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This position supports the mission and work of the Y, a leading nonprofit, charitable organization. The Member Services Representative maintains a supportive, positive atmosphere that welcomes and respects all individuals. The Membership Representative...

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Mansueto Ventures is home to two of the most iconic and vibrant brands in business publishing: Inc. and Fast Company. Every day, the content, awards, and events produced help entrepreneurs and innovators succeed by providing useful insights, sparking essential conversations, and offering much-needed inspiration.

Inc. is the voice of the American entrepreneur, inspiring and documenting the risk-takers and ultra-driven go-getters who represent the most dynamic force in the American economy.
Fast Company is the world’s leading business media brand, focusing on innovation in technology, leadership, and design to inspire readers to shape the future of business.

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This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. The Membership Representative at Anytown YMCA maintains a supportive, positive atmosphere that welcomes and respects all individuals. The Membership Representative responds to member and guest needs and promotes memberships and programs.\nOur mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.\nEssential functions include:\nResponds to the individual needs of the other person.\nProvides excellent service to members, guests, and program participants in the Y and on the phone, contributing to member retention. Maintains cleanliness and organization of the lobby area.\nConducts interviews and/or tours responsive to the needs of prospective members; sells memberships.\nDevelops and maintains positive relationships with volunteers and members and helps members connect with one another and the Y.\nServes others by intentionally welcoming, connecting, and supporting members, and inviting them to get involved and give back to the community.\nHandles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues.\nApplies all YMCA policies dealing with member services.\nLeadership competencies include:\nCommunication & Influence\nEngaging Community\nQualifications include:\nPrevious customer service, sales or related experience.\nCPR/AED and First Aid Certifications required within 30 days of hire.\nExcellent interpersonal and problem-solving skills.\nAbility to relate effectively to diverse groups of people from all social and economic segments of the community.\nBasic knowledge of computers.\nWork environment and physical demands include:\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nWhile performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device.\nThe employee frequently is required to sit and reach, and must be able to move around the work environment.\nThe employee must occasionally lift and/or move up to 10 pounds.\nSpecific vision abilities required by this job include close vision, distance vision, and the ability to adjust.\nThe noise level in the work environment is usually moderate.

","Member Service Representative

This position supports the work of the Y, a leading nonprofit, charitable organization committed to strength...","Member Service Representative","Lincoln, Rhode Island, United States, 02865",["B","2467303623"],"Work at YMCA of Pawtucket","7 days ago","/jobs/2467303623-member-service-representative","/jobs?keyword=YMCA+of+Pawtucket","/jobs?location=Lincoln%2C+Rhode+Island%2C+United+States%2C+02865","/jobs?keyword=Member+Service+Representative",{"_429":428,"_433":526,"_452":453,"_444":527,"_243":528,"_440":529,"_427":428,"_111":530,"_431":194,"_432":194,"_454":453,"_442":531,"_425":532,"_455":533,"_430":118,"_477":478,"_460":534,"_479":530,"_480":531,"_482":535,"_484":536,"_486":537},["D",1770602400000],"YMCA of Greater San Antonio","Member Engagement Representative

