Retention Agent - Customer Facing
RG&T Solutions, San Tan Valley, Arizona, United States, 85143
Overview
We are seeking a motivated Retention Agent - Customer Facing to join our team in San Tan Valley, AZ. Responsibilities
Engage with customers to address concerns, resolve issues, and enhance satisfaction Identify opportunities to retain customers and reduce churn Provide personalized solutions and product recommendations Document interactions and follow up to ensure customer needs are met Collaborate with team members to improve retention strategies Skills Needed
Excellent communication and interpersonal skills Problem-solving abilities and a customer-focused mindset Ability to handle challenging situations professionally Strong organizational skills and attention to detail Benefits
Competitive salary and performance-based incentives Health, dental, and vision insurance Paid time off and holidays Opportunities for growth and development
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We are seeking a motivated Retention Agent - Customer Facing to join our team in San Tan Valley, AZ. Responsibilities
Engage with customers to address concerns, resolve issues, and enhance satisfaction Identify opportunities to retain customers and reduce churn Provide personalized solutions and product recommendations Document interactions and follow up to ensure customer needs are met Collaborate with team members to improve retention strategies Skills Needed
Excellent communication and interpersonal skills Problem-solving abilities and a customer-focused mindset Ability to handle challenging situations professionally Strong organizational skills and attention to detail Benefits
Competitive salary and performance-based incentives Health, dental, and vision insurance Paid time off and holidays Opportunities for growth and development
#J-18808-Ljbffr