Customer Service Representative
Distribution International, Houston, Texas, United States, 77246
Overview
About Your Future With Distribution International. Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Distribution International is recognized as a “Great Place to Work.” Our diverse and inclusive team reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. This position is onsite, Monday–Friday from 8:00 AM to 4:00 PM or 5:00 PM (depending on business needs). Hourly compensation is commensurate with experience. Your Responsibilities
Serve as the key customer contact for the branch, providing order support and product information for customers. Collaborate with Outside Sales Reps, Production Personnel, Inside Sales, Credit and Delivery to support the order fulfillment process. Maintain a positive rapport with customers and provide world-class service. Demonstrate exemplary customer service skills, analytics and problem-solving abilities. Proficient computer skills to process and review dealer orders, requests and system-generated acknowledgments. Any other duty, task, or responsibility as assigned. Your Qualifications
Minimum of 18 years of age. Spanish-speaking is highly preferred. If operating a vehicle for company purposes, a valid driver’s license is required. Several years of experience in a customer service role. Ability to perform basic math calculations. Ability to thrive in a fast-paced, dynamic work environment. Personable, enthusiastic and engaging personality. Excellent communication skills, both verbal and written. Travel Requirements
Type of Travel Required: Local (if required by the business). Physical Requirements
This role requires prolonged standing and repetitive motions, including bending, stooping, pushing, and pulling. The position involves lifting up to 50 pounds, depending on the specific job duties. Good hand-eye coordination and hand dexterity are required. Your Benefits
Competitive Compensation Medical, Dental and Vision Strive Wellness Program 401(k) Matching Paid Holiday and Paid Time Off (PTO) for all positions AssuredExcellence®: minimal to no cost medical care and prescription drugs Flexible Spending Accounts (FSA): Healthcare and Dependent care Health Spending Account (HSA): with employer contribution Life & Disability Insurance Employee Assistance Program (EAP): in-person counseling, assistance and resources for family matters, legal and financial issues Employee Referral Bonus Paid Military Leave Tution Reimbursement Length of Service Award Compensation Range
$20.00 - $40.00 per hour. The actual base salary offered will vary based on factors relevant to the position. TopBuild Corp. (NYSE: BLD) is the leading installer and distributor of insulation and building material services nationwide. Distribution International is part of the TopBuild family of companies, which comprises over 450 branch locations across the United States and Canada. We actively engage in corporate social responsibility through ESG practices and prioritize diversity and inclusion. If this interests you, we encourage you to join our company and explore a variety of career opportunities. Equal Opportunity Employment
TopBuild Corp. is an equal opportunity employer (EOE), this includes protected Veterans/Disability. The employee must be able to perform the essential functions of the position. Reasonable accommodation will be offered to enable employees with disabilities to perform the essential functions of the job upon request and absent undue hardship.
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About Your Future With Distribution International. Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Distribution International is recognized as a “Great Place to Work.” Our diverse and inclusive team reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. This position is onsite, Monday–Friday from 8:00 AM to 4:00 PM or 5:00 PM (depending on business needs). Hourly compensation is commensurate with experience. Your Responsibilities
Serve as the key customer contact for the branch, providing order support and product information for customers. Collaborate with Outside Sales Reps, Production Personnel, Inside Sales, Credit and Delivery to support the order fulfillment process. Maintain a positive rapport with customers and provide world-class service. Demonstrate exemplary customer service skills, analytics and problem-solving abilities. Proficient computer skills to process and review dealer orders, requests and system-generated acknowledgments. Any other duty, task, or responsibility as assigned. Your Qualifications
Minimum of 18 years of age. Spanish-speaking is highly preferred. If operating a vehicle for company purposes, a valid driver’s license is required. Several years of experience in a customer service role. Ability to perform basic math calculations. Ability to thrive in a fast-paced, dynamic work environment. Personable, enthusiastic and engaging personality. Excellent communication skills, both verbal and written. Travel Requirements
Type of Travel Required: Local (if required by the business). Physical Requirements
This role requires prolonged standing and repetitive motions, including bending, stooping, pushing, and pulling. The position involves lifting up to 50 pounds, depending on the specific job duties. Good hand-eye coordination and hand dexterity are required. Your Benefits
Competitive Compensation Medical, Dental and Vision Strive Wellness Program 401(k) Matching Paid Holiday and Paid Time Off (PTO) for all positions AssuredExcellence®: minimal to no cost medical care and prescription drugs Flexible Spending Accounts (FSA): Healthcare and Dependent care Health Spending Account (HSA): with employer contribution Life & Disability Insurance Employee Assistance Program (EAP): in-person counseling, assistance and resources for family matters, legal and financial issues Employee Referral Bonus Paid Military Leave Tution Reimbursement Length of Service Award Compensation Range
$20.00 - $40.00 per hour. The actual base salary offered will vary based on factors relevant to the position. TopBuild Corp. (NYSE: BLD) is the leading installer and distributor of insulation and building material services nationwide. Distribution International is part of the TopBuild family of companies, which comprises over 450 branch locations across the United States and Canada. We actively engage in corporate social responsibility through ESG practices and prioritize diversity and inclusion. If this interests you, we encourage you to join our company and explore a variety of career opportunities. Equal Opportunity Employment
TopBuild Corp. is an equal opportunity employer (EOE), this includes protected Veterans/Disability. The employee must be able to perform the essential functions of the position. Reasonable accommodation will be offered to enable employees with disabilities to perform the essential functions of the job upon request and absent undue hardship.
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