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Auto Parts Counter Professional

The Parts Authority, Tucson, Arizona, United States, 85718

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Overview

About Us:

Join the leading force in the automotive industry! Parts Authority is a national distributor of automotive replacement parts, tools, equipment, and transmissions. Headquartered in Long Island, New York, we have over 300 locations serving customers nationwide. What Sets Us Apart:

Our team of professionally trained counter people helps customers find the right parts and brands. We partner with over 400 suppliers including AC Delco, Motorcraft, Denso, Bosch, KYB, Monroe, Gates, Dorman, and Exide to ensure top-quality parts for our customers. Your Role: Auto Parts Counter Professional

You will report to the Store Manager and be at the heart of inside sales, building and maintaining relationships with customers, delivering excellent service and support, and closing sales to meet targets.

Responsibilities

Customer Engagement: Build and maintain productive, long-lasting relationships with existing customers.

Sales Excellence: Close sales to achieve goals and drive growth.

Professional Interaction: Interact with customers in a courteous and professional manner.

Customer Familiarity: Get to know customers and understand their needs.

Problem Solving: Locate hard-to-find parts and negotiate with vendors for the best deals.

Accurate Quoting: Provide precise quotes and follow up to ensure orders are placed.

Sales Tracking: Track lost sales and promote company specials.

Collaboration: Assist colleagues and foster new sales opportunities.

Order Fulfillment: Fulfill customer orders from installers, fleets, municipalities, and car dealerships.

Additional Duties: Perform other duties as assigned; maintain and promote workplace safety; secure and transfer cash or other assets as needed.

Qualifications

Experience: Minimum 3 years in counter sales in a competitive market; preference for wholesale auto parts sales in the aftermarket industry.

Phone Skills: Exceptional phone skills with a positive, enthusiastic, and attentive tone.

Customer Base: Existing customer base is a plus.

Communication: Excellent negotiation, interpersonal, and written/verbal communication skills.

Customer Service: Passion for exceptional customer service and achieving sales goals.

Relationships: Ability to build and maintain lasting business relationships.

Automotive Knowledge: General automotive knowledge preferred.

Results-Oriented: Focused on results, a producer and closer, committed to growth.

Tech-Savvy: Experience with POS systems and proficiency in MS Office (Word, Excel).

Time Management: Strong organizational and time management skills.

Multilingual: Spanish and/or Chinese (Mandarin or Cantonese) is a plus.

Independent Worker: Ability to work independently to accomplish objectives.

Dynamic Personality: Outgoing, assertive, proactive, positive, with a can-do attitude and tenacity.

Benefits

Comprehensive Coverage: Medical, Pharmacy, Dental, and Vision.

Insurance Options: Basic Life and AD&D, Short and Long Term Disability.

Flexible Accounts: FSA, Commuter, HSA, and Health Reimbursement.

Additional Benefits: Accident, Critical Illness, Hospital Indemnity, ID Theft, Legal Plan, Pet Insurance.

Employee Support: EAP, Paid Holidays, Sick Leave, Vacation.

Financial Security: Profit Sharing/401(k).

Discounts: Employee discounts on merchandise.

Equal Opportunity We consider applicants for all positions without regard to race, color, creed, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, citizenship status, or any other legally protected status. We are an Equal Opportunity Employer. We will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. Reasonable accommodations will be made for qualified applicants with disabilities unless they cause undue hardship.

Ready to Ignite Your Career?

Join Parts Authority today and be part of a thriving, dynamic team dedicated to excellence in the automotive industry. Apply now and let’s drive success together!

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