials, charging, and EV with Ford subject matter experts in specific areas.
Responsibilities What you\'ll do...
Manage Dealer & Leasing Company generated small fleet business.
Inform and sell Ford Pro solutions to fleet customers with the goal of implementing new systems throughout our consumer base.
Achieve objectives & key results with ICE / BEV vehicle sales, charging, telematics and service solutions.
Grow fleet sales from assigned base of small commercial fleet customers through regular phone/email contact and occasional in-person meetings to corporate offices.
Develop written CPA offers as appropriate using the online CPA systems and follow up with accounts to ensure understanding and acceptance of offer.
Utilize existing and approved CPA budgets to meet competitive situations and promote purchase of company\'s products to assigned accounts.
Understand future Ford vehicle product offerings and any future improvements to Ford Pro system solutions to assist the sales process.
Set up discussions with end users and Ford subject matter experts to assist with Ford Pro solution selling.
Assist with product, distribution, administrative and payment related issues as necessary.
Liaison with Fleet Management Company personnel to write CPA proposals and establish direct fleet customer interface.
Provide superior customer sales and service to all accounts.
Candidates should be located in the greater Detroit, MI area.
Qualifications You\'ll have...
Bachelor\'s degree or equivalent combination of relevant education and experience.
1+ year of experience in the automotive industry.
Strong verbal, written, and presentation skills.
Excellent customer relationship/interpersonal skills required to support direct customer contact.
Candidates should be located in the Detroit, MI area.
Even better, you may have...
2+ year\'s progressive knowledge of dealership operations.
Fleet experience is strongly desired.
1+ year(s) sales experience desired.
Experience handling escalated issues is an asset.
Sales experience and data-driven decision making.
Strong product/company/industry knowledge as well as Ford systems knowledge.
Well-rounded business acumen.
Benefits and Additional Details
We offer a comprehensive benefits package with medical, dental, vision and prescription drug coverage.
Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more.
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more.
Vehicle discount program for employees and family members and management leases.
Tuition assistance and established employee resource groups.
Paid time off for individual and team community service and a generous schedule of paid holidays.
Paid time off and the option to purchase additional vacation time.
This position is a salary grade with ranges dependent on location. For more information on salary and benefits, refer to Ford careers. Visa sponsorship is not available for this position. Candidates must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Ford is an Equal Opportunity Employer. If you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.
This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week.
#J-18808-Ljbffr