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Every career with Hearst Television is like a story. How it develops, where it takes you, the milestones you reach along the way – you’ve got a lot to look forward to as your unique career story unfolds. Hearst Television, a subsidiary of Hearst, owns and operates local television and radio stations serving nearly three dozen U.S. cities, reaching 24 million U.S. television households. Through its partnership with nearly all major networks, Hearst Television distributes national content across more than 120 video channels, including programming from ABC, NBC, CBS, CW, MY Net, MeTV, This TV, Estrella, and more. Hearst Television is recognized as one of the industry's premier companies. It has been honored with numerous awards for distinguished journalism and industry innovation, including the Walter Cronkite Award for political journalism, the national Edward R. Murrow Award, the DuPont-Columbia Award, and the George Foster Peabody Award.

","New York, NY","coloredLogo","logoAttachment","Hearst.png","thumbnail","thumbnailAttachment","Hearst_TV_Careers.png","hexCode","#2D75B9","headline","National multimedia company reaching 24 million households","https://production-rails-default.s3.amazonaws.com/uploads/company/logo_attachment/1072/Hearst.png","/companies/hearst-television","https://production-rails-default.s3.amazonaws.com/uploads/company/thumbnail_attachment/1072/Hearst_TV_Careers.png","hasJobSubmission","isSavedJob","similarJobs",[513,525,537,549,561],{"_429":428,"_433":514,"_452":453,"_444":515,"_243":516,"_440":517,"_427":428,"_111":518,"_431":194,"_432":194,"_454":453,"_442":443,"_425":519,"_455":520,"_430":118,"_477":521,"_460":522,"_479":518,"_480":443,"_482":523,"_484":485,"_486":524},["D",1769346000000],"CrossCountry Mortgage, LLC","Loan Servicing Specialist page is loaded## Loan Servicing Specialistremote type:

Remotelocations:

Remote USA:

LC10530 - 2160 Superior Avenue, Cleveland, OHtime type:

Full timeposted on:

Posted Todayjob requisition id:

JR02257CrossCountry Mortgage (CCM)is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.**A culture where you can grow!** CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down.CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.**Position Overview:**

The Loan Servicing Specialist (Call Center Representative) will provide professional and knowledgeable assistance to borrowers in a call center environment. Responsible for providing outstanding customer service experience for loan customers, third party requestors and internal CrossCountry Mortgage, LLC. staff. Act as the first point of contact for customer telephone calls and e-mails to ensure their satisfaction and loyalty by assisting in, and resolving, a wide variety of Loan Servicing inquiries. Perform all duties in accordance with company policies and procedures and all state and federal regulations.

**Job Responsibilities:*** Responsible for the new loan set up on the sub-servicing system.* Perform outbound calls and receive inbound calls from borrowers, providing customer service support to borrowers.* Pull all required documents for the new loans.* Follow up with appropriate departments to obtain missing documents.* Reconcile and monitor data accuracy on the MERS systems.* Work with insurance companies to reflect the proper mortgagee clause.* Monitor and collect first payments from mortgagors.* Respond to inquiries from mortgagors on their loan account.* Other duties as assigned.**Qualifications and Skills:*** Associate’s degree or equivalent in business related field or equivalent combination of education/experience, preferred.* Experience in banking or financial related field, preferred.* Knowledge of loan documentation, loan systems, operations and accounting.* Proficient with Microsoft Excel and Word.* Excellent attention to detail and organization skills.* Excellent communication and customer service skills.This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.**Pay Range:*** Hourly Rate: $18.00 - $22.00*The posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.*CrossCountry Mortgage, LLC offers **MORE** than a job, we offer a career. Apply now to begin your path to success!CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package:**California residents:** Please see CrossCountry’s

for information about how CrossCountry collects and uses personal information about California applicants.**CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual’s association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”).** **The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.****CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit** **.**\n#J-18808-Ljbffr\n","Loan Servicing Specialist page is loaded## Loan Servicing Specialistremote type:

Remotelocations:

Remote USA:

