A prominent real estate company is hiring a Property Administrator to join their Chicago office. This in-person role offers a salary range of $60,000–$65,000 and is ideal for someone passionate about delivering a high-touch customer experience while supporting the day-to-day operations of a busy property. The Property Administrator will be instrumental in ensuring seamless office operations, fostering strong tenant relationships, and driving service excellence across the property. This position also includes a comprehensive benefits package, including health insurance and a 401(k) plan.
Responsibilities
Serve as the on-site ambassador, creating a welcoming and professional experience for tenants and visitors
Oversee daily customer service operations, responding promptly to inquiries, requests, and issues
Support the Property Management Office to ensure smooth day-to-day operations, including tenant onboarding
Promote and enhance building amenities and initiatives to elevate the tenant experience
Manage invoicing, rent statements, and billing inquiries with accuracy and attention to budget alignment
Assist with monthly and annual financial processes, including accruals and budgeting support
Keep tenant-facing systems and communications up to date and accessible
Collaborate closely with the property management team on projects and operational priorities
Qualifications
1–3 years of experience in customer service, hospitality, or commercial real estate environments
Highly organized with exceptional attention to detail
Proficient in Microsoft Office or similar software
Strong verbal and written communication skills
Thrives in a fast-paced, service-oriented environment
Excellent interpersonal skills with a customer-first approach
Professional, reliable team player with emerging leadership skills and a growth mindset
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Responsibilities
Serve as the on-site ambassador, creating a welcoming and professional experience for tenants and visitors
Oversee daily customer service operations, responding promptly to inquiries, requests, and issues
Support the Property Management Office to ensure smooth day-to-day operations, including tenant onboarding
Promote and enhance building amenities and initiatives to elevate the tenant experience
Manage invoicing, rent statements, and billing inquiries with accuracy and attention to budget alignment
Assist with monthly and annual financial processes, including accruals and budgeting support
Keep tenant-facing systems and communications up to date and accessible
Collaborate closely with the property management team on projects and operational priorities
Qualifications
1–3 years of experience in customer service, hospitality, or commercial real estate environments
Highly organized with exceptional attention to detail
Proficient in Microsoft Office or similar software
Strong verbal and written communication skills
Thrives in a fast-paced, service-oriented environment
Excellent interpersonal skills with a customer-first approach
Professional, reliable team player with emerging leadership skills and a growth mindset
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