Oncology Key Account Manager - Birmingham
Geron, Foster City, California, United States, 94420
Position Summary
The Oncology Key Account Manager (KAM) serves as the lead point of contact for account management activities within an assigned territory. The KAM works closely with prescribers and other key stakeholders within account ecosystems to meet customer needs and deliver performance for the assigned territory.
This position is remote with a defined territory of the entire state of Alabama, the panhandle of Florida and portions of South Georgia and will report to the Regional Business Director, Southeast.
Primary Responsibilities
Serve as the Company's primary interface for establishing meaningful relationships with prescribers and other key stakeholders in order to generate and expand market share
Deliver impactful, compliant clinical presentations to academic centers, hospitals, or large group practices that align with product attributes, patient needs, treatment goals and account priorities
Develop and execute a customer engagement plan within an assigned territory, aligned with Company growth strategies - in adherence with federal, state, and local government regulations, Company policies, and office and institutional policies
Drive effective stakeholder and influence mapping, as part of account plan development with the goal of optimizing engagement and accelerating overall account performance
Develop and maintain a deep understanding of the Centers of Excellence/Key Opinion Leaders that have influence within assigned territory
Continuously enhance MDS clinical acumen, as well as understanding of the reimbursement environment and infusion oncolytic distribution, in order to address clinical or operational barriers
Translate all territory and account strategies into disciplined execution that drives measurable clinical adoption, including sustained business results
Compliantly collaborate with cross-functional partners to support customer needs and ensure a positive experience during all stages of the patient journey
Review and analyze product performance within accounts and take and/or evolve actions as appropriate
Integrates Regional Business Director feedback to elevate skills, refine strategies, and improve performance
Strictly adhere to relevant regulatory and compliance guidelines and Company policies
Travel domestically approximately 50% of the time
Competencies
Outstanding communication, interpersonal, consultative selling, presentation, influencing, and negotiation skills
Solutions-oriented and proactive in meeting customer needs and/or resolving issues
Highly effective key account management skills and exemplary selling competencies
Strong knowledge of standards of care and emerging clinical trends and the ability to articulate approved, on-label product information related to these topics
Strong technical proficiency with experience promoting product(s) in a virtual environment using digital tools, systems, and technology
Experience in the use of technology (CRM, business planning tools, reporting tools, LMS, etc.) to continuously build upon business acumen
Able to effectively manage internal relationships by proactively addressing issues and providing solutions
Ability to work independently, prioritize with minimal daily instruction, and think strategically to improve current processes
Demonstrated ability to successfully collaborate with a diverse matrix of internal stakeholders (e.g., market access account teams, corporate accounts, field sales, brand marketing, medical, legal, compliance, trade, patient services, data & analytics, etc.)
Ability to thrive in ambiguity, with an entrepreneurial mind-set and a track record of results
Must excel in a fast-paced, innovative environment while remaining flexible, proactive, resourceful, and efficient, with a sense of urgency towards the achievement of desired goals and outcomes
Willingness to contribute to a culture of accountability and collaboration
Experience
Bachelor's degree in business, biological sciences, or related discipline; advanced degree preferred
Minimum of 7 years of account sales experience in the pharmaceutical/biotechnology industry, with at least 5 years of relevant therapeutic experience (hematology, immune oncology, rare disease, solid tumors, and/or IV infusion products)
Extensive new product launch experience preferred
Direct experience working with designated accounts, stakeholders, key opinion leaders, and executive-level customers of high influence
Prior experience calling on large oncology group practices, hospitals, academic centers/institutions, community markets, and integrated delivery networks
Valid driver's license and satisfactory MVR record
Must meet all credentialing requirements for access to academic institutions, medical facilities, and organizations that are in the assigned geography; these credentialing requirements may include, but are not limited to, background checks, drug screens, and proof of immunization and/or vaccinations
EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Benefit Statement All regular-status, full-time employees of Geron are eligible to participate in the Company's comprehensive benefit program, pursuant to plan terms and conditions. Plan choices include medical, dental, vision, life insurance, flexible spending accounts, disability insurance, supplemental health insurance, a 401(k) retirement savings plan, and an employee stock purchase plan. Geron also provides regular-status, full-time employees with a generous time off program that includes the eligibility to accrue 160 hours of vacation during each full year of employment, 64 hours of sick leave, 9 standard paid holiday days off, and paid leave for certain life events. Geron recognizes that its employees work in many different states and therefore may be affected by different laws. It is Geron's intention to comply with all applicable federal, state, and local laws that apply to the Company's employees.
