Overview
Mountain View, California, United States Location : Mountain View, CA Job Type : Full-time Compensation : $23 - $26/hr + Commission Opportunities (This is what you can expect to be paid in this role. The range considers factors such as years of relative experience, cost of living/geographical area and clinic volume.) Mountain View Compensation Package : Based on the above, an incoming Senior Sales Associate can expect to be brought in starting at
$24/hr base
with the opportunity to grow from there. Schedule/Availability : Must be available and able to work weekends (Sat and Sun) regularly. Must have full availability to work and be scheduled for full-time. Must be available to work during Clinic Operating Hours (as posted on website, subject to change). You must be able to commit to a schedule made 60 days in advance. Ability to commute / cover other clinics : Reliable commute to home clinic location and periodic travel to other clinics to provide coverage as needed. About This Role The Senior Sales Associate (SSA) supports the day-to-day operations of the clinic by leading through example on the sales floor and ensuring a high-quality client experience. This role acts as an experienced peer leader—helping drive sales performance, providing informal guidance to team members, and ensuring operational tasks are completed accurately and efficiently. The SSA supports smooth shift execution and operational excellence but does not have final authority for hiring, scheduling, or policy decisions. Reports To : Clinic Manager
Essential Functions
Lead by example in achieving daily sales and conversion goals. Deliver exceptional client service by educating clients on products, memberships, and treatments. Support clinic-wide retention and loyalty programs through relationship building and consistent follow-up. Reinforce Skin Laundry’s service standards and brand values during every client interaction. Operational Execution
Support opening and closing procedures, including register reconciliation, invoice closeout, and clinic readiness. Maintain accurate inventory levels by assisting with restocking, receiving shipments, and product counts. Ensure cleanliness, organization, and merchandising standards are consistently met. Execute operational checklists and compliance tasks as directed by the ACM or CM. Provide on-the-floor coaching and real-time feedback to Sales Associates. Support onboarding and training of new team members under ACM/CM guidance. Act as a point of contact for questions or issues during assigned shifts and escalate to leadership as appropriate. Foster a supportive, inclusive environment that encourages collaboration and growth. Compliance & Safety
Follow and reinforce all operational policies and loss prevention procedures. Report any safety, compliance, or operational concerns promptly. Maintain professional conduct consistent with Skin Laundry’s standards of integrity and respect. Marginal Functions
Participate in regional meetings, trainings, or team events as assigned. Assist with in-clinic activations, promotional events, or marketing initiatives. Provide occasional coverage for peer shifts to ensure continuous operations. Required Knowledge, Skills & Abilities
Technical & Operational
Intermediate knowledge of retail operations, POS systems, and cash handling. Familiarity with scheduling and sales software. Strong product knowledge and passion for skincare and client education. Interpersonal & Leadership
Advanced interpersonal skills with the ability to coach peers and foster teamwork. Strong communication and problem-solving abilities. Reliable, proactive, and accountable in daily execution. Experience & Education
Minimum 1–2 years of retail, hospitality, or service experience required. Leadership or keyholder experience preferred. You must be at least 18 years of age to apply Travel
as an opportunity: Travel is not a requirement for this role but may occasionally involve providing support to neighboring stores during peak times or special events. Flexibility
as a Strength: This role requires flexibility in working hours, including evenings, weekends, and holidays, to meet the demands of high-volume clinic environments. In-Person
Connections: The Senior Sales Associate role is an on-site role, requiring a strong presence during assigned shifts to lead operations, engage with clients, and support team success. Employee Benefits & Perks
Skin Laundry Complimentary Employee Treatment & Product Discount Program Vacation leave, sick leave, and 10 paid holidays Health insurance - Medical, Dental, and Vision 401k Flexible Spending Accounts (FSA) Voluntary Life insurance for employee, spouse, and child(ren) EAP Voluntary AD&D Voluntary Commuter Benefits Voluntary Legal Benefits Voluntary Group Accident insurance Voluntary Critical Illness insurance Voluntary Hospital Indemnity insurance ADP LifeMart - discounted products and experiences Diversity & Inclusion We are committed to creating a diverse and inclusive environment and strongly encourage you to apply. This job description is not designed to cover all activities, duties, or responsibilities that may be required of the employee. Duties may change or be added at any time, with or without notice.
