Outlet Head of Sales, North America page is loaded## Outlet Head of Sales, North Americalocations:
New York,NY,USAtime type:
Full timeposted on:
Posted Todayjob requisition id:
R-109190At Swarovski, where innovation meets inspiration, our people desire to explore, experience, and create. We are looking for Outlet Head of Sales, responsible for leading and driving profitable growth across the Outlet channel by maximizing sales productivity, margin, labor efficiency, and talent performance. Our Outlet Head of Sales, ensures consistent execution of outlet commercial strategies, protects brand standards, and delivers an elevated luxury outlet customer experience. Owns outlet-specific KPIs and provides leadership to District Managers and Outlet Store teams across the region.**About the role**This role is open to applicants based in: Dallas, Houston, Chicago, New York or Atlanta.* Own and deliver profitable growth across the Outlet channel, driving sales, margin, labor productivity, and inventory efficiency* Lead and develop District Managers and Outlet Store leaders to execute outlet‑specific strategies and achieve KPI targets.* Drive sales productivity by improving conversion, AOV, UPT, traffic, and sales per square foot.* Manage gross margin, markdowns, inventory turns, aged inventory, and shrink to maintain healthy outlet economics.* Control labor and store‑level costs, including payroll to sales, sales per labor hour, and overtime.* Ensure a strong and consistent customer experience while maintaining brand and visual standards.* Build a strong talent pipeline, improving engagement, retention, and succession readiness.* Use KPI analysis and performance reviews to drive continuous improvement and consistent execution.* Inspire, coach, and develop a high-performing sales team.* Act as a liaison between central business units and field teams, sharing insights, business ideas, and real estate opportunities.**About you*** Proficient in MS office (Advanced Excel)* Outstanding verbal and written communication skills* Problem solving mindset* Strong Forecasting skills* Analytical Mindset* Succession Planning* Decision making and strategic thinking* Outlet Sales Management experience* Bachelors Degree* Experience with Outlet Sales Management* Inventory management* Minimum 7 years of professional experience in a similar role**What we offer**You can expect a range of benefits, including:* Swarovski products discounts* Employee Assistance Program* Volunteering leave* Learning and development programs**Salary Range:** $160,000-$175,000 /year\*This represents the expected hiring range and may not represent the full pay range for the position. The salary offered will depend on several factors such as relevant skills, qualifications, and experience.**Masters of Light Since 1895**Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality.Founded in 1895 in Austria, the company designs, manufactures and sells the world's finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski’s heritage. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact.Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the law of the countries we operate in.Swarovski is committed to Equal Employment Opportunity for all employees and will take Affirmative Action in those appropriate employment situations. All employment decisions will be made without regard to race, color, religion, age, national or ancestral origin, gender, sexual orientation, marital status, citizenship status, veteran status and disability.Swarovski is committed to Equal Employment Opportunity for all employees and will take Affirmative Action in those appropriate employment situations. All employment decisions will be made without regard to race, color, religion, age, national or ancestral origin, gender, sexual orientation, marital status, citizenship status, veteran status and disability.Joining Swarovski means being part of a bigger purpose. You can create a positive impact and work wonders by bringing your unique ideas to life. Together, we’ll inspire the world of interior décor, fashion, culture, film and entertainment.**Recruitment Process at Swarovski**
You are just a few steps away from becoming a part of our World of Wonder.
Select the job that excites you the most, tailor your CV and submit your application. We will be in touch once your application has been carefully reviewed to ask you additional questions, share position details and the next steps.
If successful, we will invite you for at least one interview and might ask you to prepare a case study or do an assessment test. You will have time to ask your questions too.**CV Tips to Nail Your Dream Job**
The first impression matters: make your two-page CV professional and aesthetic.
Add the most relevant details that reflect you are a great match for the role, focus on your skills, projects, achievements, results and education.
Tell us how well do you speak/write any other foreign languages.
We like to read the summaries of candidates’ profiles with goals and passions - they highlight your personality and motivation.