Salary Statement Offered compensation is determined based on market data, internal equity, and an applicant's relevant skills, experience, and educational background.
General Salary Range: $195,000 to $204,500
#J-18808-Ljbffr
This position is remote with a defined territory of the entire state of Alabama, the panhandle of Florida and portions of South Georgia and will report to the Regional Business Director, Southeast.
Primary Responsibilities
Serve as the Company's primary interface for establishing meaningful relationships with prescribers and other key stakeholders in order to generate and expand market share
Deliver impactful, compliant clinical presentations to academic centers, hospitals, or large group practices that align with product attributes, patient needs, treatment goals and account priorities
Develop and execute a customer engagement plan within an assigned territory, aligned with Company growth strategies - in adherence with federal, state, and local government regulations, Company policies, and office and institutional policies
Drive effective stakeholder and influence mapping, as part of account plan development with the goal of optimizing engagement and accelerating overall account performance
Develop and maintain a deep understanding of the Centers of Excellence/Key Opinion Leaders that have influence within assigned territory
Continuously enhance MDS clinical acumen, as well as understanding of the reimbursement environment and infusion oncolytic distribution, in order to address clinical or operational barriers
Translate all territory and account strategies into disciplined execution that drives measurable clinical adoption, including sustained business results
Compliantly collaborate with cross-functional partners to support customer needs and ensure a positive experience during all stages of the patient journey
Review and analyze product performance within accounts and take and/or evolve actions as appropriate
Integrates Regional Business Director feedback to elevate skills, refine strategies, and improve performance
Strictly adhere to relevant regulatory and compliance guidelines and Company policies
Travel domestically approximately 50% of the time
Competencies
Outstanding communication, interpersonal, consultative selling, presentation, influencing, and negotiation skills
Solutions-oriented and proactive in meeting customer needs and/or resolving issues
Highly effective key account management skills and exemplary selling competencies
Strong knowledge of standards of care and emerging clinical trends and the ability to articulate approved, on-label product information related to these topics
Strong technical proficiency with experience promoting product(s) in a virtual environment using digital tools, systems, and technology
Experience in the use of technology (CRM, business planning tools, reporting tools, LMS, etc.) to continuously build upon business acumen
Able to effectively manage internal relationships by proactively addressing issues and providing solutions
Ability to work independently, prioritize with minimal daily instruction, and think strategically to improve current processes
Demonstrated ability to successfully collaborate with a diverse matrix of internal stakeholders (e.g., market access account teams, corporate accounts, field sales, brand marketing, medical, legal, compliance, trade, patient services, data & analytics, etc.)
Ability to thrive in ambiguity, with an entrepreneurial mind-set and a track record of results
Must excel in a fast-paced, innovative environment while remaining flexible, proactive, resourceful, and efficient, with a sense of urgency towards the achievement of desired goals and outcomes
Willingness to contribute to a culture of accountability and collaboration
Experience
Bachelor's degree in business, biological sciences, or related discipline; advanced degree preferred
Minimum of 7 years of account sales experience in the pharmaceutical/biotechnology industry, with at least 5 years of relevant therapeutic experience (hematology, immune oncology, rare disease, solid tumors, and/or IV infusion products)
Extensive new product launch experience preferred
Direct experience working with designated accounts, stakeholders, key opinion leaders, and executive-level customers of high influence
Prior experience calling on large oncology group practices, hospitals, academic centers/institutions, community markets, and integrated delivery networks
Valid driver's license and satisfactory MVR record
Must meet all credentialing requirements for access to academic institutions, medical facilities, and organizations that are in the assigned geography; these credentialing requirements may include, but are not limited to, background checks, drug screens, and proof of immunization and/or vaccinations
EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Benefit Statement All regular-status, full-time employees of Geron are eligible to participate in the Company's comprehensive benefit program, pursuant to plan terms and conditions. Plan choices include medical, dental, vision, life insurance, flexible spending accounts, disability insurance, supplemental health insurance, a 401(k) retirement savings plan, and an employee stock purchase plan. Geron also provides regular-status, full-time employees with a generous time off program that includes the eligibility to accrue 160 hours of vacation during each full year of employment, 64 hours of sick leave, 9 standard paid holiday days off, and paid leave for certain life events. Geron recognizes that its employees work in many different states and therefore may be affected by different laws. It is Geron's intention to comply with all applicable federal, state, and local laws that apply to the Company's employees.
Salary Statement Offered compensation is determined based on market data, internal equity, and an applicant's relevant skills, experience, and educational background.
General Salary Range: $195,000 to $204,500
#J-18808-Ljbffr