Customer Service Representative - Pocahontas
Ozark Guidance, Pocahontas, Iowa, United States, 50574
Overview
Arisa Health is seeking a Customer Service Representative in our Pocahontas location.
A high school diploma or equivalent is required. Two years of experience in a related field is required. The position will be scheduling appointments on behalf of therapists, running reports in internet sites as well as Microsoft Excel, and providing information directly to current and potential clients of Arisa Health. As part of the Arisa Health service delivery system, the scheduler will provide an interactive, welcoming response to all inquiries for service by engaging clients in a supportive, non-judgmental way. Responsibilities
Accurate and complete data collection to prepare and maintain client records Accurate maintenance of fee agreements Updating eligibility and ensuring that needed pre-certifications and authorizations are in place Schedule appointments for therapists Run reports in internet sites and Microsoft Excel Provide information directly to current and potential clients Engage clients in a supportive, non-judgmental way Work Hours
Full time, Mon-Fri, 8a-5p Qualifications
High school diploma or equivalent required Two years of experience in a related field required Equal Opportunity
Arisa Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, sexual orientation, gender identity, gender expression, status as a protected veteran, among other things, or status as a qualified individual with disability. About Us
Arisa Health aspires to lead with exceptional care that nurtures health and well-being for all by promoting an environment that is welcoming, equitable, inclusive, and diverse. We desire a workforce that represents the communities we serve. As such, we aim to make a difference by building a trustworthy culture that advances opportunities for growth while also encouraging excellence, innovation, and collaboration. At Arisa Health, we endeavor to work and live with passion as we strive to transform communities’ one life at a time.
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Arisa Health is seeking a Customer Service Representative in our Pocahontas location.
A high school diploma or equivalent is required. Two years of experience in a related field is required. The position will be scheduling appointments on behalf of therapists, running reports in internet sites as well as Microsoft Excel, and providing information directly to current and potential clients of Arisa Health. As part of the Arisa Health service delivery system, the scheduler will provide an interactive, welcoming response to all inquiries for service by engaging clients in a supportive, non-judgmental way. Responsibilities
Accurate and complete data collection to prepare and maintain client records Accurate maintenance of fee agreements Updating eligibility and ensuring that needed pre-certifications and authorizations are in place Schedule appointments for therapists Run reports in internet sites and Microsoft Excel Provide information directly to current and potential clients Engage clients in a supportive, non-judgmental way Work Hours
Full time, Mon-Fri, 8a-5p Qualifications
High school diploma or equivalent required Two years of experience in a related field required Equal Opportunity
Arisa Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, sexual orientation, gender identity, gender expression, status as a protected veteran, among other things, or status as a qualified individual with disability. About Us
Arisa Health aspires to lead with exceptional care that nurtures health and well-being for all by promoting an environment that is welcoming, equitable, inclusive, and diverse. We desire a workforce that represents the communities we serve. As such, we aim to make a difference by building a trustworthy culture that advances opportunities for growth while also encouraging excellence, innovation, and collaboration. At Arisa Health, we endeavor to work and live with passion as we strive to transform communities’ one life at a time.
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