Remote CCaaS Architect (Genesys CX & PureConnect)

A leading national security company is seeking an experienced CCaaS Architect to understand business requirements and lead a team on CCaaS transitions. This fully remote position requires extensive experience with Genesys Cloud CX and PureConnect solutions. Candidates must be US Citizens and able to obtain a Public Trust clearance. The role emphasizes leadership, communication, and incident resolution, with a target salary range of $104,000 - $166,000 based on experience. #J-18808-Ljbffr