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Floating Customer Service Rep, Upstate Area

State Credit Union, Anderson, South Carolina, us, 29622

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Overview Are you a people person with a passion for providing top-notch service? SC State Credit Union offers a Floating Customer Service Representative position that engages with members across multiple branches, creating a dynamic work environment where no two days are the same.

Your dedication to exceeding customer expectations and problem-solving skills will shine in this role. You will adapt to new settings and contribute to members' financial journeys while elevating your customer service career with us.

Responsibilities

Travel between branches to assist with various customer service tasks

Greet members, process transactions, resolve inquiries, and promote credit union products and services

Build strong relationships with members and contribute to a positive service experience

Navigate different branch environments and customer needs with flexibility and adaptability

Support teller activities or assist with account openings as needed

Qualifications

Excellent communication and interpersonal skills

Strong attention to detail for accurate processing of transactions and member requests

Customer-centric mindset with the ability to problem-solve effectively

Adaptability and flexibility to work across different branch locations and teams

Prior experience in customer service is beneficial but not required; comprehensive training is provided

Enthusiasm for delivering exceptional service and a collaborative approach to teamwork

Benefits

Health, RX, Dental, and Vision insurance

Matching 401(k) and Discretionary Profit Sharing

Employer Paid Long Term Disability

Paid Holidays

Paid Annual Leave and Sick Leave

Medical Flexible Spending and Dependent Care Accounts

Location and Travel The position is based in the Anderson area with regular travel to Upstate locations and periodic travel to other branches including Spartanburg, Clemson, Seneca, and others. Mileage for out-of-town travel is paid.

How to Apply If this sounds like the right job for you, apply today to join our team. For more information, or to apply now, please visit the website: https://scscu.applicantpro.com/jobs/3972818-51014.html

EEO is The Law - click here for more information

Equal Opportunity Employer - Minorities/Women/Protected Veterans/Disabled

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