Overview
Job Title:
Customer Service Representative Job Location:
Tewksbury, MA Pay Rate:
$22.37/hr [Weekly Pay] Shift Timings:
08:00 AM to 05:00 PM [Monday to Friday] Contract Duration:
06 Months [Temp-To-Hire] Start Date:
Immediate Job Description: The Customer Service Representative will be responsible for general customer service support primarily focused on providing part and pump price quotes, processing part and pump orders and assisting with warranty claim and invoice billing issues. Responsibilities
Perform Customer Service Support functions as the first point of contact with the customer. Adhere to customer service procedures and work instructions. Maintain quote log and production order log tracking database. Utilize the order entry system. Provide part, pump, motor quotes to customers as required. Assist with warranty claim processing. Assist with credit memo/no charge requirements. Preparing the customer communication folder. Assist sales teams with customer support activities.
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Job Title:
Customer Service Representative Job Location:
Tewksbury, MA Pay Rate:
$22.37/hr [Weekly Pay] Shift Timings:
08:00 AM to 05:00 PM [Monday to Friday] Contract Duration:
06 Months [Temp-To-Hire] Start Date:
Immediate Job Description: The Customer Service Representative will be responsible for general customer service support primarily focused on providing part and pump price quotes, processing part and pump orders and assisting with warranty claim and invoice billing issues. Responsibilities
Perform Customer Service Support functions as the first point of contact with the customer. Adhere to customer service procedures and work instructions. Maintain quote log and production order log tracking database. Utilize the order entry system. Provide part, pump, motor quotes to customers as required. Assist with warranty claim processing. Assist with credit memo/no charge requirements. Preparing the customer communication folder. Assist sales teams with customer support activities.
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