This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. The Membership Representative maintains a supportive, positive atmosphere that welcomes and respects all individuals. Responds to member and guest needs, promotes memberships and programs, and maintains cleanliness and organization of the lobby area. OUR CULTURE:\nOur mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.\nESSENTIAL FUNCTIONS:\nResponds to the individual needs of the other person.\nProvides excellent service to members, guests, and program participants in the Y and on the phone, contributing to member retention. Maintains cleanliness and organization of the lobby area.\nConducts interviews and/or tours responsive to the needs of prospective members; sells memberships.\nDevelops and maintains positive relationships with volunteers and members and helps members connect with one another and the Y.\nServes others by intentionally welcoming, connecting, and supporting members, and inviting them to get involved and give back to the community.\nHandles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues.\nApplies all YMCA policies dealing with member services.\nMay hand out locker keys and towels; may monitor the locker rooms as required.\nProvides administrative support to the membership desk by: accurately inputting new memberships, looking up accounts and account information, inputting scholarship-subsidies/3rd-party billing and, entering data for adjustments to accounts as authorized.\nKeeps informed of all branch activities & schedules in order to provide exceptional member service.\nAccepts donations and Y Partners Campaign contributions, manages and balances a daily till, secures change for cash box, and process end of shift controls for review/audit.\nPerform other duties as assigned by supervisor.\nLEADERSHIP COMPETENCIES:\nCommunication & Influence\nEngaging Community\nQUALIFICATIONS:\nRequires a minimum of a High School Diploma or GED.\nPrefer a minimum of 6 months customer service, sales, or related experience.\nCertifications required within the first week of hire: Redwoods Bloodborne Pathogens and Hazardous Communications.\nCertifications required within the first 60 days of hire: YMCA approved basic life saving skills such as CPR, First Aid, AED, and Emergency Oxygen.\nExcellent interpersonal and problem solving skills.\nAbility to relate effectively to diverse groups of people from all social and economic segments of the community.\nMust be able to word process at 45 wpm and have working knowledge of Microsoft Office Suite.\nMust become proficient within 30 days in the use of ActiveNet.\nWORK ENVIRONMENT & PHYSICAL DEMANDS:\nWork is performed in a fast-paced office environment.\nWhile performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device.\nVisual acuity is required for reading computer screens and/or documents and making changes as necessary/required.\nThis position requires analytical abilities and multitasking in order to identify problems and recommend solutions.\nJob requires accuracy and attention to detail, organizational, and time management skills, while maintaining high levels of initiative in order to work within deadlines.\nOccasional stooping and bending with regular lifting of up to 20 pounds is required.\nIncumbent must be able to stand for long periods of time, as well as be able to use keyboards, telephone keypads, and writing utensils.\nUses best practices and demonstrates up-to-date knowledge and skills in technology.

","Member Engagement Representative

This position supports the work of the Y, a leading nonprofit, charitable organization committed to stren...","Member Engagement Representative","Boerne, Texas, United States, 78006",["B","2495447931"],"Work at YMCA of Greater San Antonio","/jobs/2495447931-member-engagement-representative","/jobs?keyword=YMCA+of+Greater+San+Antonio","/jobs?location=Boerne%2C+Texas%2C+United+States%2C+78006","/jobs?keyword=Member+Engagement+Representative",{"_429":428,"_433":539,"_452":453,"_444":527,"_243":540,"_440":529,"_427":428,"_111":530,"_431":194,"_432":194,"_454":453,"_442":541,"_425":542,"_455":533,"_430":118,"_477":478,"_460":543,"_479":530,"_480":541,"_482":535,"_484":544,"_486":537},["D",1770602400000],"Member Engagement Representative

This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. The Membership Representative maintains a supportive, positive atmosphere that welcomes and respects all individuals. Responds to member and guest needs, promotes memberships and programs, and maintains cleanliness and organization of the lobby area.\nOUR CULTURE: Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.\nESSENTIAL FUNCTIONS:\nResponds to the individual needs of the other person.\nProvides excellent service to members, guests, and program participants in the Y and on the phone, contributing to member retention. Maintains cleanliness and organization of the lobby area.\nConducts interviews and/or tours responsive to the needs of prospective members; sells memberships.\nDevelops and maintains positive relationships with volunteers and members and helps members connect with one another and the Y.\nServes others by intentionally welcoming, connecting, and supporting members, and inviting them to get involved and give back to the community.\nHandles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues.\nApplies all YMCA policies dealing with member services.\nMay hand out locker keys and towels; may monitor the locker rooms as required.\nProvides administrative support to the membership desk by: accurately inputting new memberships, looking up accounts and account information, inputting scholarship-subsidies/3rd party billing and, entering data for adjustments to accounts as authorized.\nKeeps informed of all branch activities & schedules in order to provide exceptional member service.\nAccepts donations and Y Partners Campaign contributions, manages and balances a daily till, secures change for cash box, and process end of shift controls for review/audit.\nPerform other duties as assigned by supervisor.\nLEADERSHIP COMPETENCIES:\nCommunication & Influence\nEngaging Community\nQUALIFICATIONS:\nRequires a minimum of a High School Diploma or GED.\nPrefer a minimum of 6 months customer service, sales, or related experience.\nCertifications required within the first week of hire: Redwoods Bloodborne Pathogens and Hazardous Communications.\nCertifications required within the first 60 days of hire: YMCA approved basic life saving skills such as CPR, First Aid, AED, and Emergency Oxygen.\nExcellent interpersonal and problem solving skills.\nAbility to relate effectively to diverse groups of people from all social and economic segments of the community.\nMust be able to word process at 45 wpm and have working knowledge of Microsoft Office Suite.\nMust become proficient within 30 days in the use of Daxko.\nWORK ENVIRONMENT & PHYSICAL DEMANDS:\nWork is performed in a fast-paced office environment.\nWhile performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device.\nVisual acuity is required for reading computer screens and/or documents and making changes as necessary/required.\nThis position requires analytical abilities and multitasking in order to identify problems and recommend solutions.\nJob requires accuracy and attention to detail, organizational, and time management skills, while maintaining high levels of initiative in order to work within deadlines.\nOccasional stooping and bending with regular lifting of up to 20 pounds is required.\nIncumbent must be able to stand for long periods of time, as well as be able to use keyboards, telephone keypads, and writing utensils.\nUses best practices and demonstrates up-to-date knowledge and skills in technology.\nEqual Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

