Job Summary
Job Summary:
At Humboldt Ford, we are committed to an environment where the customer is always treated with respect and dignity. If you have experience in automotive sales/finance and have a desire to further your career in helping grow our small-town dealership, apply today! Growth is encouraged through diligence, teamwork & creativity. Above all, there is the highest standard of honesty and integrity when conducting business. We are a promote from within and create successors dealership family. Responsibilities
Responsibilities:
Each Job Responsibility is listed below in no order of importance, notice some tasks are ongoing throughout. Recruit, Hire and Train sales associates Monitor and measure relevant sales activity know and understand ratios performance/ sales numbers Set Goals and Plan Activities of sales associates with them to meet their sales and financial goals. Provide meaningful training daily Proper balance for product, sales process, and industry knowledge Heavy emphasis on skill-based training (practice, role play) Customer and Service oriented “The experience” Coordinate monthly training agenda and topics with G.S.M. Build class’, i.e. video, handouts, role play scenarios Maximize all outside training; (Light Speed, Ford) SET THE TEMPO IN THE SHOWROOM AND ON THE LOT. QUICK AND FRIENDLY PACE (HUSTLE, SERVANTS ATTITUDE) Professional appearance: lead by example, business look Be an expert on the Sales Process: Be a go to person Used cars in stock, work with sales associates to know every car that is available to them. “Stock Experts” with inventory knowledge Selling points of other makes and models. Embrace a winning attitude with all sales associates, sales managers and finance managers: Grow and develop a sales team selling 10 units or more every month. Team one on one meetings monthly Work with G. M. and G.S.M.On New Car Inventory Preferencing, turn, mix of colors, prices, options and accessories 60 Day turn, 45 day supply, Avoid wholesale loss through good retailing and accurate appraisals. Coordinate monthly training agenda and topics with G.S.M. Build class’, i.e. video, handouts, role play scenarios Maximize all outside training; (Teton Auto Group, Ford, etc.) Utilize Established Finance Sources: Place paper according to stores protocol.Establish strong relationships with our finance sources that will support our business over the long term and allow you to maintain an optimal balance of profitability and customer satisfaction. Actively Support the Sales Process: Learn Humboldt Ford’s sales process and learn about your manufacture’s products: Manufactures Certifications are required and on going. Assist sales in qualifying customers early in the process, collaborate with sales managers as needed on deal structure and placement, help sales ensure negotiations go smoothly.Assist and participate in daily training meetings.Assist with appraisals regularly to stay abreast of values in the used car market. Training & Coaching Sales Consultants: Conduct regular training and coaching sessions to ensure the sales consultants have a vast knowledge of the financing and leasing services and products.Specify the information and documents a sales consultant should gather throughout the sales process, make sure they understand how and why it is used.Coach and train sales consultants on specific techniques for introduction to managers and how smoothly the transition should happen. Counseling Customers: Work with sales consultants to get a complete understanding of the customers’ needs.Utilize the finance menu presentation to help the customer understand what you are offering them for purchase, customize it to specific customer needs.Present customers with different choices to achieve their goals, explain the benefits and drawbacks of each option and prepare to answer questions they may have. Encourage customers to read the fine print and ask questions about the programs and options we provide. Promote all finance products/options: Gain a complete knowledge of all finance products/options that are offered at the dealership, help the customer to understand why it is beneficial.Work with sales managers and sales consultants to help ensure a smooth transition into the finance presentation, make sure sales consultants are familiar with all the products so they can answer questions during the sales process.Utilize the finance menu presentation 100% of the time to meet each customers’ needs. Accurately Complete Paperwork: Go over every document with customer so they have a clear understanding of what they are signing. Collect any monies that are due, collect any titles that are due, make sure no signatures are missing from the customer or finance.Ensure that the paperwork is 100% complete before turning the deal in, ensure the correct bank is listed in the appropriate spots.Present all completed paperwork copies to customer and be sure they understand to call with any questions.Monitor and follow up on each transaction until it is funded by the bank.Make certain all deals are turned into the office in two days. Provide Exceptional Customer Service: Conduct yourself ethically and professionally, treat each customer with dignity and respect. Utilize MAGIC when dealing with customers on the phone or in person, follow up with customers that have voiced a concern to you. Qualifications
Qualifications Positive attitude and can-do mentality Hardworking personality, shown leadership qualities and eagerness to improve Excellent communication and customer service skills Valid driver's license and clean driving record Must be willing to relocate to Winnemucca, Nevada Additional Information
Winnemucca is a true Ford truck market- mining, ranching, construction, and fleet customers who buy F- Series Super Duty, Transit, Bronco and 4x4 trucks year-round. With minimal market saturation, this role offers meaningful leadership influence, loyal repeat customers, and the ability to shape the sales operation without fighting multiple dealership rooftops. Nevada's no state income tax and a lower cost of living translate to higher take-home pay and what some believe to be a better quality of life, with short commutes and strong community ties. This is an opportunity for an experienced automotive Sales/Finance Manager who wants to build volume, grow professionally and make a visible impact while positioning yourself for long-term leadership and business growth. If you're open to a market where Ford trucks sell because they're needed - and where your leadership actually shapes the dealership, Humboldt Ford in Winnemucca is worth a serious look.
