Customer Experience Specialist (Bilingual Spanish)

A customer service-focused firm in Fredericksburg is seeking a Full-Time representative to assist customers through inbound calls and emails. Key responsibilities include resolving customer inquiries, updating account information, and utilizing resources effectively for one-call solutions. Ideal candidates should possess strong problem-solving skills and have 1-2 years of relevant experience. Knowledge of Microsoft Office is necessary, and being bi-lingual in Spanish is desirable. A drug-free workplace is maintained. #J-18808-Ljbffr