","San Antonio, Texas, United States, 78201",["B","2495448090"],"/jobs/2495448090-member-engagement-representative","/jobs?location=San+Antonio%2C+Texas%2C+United+States%2C+78201",{"_429":428,"_433":546,"_452":453,"_444":527,"_243":547,"_440":548,"_427":428,"_111":530,"_431":194,"_432":194,"_454":453,"_442":549,"_425":550,"_455":533,"_430":118,"_477":520,"_460":551,"_479":530,"_480":549,"_482":535,"_484":552,"_486":537},["D",1770397200000],"This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. The Membership Representative maintains a supportive, positive atmosphere that welcomes and respects all individuals. Responds to member and guest needs, promotes memberships and programs, and maintains cleanliness and organization of the lobby area.

OUR CULTURE: Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

ESSENTIAL FUNCTIONS:

Responds to the individual needs of the other person.\nProvides excellent service to members, guests, and program participants in the Y and on the phone, contributing to member retention. Maintains cleanliness and organization of the lobby area.\nConducts interviews and/or tours responsive to the needs of prospective members; sells memberships.\nDevelops and maintains positive relationships with volunteers and members and helps members connect with one another and the Y.\nServes others by intentionally welcoming, connecting, and supporting members, and inviting them to get involved and give back to the community.\nHandles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues.\nApplies all YMCA policies dealing with member services.\nMay hand out locker keys and towels; may monitor the locker rooms as required.\nProvides administrative support to the membership desk by: accurately inputting new memberships, looking up accounts and account information, inputting scholarship-subsidies/3rd-party billing and, entering data for adjustments to accounts as authorized.\nKeeps informed of all branch activities & schedules in order to provide exceptional member service.\nAccepts donations and Y Partners Campaign contributions, manages and balances a daily till, secures change for cash box, and process end of shift controls for review/audit.\nPerform other duties as assigned by supervisor.

LEADERSHIP COMPETENCIES:

Communication & Influence\nEngaging Community\nQUALIFICATIONS:

Requires a minimum of a High School Diploma or GED.\nPrefer a minimum of 6 months customer service, sales, or related experience.\nCertifications required within the first week of hire: Redwoods Bloodborne Pathogens and Hazardous Communications.\nCertifications required within the first 60 days of hire: YMCA approved basic life saving skills such as CPR, First Aid, AED, and Emergency Oxygen.\nExcellent interpersonal and problem solving skills.\nAbility to relate effectively to diverse groups of people from all social and economic\nsegments of the community.\nMust be able to word process at 45 wpm and have working knowledge of Microsoft Office Suite.\nMust become proficient within 30 days in the use of Daxko.\nWORK ENVIRONMENT & PHYSICAL DEMANDS:

