Leasing Consultant - Full Time
Leasing Consultants are responsible for completing the day-to-day leasing and marketing operations of the property while maintaining positive resident relations. Essential Duties and Responsibilities: Leasing
Answer calls and persuade potential residents to visit the property or the property website Greet potential residents, parents and visitors in a professional manner Pursue leads by completing daily follow ups in leasing database Place delinquency phone calls Complete guest cards and send thank-you notes
Marketing
Attend and participate in resident events and event clean up Create working relationships with universities, local institutions, employers, local businesses, cultural centers to help drive prospects to property Execute and promote resident events Set up on campus and hand out promotional items Community Marketing- meet with local businesses, flyer put out, etc Tour competitors on frequent basis to gather information on leasing strategies (i.e. specials, occupancy, prelease percentages, and property upkeep)
Tenant Experience
Greet existing and potential residents Address and resolve questions/concerns in a timely manner Log packages
Reporting and Administrative
Generate mailings Collect checks and monies owed File leases
Skills/Experience: Minimum: (1) year customer service and/or sales experience; Excellent customer service skills and ability to resolve escalated customer concerns; Understanding of Fair Housing Preferred: Property Management leasing experience Education: Minimum: High school diploma, some college Preferred: Bachelor's degree in Business or related field This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete, nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.
Leasing Consultants are responsible for completing the day-to-day leasing and marketing operations of the property while maintaining positive resident relations. Essential Duties and Responsibilities: Leasing
Answer calls and persuade potential residents to visit the property or the property website Greet potential residents, parents and visitors in a professional manner Pursue leads by completing daily follow ups in leasing database Place delinquency phone calls Complete guest cards and send thank-you notes
Marketing
Attend and participate in resident events and event clean up Create working relationships with universities, local institutions, employers, local businesses, cultural centers to help drive prospects to property Execute and promote resident events Set up on campus and hand out promotional items Community Marketing- meet with local businesses, flyer put out, etc Tour competitors on frequent basis to gather information on leasing strategies (i.e. specials, occupancy, prelease percentages, and property upkeep)
Tenant Experience
Greet existing and potential residents Address and resolve questions/concerns in a timely manner Log packages
Reporting and Administrative
Generate mailings Collect checks and monies owed File leases
Skills/Experience: Minimum: (1) year customer service and/or sales experience; Excellent customer service skills and ability to resolve escalated customer concerns; Understanding of Fair Housing Preferred: Property Management leasing experience Education: Minimum: High school diploma, some college Preferred: Bachelor's degree in Business or related field This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete, nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.