Overview
Customer Service Representative located in Phoenix, AZ. The role involves performing complex customer service duties including handling/inbound and outbound telephone and web-based interactions as well as written correspondence and documentation with little to no supervision. This position supports St. Joseph's Hospital Medical Center and requires the full understanding and active participation in fulfilling the Mission of Dignity Health. Responsibilities
Handle/inbound and outbound telephone and web-based interactions, as well as written correspondence and documentation. Provide customer service duties with little to no supervision. Qualifications
Minimum: HS Diploma/GED and three years related experience. Preferred: College-level business courses helpful; working knowledge of coding, billing, and accounting as it relates to the position. Where You\'ll Work
St. Joseph's Hospital and Medical Center is a 571-bed, not-for-profit hospital located in the heart of Phoenix, Arizona. Founded in 1895 by the Sisters of Mercy, St. Joseph's offers a wide range of health and support services and is part of a network of affiliated institutes. The hospital is a nationally recognized center for quality care and education and includes affiliations with Barrow Neurological Institute, Norton Thoracic Institute, Cancer Center at St. Joseph\'s, Ivy Brain Tumor Center, and St. Joseph\'s Level I Trauma Center. The hospital emphasizes its mission and serves patients from across the region and the world. St. Joseph’s is consistently named an outstanding place to work and is part of the broader community initiatives. It is a tobacco-free campus. Pay Range
$19.01 - $24.24 per hour
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Customer Service Representative located in Phoenix, AZ. The role involves performing complex customer service duties including handling/inbound and outbound telephone and web-based interactions as well as written correspondence and documentation with little to no supervision. This position supports St. Joseph's Hospital Medical Center and requires the full understanding and active participation in fulfilling the Mission of Dignity Health. Responsibilities
Handle/inbound and outbound telephone and web-based interactions, as well as written correspondence and documentation. Provide customer service duties with little to no supervision. Qualifications
Minimum: HS Diploma/GED and three years related experience. Preferred: College-level business courses helpful; working knowledge of coding, billing, and accounting as it relates to the position. Where You\'ll Work
St. Joseph's Hospital and Medical Center is a 571-bed, not-for-profit hospital located in the heart of Phoenix, Arizona. Founded in 1895 by the Sisters of Mercy, St. Joseph's offers a wide range of health and support services and is part of a network of affiliated institutes. The hospital is a nationally recognized center for quality care and education and includes affiliations with Barrow Neurological Institute, Norton Thoracic Institute, Cancer Center at St. Joseph\'s, Ivy Brain Tumor Center, and St. Joseph\'s Level I Trauma Center. The hospital emphasizes its mission and serves patients from across the region and the world. St. Joseph’s is consistently named an outstanding place to work and is part of the broader community initiatives. It is a tobacco-free campus. Pay Range
$19.01 - $24.24 per hour
#J-18808-Ljbffr