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Mountain View, California, United States Location : Mountain View, CA Job Type : Full-time Compensation : $23 - $26/hr + Commission Opportunities (This is what you can expect to be paid in this role. The range considers factors such as years of relative experience, cost of living/geographical area and clinic volume.) Mountain View Compensation Package : Based on the above, an incoming Senior Sales Associate can expect to be brought in starting at
$24/hr base
with the opportunity to grow from there. Schedule/Availability : Must be available and able to work weekends (Sat and Sun) regularly. Must have full availability to work and be scheduled for full-time. Must be available to work during Clinic Operating Hours (as posted on website, subject to change). You must be able to commit to a schedule made 60 days in advance. Ability to commute / cover other clinics : Reliable commute to home clinic location and periodic travel to other clinics to provide coverage as needed. About This Role The Senior Sales Associate (SSA) supports the day-to-day operations of the clinic by leading through example on the sales floor and ensuring a high-quality client experience. This role acts as an experienced peer leader—helping drive sales performance, providing informal guidance to team members, and ensuring operational tasks are completed accurately and efficiently. The SSA supports smooth shift execution and operational excellence but does not have final authority for hiring, scheduling, or policy decisions. Reports To : Clinic Manager
Essential Functions
Lead by example in achieving daily sales and conversion goals. Deliver exceptional client service by educating clients on products, memberships, and treatments. Support clinic-wide retention and loyalty programs through relationship building and consistent follow-up. Reinforce Skin Laundry’s service standards and brand values during every client interaction. Operational Execution
Support opening and closing procedures, including register reconciliation, invoice closeout, and clinic readiness. Maintain accurate inventory levels by assisting with restocking, receiving shipments, and product counts. Ensure cleanliness, organization, and merchandising standards are consistently met. Execute operational checklists and compliance tasks as directed by the ACM or CM. Provide on-the-floor coaching and real-time feedback to Sales Associates. Support onboarding and training of new team members under ACM/CM guidance. Act as a point of contact for questions or issues during assigned shifts and escalate to leadership as appropriate. Foster a supportive, inclusive environment that encourages collaboration and growth. Compliance & Safety
Follow and reinforce all operational policies and loss prevention procedures. Report any safety, compliance, or operational concerns promptly. Maintain professional conduct consistent with Skin Laundry’s standards of integrity and respect. Marginal Functions
Participate in regional meetings, trainings, or team events as assigned. Assist with in-clinic activations, promotional events, or marketing initiatives. Provide occasional coverage for peer shifts to ensure continuous operations. Required Knowledge, Skills & Abilities
Technical & Operational
Intermediate knowledge of retail operations, POS systems, and cash handling. Familiarity with scheduling and sales software. Strong product knowledge and passion for skincare and client education. Interpersonal & Leadership
Advanced interpersonal skills with the ability to coach peers and foster teamwork. Strong communication and problem-solving abilities. Reliable, proactive, and accountable in daily execution. Experience & Education
Minimum 1–2 years of retail, hospitality, or service experience required. Leadership or keyholder experience preferred. You must be at least 18 years of age to apply Travel
as an opportunity: Travel is not a requirement for this role but may occasionally involve providing support to neighboring stores during peak times or special events. Flexibility
as a Strength: This role requires flexibility in working hours, including evenings, weekends, and holidays, to meet the demands of high-volume clinic environments. In-Person
Connections: The Senior Sales Associate role is an on-site role, requiring a strong presence during assigned shifts to lead operations, engage with clients, and support team success. Employee Benefits & Perks
Skin Laundry Complimentary Employee Treatment & Product Discount Program Vacation leave, sick leave, and 10 paid holidays Health insurance - Medical, Dental, and Vision 401k Flexible Spending Accounts (FSA) Voluntary Life insurance for employee, spouse, and child(ren) EAP Voluntary AD&D Voluntary Commuter Benefits Voluntary Legal Benefits Voluntary Group Accident insurance Voluntary Critical Illness insurance Voluntary Hospital Indemnity insurance ADP LifeMart - discounted products and experiences Diversity & Inclusion We are committed to creating a diverse and inclusive environment and strongly encourage you to apply. This job description is not designed to cover all activities, duties, or responsibilities that may be required of the employee. Duties may change or be added at any time, with or without notice.
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