Inside Sales
What Is It?
You will be responsible for managing and growing a territory through outbound calling, B2B prospecting, as well as calling on current accounts to build relationships, maintain inventory and grow sales. Additional focus on reactivating inactive customers and cold calling new business. We pride ourselves on offering more solutions for all work environments to help customers find safe and effective ways to treat their facilities, while increasing your wallet share. A successful candidate will be able to effectively communicate with customers and internal team members, while possessing the ability to be resourceful, flexible, and resilient. Position Summary
The Inside Sales Strategic Account Manager is responsible for managing daily service and sales activities for assigned accounts. This includes reactivating inactive customers, developing strategic relationships, and driving revenue through outbound and inbound selling efforts. The role requires a strong focus on customer experience, account growth, and cross-functional collaboration. Position Responsibilities
Serve as the primary point of contact for assigned customer accounts Drive account growth by reactivating inactive customers and recruiting new business Provide exceptional customer experience through consistent communication and support Deliver accurate pricing, product, and service information to customers Place and monitor customer orders to ensure timely and accurate shipment Maintain detailed customer interactions and activity in the CRM system Monitor open invoices and follow up on outstanding payments Resolve customer issues related to quotes, orders, and invoices promptly Introduce and promote new products and services to existing accounts Execute assigned sales campaigns and activities from the Galley Management System Collaborate with Field Sales teams and leadership to support broader territory objectives Report customer and market insights to Field Sales and Management Maintain up-to-date product knowledge and complete required training and certifications Organize and manage customer information and sales documentation efficiently Position Requirements
College degree preferred; equivalent professional experience accepted 13 years of inside or phone-based customer selling experience Strong outbound and inbound phone sales skills Proficiency with ERP (SAP preferred), CRM (Siebel preferred), and other web-based systems Competency in Microsoft Office applications Strong problem-solving and decision-making abilities Excellent verbal and written business communication skills Ability to quickly learn product offerings and effectively communicate value to customers The Company
Since 1911, State Industrial Products has helped customers "Care for Work Environments". Throughout the years, our main focus has been to help customers enhance building environments and improve equipment productivity. No matter where you go in the United States, Canada or Puerto Rico, you will find State products hard at work in every industry imaginable. From market leading drain maintenance and air care programs to innovative cleaning systems, maintenance supplies and auxiliary programs, State Industrial Products offers facility management benefits that are second to none. We're a thriving company, and we're looking for driven individuals to join our team. That's where you come in! EOE Statement
State Industrial Products is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities. ADA Disclosure
Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact our Human Resources Department.
What Is It?
You will be responsible for managing and growing a territory through outbound calling, B2B prospecting, as well as calling on current accounts to build relationships, maintain inventory and grow sales. Additional focus on reactivating inactive customers and cold calling new business. We pride ourselves on offering more solutions for all work environments to help customers find safe and effective ways to treat their facilities, while increasing your wallet share. A successful candidate will be able to effectively communicate with customers and internal team members, while possessing the ability to be resourceful, flexible, and resilient. Position Summary
The Inside Sales Strategic Account Manager is responsible for managing daily service and sales activities for assigned accounts. This includes reactivating inactive customers, developing strategic relationships, and driving revenue through outbound and inbound selling efforts. The role requires a strong focus on customer experience, account growth, and cross-functional collaboration. Position Responsibilities
Serve as the primary point of contact for assigned customer accounts Drive account growth by reactivating inactive customers and recruiting new business Provide exceptional customer experience through consistent communication and support Deliver accurate pricing, product, and service information to customers Place and monitor customer orders to ensure timely and accurate shipment Maintain detailed customer interactions and activity in the CRM system Monitor open invoices and follow up on outstanding payments Resolve customer issues related to quotes, orders, and invoices promptly Introduce and promote new products and services to existing accounts Execute assigned sales campaigns and activities from the Galley Management System Collaborate with Field Sales teams and leadership to support broader territory objectives Report customer and market insights to Field Sales and Management Maintain up-to-date product knowledge and complete required training and certifications Organize and manage customer information and sales documentation efficiently Position Requirements
College degree preferred; equivalent professional experience accepted 13 years of inside or phone-based customer selling experience Strong outbound and inbound phone sales skills Proficiency with ERP (SAP preferred), CRM (Siebel preferred), and other web-based systems Competency in Microsoft Office applications Strong problem-solving and decision-making abilities Excellent verbal and written business communication skills Ability to quickly learn product offerings and effectively communicate value to customers The Company
Since 1911, State Industrial Products has helped customers "Care for Work Environments". Throughout the years, our main focus has been to help customers enhance building environments and improve equipment productivity. No matter where you go in the United States, Canada or Puerto Rico, you will find State products hard at work in every industry imaginable. From market leading drain maintenance and air care programs to innovative cleaning systems, maintenance supplies and auxiliary programs, State Industrial Products offers facility management benefits that are second to none. We're a thriving company, and we're looking for driven individuals to join our team. That's where you come in! EOE Statement
State Industrial Products is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities. ADA Disclosure
Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact our Human Resources Department.