Work is performed in a fast-paced office environment.\nWhile performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device.\nVisual acuity is required for reading computer screens and/or documents and making changes as necessary/required.\nThis position requires analytical abilities and multitasking in order to identify problems and recommend solutions.\nJob requires accuracy and attention to detail, organizational, and time management skills, while maintaining high levels of initiative in order to work within deadlines.\nOccasional stooping and bending with regular lifting of up to 20 pounds is required.\nIncumbent must be able to stand for long periods of time, as well as be able to use keyboards, telephone keypads, and writing utensils.\nUses best practices and demonstrates up-to-date knowledge and skills in technology.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.\nFor further information, please review the Know Your Rights notice from the Department of Labor.\n","This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth developme...","San Antonio, Texas, United States, 78208",["B","2462370286"],"/jobs/2462370286-member-engagement-representative","/jobs?location=San+Antonio%2C+Texas%2C+United+States%2C+78208",{"_429":428,"_433":554,"_452":453,"_444":555,"_243":556,"_440":557,"_427":428,"_111":530,"_431":194,"_432":194,"_454":453,"_442":549,"_425":558,"_455":559,"_430":118,"_477":560,"_460":561,"_479":530,"_480":549,"_482":562,"_484":552,"_486":537},["D",1770379200000],"Ymcasatx","Overview\nDavis Scott Family YMCA, 1213 Iowa St, San Antonio, TX 78203, USA

This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. The Membership Representative maintains a supportive, positive atmosphere that welcomes and respects all individuals. Responds to member and guest needs, promotes memberships and programs, and maintains cleanliness and organization of the lobby area.

OUR CULTURE:

Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

ESSENTIAL FUNCTIONS

Responds to the individual needs of the other person.

Provides excellent service to members, guests, and program participants in the Y and on the phone, contributing to member retention. Maintains cleanliness and organization of the lobby area.

Conducts interviews and/or tours responsive to the needs of prospective members; sells memberships.

Develops and maintains positive relationships with volunteers and members and helps members connect with one another and the Y.

Serves others by intentionally welcoming, connecting, and supporting members, and inviting them to get involved and give back to the community.

Handles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues.

Applies all YMCA policies dealing with member services.

May hand out locker keys and towels; may monitor the locker rooms as required.

Provides administrative support to the membership desk by: accurately inputting new memberships, looking up accounts and account information, inputting scholarship-subsidies/3 rd -party billing and, entering data for adjustments to accounts as authorized.

Keeps informed of all branch activities & schedules in order to provide exceptional member service.

Accepts donations and Y Partners Campaign contributions, manages and balances a daily till, secures change for cash box, and process end of shift controls for review/audit.

Perform other duties as assigned by supervisor.

LEADERSHIP COMPETENCIES

Communication & Influence

Engaging Community

QUALIFICATIONS

Requires a minimum of a High School Diploma or GED.

Prefer a minimum of 6 months customer service, sales, or related experience.

Certifications required within the first week of hire: Redwoods Bloodborne Pathogens and Hazardous Communications.

Certifications required within the first 60 days of hire: YMCA approved basic life saving skills such as CPR, First Aid, AED, and Emergency Oxygen.

Excellent interpersonal and problem solving skills.

Ability to relate effectively to diverse groups of people from all social and economic segments of the community.

Must be able to word process at 45 wpm and have working knowledge of Microsoft Office Suite.

Must become proficient within 30 days in the use of Daxko.

WORK ENVIRONMENT & PHYSICAL DEMANDS

Work is performed in a fast-paced office environment.

While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device.

Visual acuity is required for reading computer screens and/or documents and making changes as necessary/required.

This position requires analytical abilities and multitasking in order to identify problems and recommend solutions.

Job requires accuracy and attention to detail, organizational, and time management skills, while maintaining high levels of initiative in order to work within deadlines.

Occasional stooping and bending with regular lifting of up to 20 pounds is required.

Incumbent must be able to stand for long periods of time, as well as be able to use keyboards, telephone keypads, and writing utensils.

Uses best practices and demonstrates up-to-date knowledge and skills in technology.

Licenses & Certifications

First Aid

BLS

Preferred\nEqual Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

#J-18808-Ljbffr\n","Overview\nDavis Scott Family YMCA, 1213 Iowa St, San Antonio, TX 78203, USA

This position supports the work of the Y, a leading nonprofit, ...",["B","2460382983"],"Work at Ymcasatx","8 days ago","/jobs/2460382983-member-engagement-representative","/jobs?keyword=Ymcasatx","actionData","errors"]