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Job Summary:
At Humboldt Ford, we are committed to an environment where the customer is always treated with respect and dignity. If you have experience in automotive sales/finance and have a desire to further your career in helping grow our small-town dealership, apply today! Growth is encouraged through diligence, teamwork & creativity. Above all, there is the highest standard of honesty and integrity when conducting business. We are a promote from within and create successors dealership family. Responsibilities
Responsibilities:
Each Job Responsibility is listed below in no order of importance, notice some tasks are ongoing throughout. Recruit, Hire and Train sales associates Monitor and measure relevant sales activity know and understand ratios performance/ sales numbers Set Goals and Plan Activities of sales associates with them to meet their sales and financial goals. Provide meaningful training daily Proper balance for product, sales process, and industry knowledge Heavy emphasis on skill-based training (practice, role play) Customer and Service oriented “The experience” Coordinate monthly training agenda and topics with G.S.M. Build class’, i.e. video, handouts, role play scenarios Maximize all outside training; (Light Speed, Ford) SET THE TEMPO IN THE SHOWROOM AND ON THE LOT. QUICK AND FRIENDLY PACE (HUSTLE, SERVANTS ATTITUDE) Professional appearance: lead by example, business look Be an expert on the Sales Process: Be a go to person Used cars in stock, work with sales associates to know every car that is available to them. “Stock Experts” with inventory knowledge Selling points of other makes and models. Embrace a winning attitude with all sales associates, sales managers and finance managers: Grow and develop a sales team selling 10 units or more every month. Team one on one meetings monthly Work with G. M. and G.S.M.On New Car Inventory Preferencing, turn, mix of colors, prices, options and accessories 60 Day turn, 45 day supply, Avoid wholesale loss through good retailing and accurate appraisals. Coordinate monthly training agenda and topics with G.S.M. Build class’, i.e. video, handouts, role play scenarios Maximize all outside training; (Teton Auto Group, Ford, etc.) Utilize Established Finance Sources: Place paper according to stores protocol.Establish strong relationships with our finance sources that will support our business over the long term and allow you to maintain an optimal balance of profitability and customer satisfaction. Actively Support the Sales Process: Learn Humboldt Ford’s sales process and learn about your manufacture’s products: Manufactures Certifications are required and on going. Assist sales in qualifying customers early in the process, collaborate with sales managers as needed on deal structure and placement, help sales ensure negotiations go smoothly.Assist and participate in daily training meetings.Assist with appraisals regularly to stay abreast of values in the used car market. Training & Coaching Sales Consultants: Conduct regular training and coaching sessions to ensure the sales consultants have a vast knowledge of the financing and leasing services and products.Specify the information and documents a sales consultant should gather throughout the sales process, make sure they understand how and why it is used.Coach and train sales consultants on specific techniques for introduction to managers and how smoothly the transition should happen. Counseling Customers: Work with sales consultants to get a complete understanding of the customers’ needs.Utilize the finance menu presentation to help the customer understand what you are offering them for purchase, customize it to specific customer needs.Present customers with different choices to achieve their goals, explain the benefits and drawbacks of each option and prepare to answer questions they may have. Encourage customers to read the fine print and ask questions about the programs and options we provide. Promote all finance products/options: Gain a complete knowledge of all finance products/options that are offered at the dealership, help the customer to understand why it is beneficial.Work with sales managers and sales consultants to help ensure a smooth transition into the finance presentation, make sure sales consultants are familiar with all the products so they can answer questions during the sales process.Utilize the finance menu presentation 100% of the time to meet each customers’ needs. Accurately Complete Paperwork: Go over every document with customer so they have a clear understanding of what they are signing. Collect any monies that are due, collect any titles that are due, make sure no signatures are missing from the customer or finance.Ensure that the paperwork is 100% complete before turning the deal in, ensure the correct bank is listed in the appropriate spots.Present all completed paperwork copies to customer and be sure they understand to call with any questions.Monitor and follow up on each transaction until it is funded by the bank.Make certain all deals are turned into the office in two days. Provide Exceptional Customer Service: Conduct yourself ethically and professionally, treat each customer with dignity and respect. Utilize MAGIC when dealing with customers on the phone or in person, follow up with customers that have voiced a concern to you. Qualifications
Qualifications Positive attitude and can-do mentality Hardworking personality, shown leadership qualities and eagerness to improve Excellent communication and customer service skills Valid driver's license and clean driving record Must be willing to relocate to Winnemucca, Nevada Additional Information
Winnemucca is a true Ford truck market- mining, ranching, construction, and fleet customers who buy F- Series Super Duty, Transit, Bronco and 4x4 trucks year-round. With minimal market saturation, this role offers meaningful leadership influence, loyal repeat customers, and the ability to shape the sales operation without fighting multiple dealership rooftops. Nevada's no state income tax and a lower cost of living translate to higher take-home pay and what some believe to be a better quality of life, with short commutes and strong community ties. This is an opportunity for an experienced automotive Sales/Finance Manager who wants to build volume, grow professionally and make a visible impact while positioning yourself for long-term leadership and business growth. If you're open to a market where Ford trucks sell because they're needed - and where your leadership actually shapes the dealership, Humboldt Ford in Winnemucca is worth a serious look.
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