Onsite Service Desk Analyst - Cincinnati IT Support

A staffing and IT solutions firm is seeking a Level 1 Service Desk Analyst located onsite in Cincinnati, OH. Responsibilities include responding to customer queries via phone, email, or chat, documenting tickets in a timely manner, and providing solutions to technical issues. Suitable candidates will have at least one year of experience in a call center or help desk and strong communication skills. The position requires a proactive, customer-focused approach in a fast-paced team environment. #J-18808-Ljbffr