If you are at the beginning of your career journey, show your individuality and highlight the details that are relevant to the role (e.g. internships, voluntary or temporary jobs, online courses, certificates, year abroad exchange programs) #J-18808-Ljbffr
New York,NY,USAtime type:
Full timeposted on:
Posted Todayjob requisition id:
R-109190At Swarovski, where innovation meets inspiration, our people desire to explore, experience, and create. We are looking for Outlet Head of Sales, responsible for leading and driving profitable growth across the Outlet channel by maximizing sales productivity, margin, labor efficiency, and talent performance. Our Outlet Head of Sales, ensures consistent execution of outlet commercial strategies, protects brand standards, and delivers an elevated luxury outlet customer experience. Owns outlet-specific KPIs and provides leadership to District Managers and Outlet Store teams across the region.**About the role**This role is open to applicants based in: Dallas, Houston, Chicago, New York or Atlanta.* Own and deliver profitable growth across the Outlet channel, driving sales, margin, labor productivity, and inventory efficiency* Lead and develop District Managers and Outlet Store leaders to execute outlet‑specific strategies and achieve KPI targets.* Drive sales productivity by improving conversion, AOV, UPT, traffic, and sales per square foot.* Manage gross margin, markdowns, inventory turns, aged inventory, and shrink to maintain healthy outlet economics.* Control labor and store‑level costs, including payroll to sales, sales per labor hour, and overtime.* Ensure a strong and consistent customer experience while maintaining brand and visual standards.* Build a strong talent pipeline, improving engagement, retention, and succession readiness.* Use KPI analysis and performance reviews to drive continuous improvement and consistent execution.* Inspire, coach, and develop a high-performing sales team.* Act as a liaison between central business units and field teams, sharing insights, business ideas, and real estate opportunities.**About you*** Proficient in MS office (Advanced Excel)* Outstanding verbal and written communication skills* Problem solving mindset* Strong Forecasting skills* Analytical Mindset* Succession Planning* Decision making and strategic thinking* Outlet Sales Management experience* Bachelors Degree* Experience with Outlet Sales Management* Inventory management* Minimum 7 years of professional experience in a similar role**What we offer**You can expect a range of benefits, including:* Swarovski products discounts* Employee Assistance Program* Volunteering leave* Learning and development programs**Salary Range:** $160,000-$175,000 /year\*This represents the expected hiring range and may not represent the full pay range for the position. The salary offered will depend on several factors such as relevant skills, qualifications, and experience.**Masters of Light Since 1895**Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality.Founded in 1895 in Austria, the company designs, manufactures and sells the world's finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski’s heritage. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact.Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the law of the countries we operate in.Swarovski is committed to Equal Employment Opportunity for all employees and will take Affirmative Action in those appropriate employment situations. All employment decisions will be made without regard to race, color, religion, age, national or ancestral origin, gender, sexual orientation, marital status, citizenship status, veteran status and disability.Swarovski is committed to Equal Employment Opportunity for all employees and will take Affirmative Action in those appropriate employment situations. All employment decisions will be made without regard to race, color, religion, age, national or ancestral origin, gender, sexual orientation, marital status, citizenship status, veteran status and disability.Joining Swarovski means being part of a bigger purpose. You can create a positive impact and work wonders by bringing your unique ideas to life. Together, we’ll inspire the world of interior décor, fashion, culture, film and entertainment.**Recruitment Process at Swarovski**
You are just a few steps away from becoming a part of our World of Wonder.
Select the job that excites you the most, tailor your CV and submit your application. We will be in touch once your application has been carefully reviewed to ask you additional questions, share position details and the next steps.
If successful, we will invite you for at least one interview and might ask you to prepare a case study or do an assessment test. You will have time to ask your questions too.**CV Tips to Nail Your Dream Job**
The first impression matters: make your two-page CV professional and aesthetic.
Add the most relevant details that reflect you are a great match for the role, focus on your skills, projects, achievements, results and education.
Tell us how well do you speak/write any other foreign languages.
We like to read the summaries of candidates’ profiles with goals and passions - they highlight your personality and motivation.
If you are at the beginning of your career journey, show your individuality and highlight the details that are relevant to the role (e.g. internships, voluntary or temporary jobs, online courses, certificates, year abroad exchange programs) #J-18808-Ljbffr