LC10530 - ...","Loan Servicing Specialist",["B","2281795754"],"Work at CrossCountry Mortgage, LLC","17 days ago","/jobs/2281795754-loan-servicing-specialist","/jobs?keyword=CrossCountry+Mortgage%2C+LLC","/jobs?keyword=Loan+Servicing+Specialist",{"_429":428,"_433":526,"_452":453,"_444":527,"_243":528,"_440":529,"_427":428,"_111":530,"_431":194,"_432":194,"_454":453,"_442":443,"_425":531,"_455":532,"_430":118,"_477":533,"_460":534,"_479":530,"_480":443,"_482":535,"_484":485,"_486":536},["D",1769533200000],"Mmbba","A leading mortgage company is seeking motivated individuals for a sales position in Cleveland, Ohio. No prior sales experience is necessary, as the role emphasizes building client relationships and obtaining mortgages. The company offers ongoing training and a supportive work environment, along with competitive pay at $20 per hour and comprehensive benefits. This is an excellent opportunity to grow in the mortgage industry while enjoying significant perks and a commitment to employee well-being.\n#J-18808-Ljbffr\n","A leading mortgage company is seeking motivated individuals for a sales position in Cleveland, Ohio. No prior sales experience is necessary, as the...","Client-Focused Mortgage Advisor",["B","2315213891"],"Work at Mmbba","15 days ago","/jobs/2315213891-client-focused-mortgage-advisor","/jobs?keyword=Mmbba","/jobs?keyword=Client-Focused+Mortgage+Advisor",{"_429":428,"_433":538,"_452":453,"_444":539,"_243":540,"_440":541,"_427":428,"_111":542,"_431":194,"_432":194,"_454":453,"_442":443,"_425":543,"_455":544,"_430":118,"_477":545,"_460":546,"_479":542,"_480":443,"_482":547,"_484":485,"_486":548},["D",1770836400000],"Fifth Third Bank","A well-established financial institution is looking for a Home Lending Specialist in Cleveland, Ohio. This role involves answering customer inquiries about mortgage loans, processing applications, and cross-selling additional bank products. Candidates should have a college degree preference, 1-2 years of related experience, and excellent interpersonal skills. The job offers a compensation package that includes base salary and performance-based incentives, along with extensive benefits to support employees' well-being.\n#J-18808-Ljbffr\n","A well-established financial institution is looking for a Home Lending Specialist in Cleveland, Ohio. This role involves answering customer inquiri...","Mortgage Loan Consultant",["B","2530528880"],"Work at Fifth Third Bank","8 hours ago","/jobs/2530528880-mortgage-loan-consultant","/jobs?keyword=Fifth+Third+Bank","/jobs?keyword=Mortgage+Loan+Consultant",{"_429":428,"_433":550,"_452":453,"_444":551,"_243":552,"_440":553,"_427":428,"_111":554,"_431":194,"_432":194,"_454":453,"_442":443,"_425":555,"_455":556,"_430":118,"_477":557,"_460":558,"_479":554,"_480":443,"_482":559,"_484":485,"_486":560},["D",1769450400000],"Third Federal","A financial services company in Cleveland is seeking an experienced loan administrator to join their Ohio City Branch. This full-time, onsite position focuses on building meaningful customer connections without high-pressure sales tactics. Candidates should have at least two years of experience in managing equity or mortgage loans, outstanding customer service skills, and a positive demeanor. Exceptional perks include competitive compensation, medical benefits, a 401k match, and opportunities for growth and education reimbursement.\n#J-18808-Ljbffr\n","A financial services company in Cleveland is seeking an experienced loan administrator to join their Ohio City Branch. This full-time, onsite posit...","Mortgage Loan Specialist — Client‑Focused & Growth‑Driven",["B","2298962172"],"Work at Third Federal","16 days ago","/jobs/2298962172-mortgage-loan-specialist-clientfocused-growthdriven","/jobs?keyword=Third+Federal","/jobs?keyword=Mortgage+Loan+Specialist+%E2%80%94+Client%E2%80%91Focused+%26+Growth%E2%80%91Driven",{"_429":428,"_433":562,"_452":453,"_444":563,"_243":564,"_440":565,"_427":428,"_111":566,"_431":194,"_432":194,"_454":453,"_442":443,"_425":567,"_455":568,"_430":118,"_477":569,"_460":570,"_479":566,"_480":443,"_482":571,"_484":485,"_486":572},["D",1770300000000],"Blracademy","An educational organization is seeking a qualified Intervention Specialist in Cleveland, Ohio. The role involves supporting academic and behavioral goals for students, especially those with an IEP. Responsibilities include collaborating with teachers, conducting assessments, and implementing behavior plans. The position offers a competitive salary range of $44,500-$55,000, along with paid time off and career advancement opportunities. Ideal candidates will have a strong commitment to student learning and inclusive education.\n#J-18808-Ljbffr\n","An educational organization is seeking a qualified Intervention Specialist in Cleveland, Ohio. The role involves supporting academic and behavioral...","Impactful Intervention Specialist (IEP & Inclusion)",["B","2446066817"],"Work at Blracademy","6 days ago","/jobs/2446066817-impactful-intervention-specialist-iep-inclusion","/jobs?keyword=Blracademy","/jobs?keyword=Impactful+Intervention+Specialist+%28IEP+%26+Inclusion%29","actionData","errors"]