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Parts Specialist

Alta Equipment Company, Scarborough, Maine, us, 04074

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Overview Come work for the largest equipment dealer in North America. If you are a hardworking individual that thrives in a fast-paced environment and looking to take your career to the next level, join our award-winning team.

We provide our employees with tools and resources to be successful, including Training, Tuition assistance, Employee stock purchase plan, Outstanding benefits package, 401(k) with match, Competitive wages, Paid time off, 10 paid holidays, and a Work schedule: M-F, day shift.

Responsibilities

Our Construction Equipment Group is seeking a full-time Parts Specialist for our Scarborough, ME branch. Primary responsibilities include, but are not limited to:

Identify customer needs and present products effectively to close sales

Handle inbound parts inquiries from customers and service departments

Understand product features, benefits, and specifications to answer customer questions accurately

Research and enter orders through authorized vendor portals

Assist customers and/or technicians with locating and providing the correct part(s)

Ensure all paperwork related to deliveries is complete and correct

Establish new customer accounts, developing strong and productive customer relationships

Direct ship parts to customer or coordinate parts pickup

Research and advise technicians on parts and other status

Check order accuracy before each delivery

Maintain department order and cleanliness

Assist in physical inventory counts

Incorporate Alta's Guiding Principles into daily activities

Performs other duties as assigned

Meet and exceed strategic goals for the department

Consistent, regular, and reliable attendance including being ready for work at the designated start time

Qualifications

A minimum of one year experience in a similar sales position in heavy machinery, truck, or diesel engine industry selling parts or related products

Will consider equivalent work experience in lieu of educational qualifications

High school diploma/college diploma

High level of accuracy

Professional and courteous interface with customers

Ability to cross-sell / up-sell products and services

Computer programs: Epicor/Silk systems, shipping software such as UPS Worldwide and FedEx, proficiency with Microsoft Office (Excel, Word)

Excellent oral and written communication skills, with emphasis on phone and in-person interactions

Ability to perform multiple tasks while maintaining a sense of urgency

Excellent problem solving and organizational skills; ability to think creatively

Detail oriented and thorough

Able to work in a team environment

Physical Demands/Work Environment

Physical/Sensory Functions: Regular use of hands; ability to stand, walk, sit, reach with hands and arms, talk/hear; occasional climbing or balancing, stooping, kneeling, crouching, or crawling

Vision: Ability to see close and distant objects, depth perception, focus adjustment, and color

Lift/Move: Regularly lift to 10 pounds; frequently 11–25 pounds; occasionally 26–100+ pounds

Work Environment: Occasionally near moving mechanical parts and outdoor weather conditions

May involve sitting for extended periods and high customer volume

About Alta Culture is Job #1. Alta Equipment Group lives by Guiding Principles: Invest in the Best, Passion for Excellence, Customers for Life, Mutual Respect and One Team. Alta is an innovator of solutions, delivering diverse products and unrivaled support centered on building lasting customer relationships.

If you have a passion for excellence and are ready to make a difference, we want to hear from you. Alta Equipment Group believes in mutual respect and diversity and is a Top Work Place USA. It’s the Alta way.

To apply, click the link and begin the journey of a lifetime. Alta Equipment Group is an equal opportunity employer. We do not discriminate on age, race, religion, color, sex, national origin, ancestry, citizenship, height, weight, marital status, familial status, disability, genetic information, military status, veteran status, or other protected classifications. If you believe the Company has violated its equal employment opportunity policy, please contact recruiting@altg.com.

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