Overview
Location:
Baton Rouge, LA Are you a people-first professional who loves building relationships, solving problems, and driving results? We’re looking for a motivated
Account Assistant
to join our team and serve as the key connection point between our clients and our company. In this role, you’ll manage ongoing accounts, support customer needs, identify opportunities for growth, and ensure every client receives outstanding service from start to finish. This is a great opportunity for someone who is organized, energetic, and excited about contributing to a fast-paced environment where no two days are the same.
What You’ll Do
Serve as the primary point of contact for a portfolio of clients or customers
Build strong, trusting relationships through consistent communication and follow-up
Understand client needs, challenges, and goals to provide tailored recommendations
Manage account activity including renewals, updates, product education, and service requests
Conduct outbound outreach to check in on accounts, gather feedback, and ensure satisfaction
Track performance metrics, service issues, and growth opportunities in the CRM
Support new client onboarding by ensuring smooth transitions and clear expectations
Collaborate with internal teams (sales, operations, support) to resolve issues quickly
Present product updates, promotions, or new service options to existing clients
Identify upsell and cross-sell opportunities that align with customer needs
Prepare reports, meeting notes, and account summaries for leadership
Maintain a high level of professionalism and responsiveness at all times
Who You Are
Strong communicator who enjoys working directly with clients
Organized, reliable, and comfortable juggling multiple accounts at once
Problem-solver with a customer-first mindset
Confident presenting products, services, and solutions to clients
Tech-savvy with the ability to learn new tools quickly
Motivated by hitting targets and helping clients succeed
A team player with a positive attitude and strong follow-through
Preferred But Not Required
1–3 years in account management, sales, customer success, or customer service
Experience with CRM platforms (HubSpot, Salesforce, Zoho, etc.)
Background in marketing, SaaS, events, or retail sales
What We Offer
Competitive pay structure
Clear growth path into Senior Account Representative or Account Manager roles
Hands-on training, mentorship, and ongoing professional development
Supportive, collaborative team culture
Opportunities to take ownership and make an impact
Why You’ll Love This Role
You get to build relationships, solve problems, and genuinely help people
You’ll work in a role that blends customer experience with strategic growth
Every day brings new conversations, challenges, and rewards
Your contributions directly influence client satisfaction and company success
Skills:
sales, communication, customer service, customer, customer experience
#J-18808-Ljbffr
Location:
Baton Rouge, LA Are you a people-first professional who loves building relationships, solving problems, and driving results? We’re looking for a motivated
Account Assistant
to join our team and serve as the key connection point between our clients and our company. In this role, you’ll manage ongoing accounts, support customer needs, identify opportunities for growth, and ensure every client receives outstanding service from start to finish. This is a great opportunity for someone who is organized, energetic, and excited about contributing to a fast-paced environment where no two days are the same.
What You’ll Do
Serve as the primary point of contact for a portfolio of clients or customers
Build strong, trusting relationships through consistent communication and follow-up
Understand client needs, challenges, and goals to provide tailored recommendations
Manage account activity including renewals, updates, product education, and service requests
Conduct outbound outreach to check in on accounts, gather feedback, and ensure satisfaction
Track performance metrics, service issues, and growth opportunities in the CRM
Support new client onboarding by ensuring smooth transitions and clear expectations
Collaborate with internal teams (sales, operations, support) to resolve issues quickly
Present product updates, promotions, or new service options to existing clients
Identify upsell and cross-sell opportunities that align with customer needs
Prepare reports, meeting notes, and account summaries for leadership
Maintain a high level of professionalism and responsiveness at all times
Who You Are
Strong communicator who enjoys working directly with clients
Organized, reliable, and comfortable juggling multiple accounts at once
Problem-solver with a customer-first mindset
Confident presenting products, services, and solutions to clients
Tech-savvy with the ability to learn new tools quickly
Motivated by hitting targets and helping clients succeed
A team player with a positive attitude and strong follow-through
Preferred But Not Required
1–3 years in account management, sales, customer success, or customer service
Experience with CRM platforms (HubSpot, Salesforce, Zoho, etc.)
Background in marketing, SaaS, events, or retail sales
What We Offer
Competitive pay structure
Clear growth path into Senior Account Representative or Account Manager roles
Hands-on training, mentorship, and ongoing professional development
Supportive, collaborative team culture
Opportunities to take ownership and make an impact
Why You’ll Love This Role
You get to build relationships, solve problems, and genuinely help people
You’ll work in a role that blends customer experience with strategic growth
Every day brings new conversations, challenges, and rewards
Your contributions directly influence client satisfaction and company success
Skills:
sales, communication, customer service, customer, customer experience
#J-18808-Ljbffr