Admissions Representative
NAFSA: Association of International Educators, Virginia, Minnesota, United States, 55792
Job Summary
The Admissions Representative is responsible for providing customer service and information to prospective students who are interested in pursuing career education and training. This position conducts outbound telephone calls to individuals who have inquired about campus programs of study, meets with prospective students, answers questions, hosts campus tours, conducts interviews, facilitates enrollments, and participates in new-student orientation. The Admissions Representative will routinely communicate with students throughout their educational experience.
Key Responsibilities
Conduct outbound and inbound telephone calls, text, and e-mails; respond timely to all inquiries
Share information with prospective students within the framework of Ancora Education’s Code of Conduct, state and federal accreditation guidelines
Schedule campus visits for prospective students, conduct campus tours, and facilitate registrations
Follow-up with new students, ensuring their positive transition to being an active student
Contribute to team initiatives and outcomes by Ancora Education’s demonstrated success in collaborating with diverse groups of employees and customers
Strong presentation skills
Ability to deliver consistent levels of energy and enthusiasm
Thrives in an observation/coaching style environment
Pro-active problem-solving skills
Ability to handle frequent interruptions and work independently
Competent in priority setting
Ability to foster creativity
Strong computer software skills, including Microsoft Word and Excel, in addition to industry related software applications
Experience and Education Required
Associate’s degree in a related area from an academic institution accredited by a regional or national accrediting agency recognized by the U.S. Department of Education
A track record of being successful in a high-volume customer service setting
Experience with CampusVue and/or Velocify software
Experience and Education Preferred
High School diploma or equivalent
2 years’ experience in sales and/or customer service
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Prolonged periods of sitting at a desk and working on a computer.
Work Environment Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is usually not exposed to weather conditions. The noise level in the work environment is usually moderate.
Note This is not necessarily an exhaustive list of all responsibilities, skills, duties, or requirements associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or require that other or different tasks be performed when circumstances change.
I have read and understand the above job description. I further understand that this is not an all-inclusive list and does not constitute a contract. My employment remains at will as with all employees of Ancora Education.
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Key Responsibilities
Conduct outbound and inbound telephone calls, text, and e-mails; respond timely to all inquiries
Share information with prospective students within the framework of Ancora Education’s Code of Conduct, state and federal accreditation guidelines
Schedule campus visits for prospective students, conduct campus tours, and facilitate registrations
Follow-up with new students, ensuring their positive transition to being an active student
Contribute to team initiatives and outcomes by Ancora Education’s demonstrated success in collaborating with diverse groups of employees and customers
Strong presentation skills
Ability to deliver consistent levels of energy and enthusiasm
Thrives in an observation/coaching style environment
Pro-active problem-solving skills
Ability to handle frequent interruptions and work independently
Competent in priority setting
Ability to foster creativity
Strong computer software skills, including Microsoft Word and Excel, in addition to industry related software applications
Experience and Education Required
Associate’s degree in a related area from an academic institution accredited by a regional or national accrediting agency recognized by the U.S. Department of Education
A track record of being successful in a high-volume customer service setting
Experience with CampusVue and/or Velocify software
Experience and Education Preferred
High School diploma or equivalent
2 years’ experience in sales and/or customer service
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Prolonged periods of sitting at a desk and working on a computer.
Work Environment Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is usually not exposed to weather conditions. The noise level in the work environment is usually moderate.
Note This is not necessarily an exhaustive list of all responsibilities, skills, duties, or requirements associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or require that other or different tasks be performed when circumstances change.
I have read and understand the above job description. I further understand that this is not an all-inclusive list and does not constitute a contract. My employment remains at will as with all employees of Ancora Education.
Share this job
Apply on website
#J-18808-Ljbffr