Overview
POSITION SUMMARY: The Sales Supervisor assists the Sales Manager or General Manager with planning, organizing, directing and coordinating the activities of the sales function for an assigned division or business unit to maximize sales volume, driving targeted profitable growth and professionally developing the sales staff. The Sales Supervisor may manage assigned accounts and perform such functions as prospecting new clients and retaining existing customers.
Responsibilities
Provide sales coaching and training on an individual basis and through regular team meetings to improve sales results and drive targeted profitable growth. Activities may include ride-alongs with sales personnel to provide training and coaching, as well as attending customer meetings.
Provide assistance to field sales leadership in the implementation and execution of business strategies and marketing plans.
Supervise a staff of sales professionals and participate in hiring, training, coaching and performance management.
Supervise sales personnel in the effective implementation of the Company’s pricing initiatives; partner with leadership to ensure that budgeted pricing metrics are being achieved.
Assist, as necessary, with new customer solicitation, bid preparation and customer retention strategies.
Meet regularly with sales personnel and management to review sales activity funnel (CRM tool), customer retention and relationship activities, review sales performance compared to goal, production and training needs.
Ensure the sales professionals’ effective use of the Company’s Contact Relationship Management tool to develop robust information profiles on prospective customers and facilitate acquisition of new customers.
Maintain accountability for sales goal achievement, including but not limited to respective key metrics and/or budget achievement.
Proactively contact assigned accounts to identify customer needs, changing requirements or potential issues and resolve accordingly.
Maintain an awareness of market behavior and competitive trends in designated market to anticipate changing customer needs; proactively manage customer base.
Maintain a thorough knowledge of the Company’s available services, lines of business, pricing structures and sell additional services to existing commercial and industrial clients, including total waste stream management, as appropriate, to grow targeted revenue and contribute to Company goals and objectives.
Complete all required sales reports in a thorough and timely fashion.
Assist the Sales Manager in the review of Customer Service Agreements for terms and conditions, pricing, accuracy, etc.
Perform other job-related duties as required.
Qualifications
Professional presentation; is confident, assertive and displays a high level of self-esteem.
Good time management skills to ensure assigned responsibilities are completed efficiently.
Good communication skills; able to effectively communicate to all levels of management, both internally and externally.
Strong active listening skills; gives full attention to what other people are saying, taking time to understand points being made, asks questions when appropriate, and lets others fully state their ideas.
Grasps concepts quickly and has good follow-through skills; adheres to work schedule and follows through on challenges as they arise; maintains a positive outlook.
Ability to identify the information needed to clarify a situation; seeks information from appropriate sources; can tackle a problem using a logical, sequential approach and anticipate implications of actions.
Good written and verbal presentation skills.
Self-motivated; maintains pride in work; strong work ethic and drive to win; willing to take appropriate risks.
Trustworthy with high level of confidentiality.
High energy, friendly and engaging; excellent persuasion skills.
Service orientation; actively looks for ways to help people.
Ability to foster teamwork and enlist the support and participation of others.
Demonstrates the ability for innovation and supports organizational change to enhance effectiveness.
Responsible for one’s performance and sets clear expectations for the performance of the team.
Minimum Requirements
High School diploma or GED.
Two or more years of progressive experience in a sales role, including experience training, mentoring, coaching, setting standards and/or acting as a resource for others.
Valid driver’s license.
Ideal candidate training to promote within a year to 18 months into a Sales Manager role, and relocate within the Great Lakes Area.
Rewarding Compensation And Benefits
Comprehensive medical benefits coverage, dental plans and vision coverage.
Health care and dependent care spending accounts.
Short- and long-term disability.
Life insurance and accidental death & dismemberment insurance.
Employee and Family Assistance Program (EAP).
Employee discount programs.
Retirement plan with a generous company match.
Employee Stock Purchase Plan (ESPP).
Paid Time Off (PTO).
Benefits: https://jobs.republicservices.com/us/en/about-us/benefits
EEO STATEMENT: Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran, genetic information, or any other characteristic protected by applicable law.
About The Company: Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.
Republic Services, 41,000 team members understand that it\u2019s not just what we do that matters, but how we do it. We are proud of our high employee engagement score and community impact initiatives described here. Our values guide daily actions: Safe, Committed to Serve, Environmentally Responsible, Driven, and Human-Centered.
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Responsibilities
Provide sales coaching and training on an individual basis and through regular team meetings to improve sales results and drive targeted profitable growth. Activities may include ride-alongs with sales personnel to provide training and coaching, as well as attending customer meetings.
Provide assistance to field sales leadership in the implementation and execution of business strategies and marketing plans.
Supervise a staff of sales professionals and participate in hiring, training, coaching and performance management.
Supervise sales personnel in the effective implementation of the Company’s pricing initiatives; partner with leadership to ensure that budgeted pricing metrics are being achieved.
Assist, as necessary, with new customer solicitation, bid preparation and customer retention strategies.
Meet regularly with sales personnel and management to review sales activity funnel (CRM tool), customer retention and relationship activities, review sales performance compared to goal, production and training needs.
Ensure the sales professionals’ effective use of the Company’s Contact Relationship Management tool to develop robust information profiles on prospective customers and facilitate acquisition of new customers.
Maintain accountability for sales goal achievement, including but not limited to respective key metrics and/or budget achievement.
Proactively contact assigned accounts to identify customer needs, changing requirements or potential issues and resolve accordingly.
Maintain an awareness of market behavior and competitive trends in designated market to anticipate changing customer needs; proactively manage customer base.
Maintain a thorough knowledge of the Company’s available services, lines of business, pricing structures and sell additional services to existing commercial and industrial clients, including total waste stream management, as appropriate, to grow targeted revenue and contribute to Company goals and objectives.
Complete all required sales reports in a thorough and timely fashion.
Assist the Sales Manager in the review of Customer Service Agreements for terms and conditions, pricing, accuracy, etc.
Perform other job-related duties as required.
Qualifications
Professional presentation; is confident, assertive and displays a high level of self-esteem.
Good time management skills to ensure assigned responsibilities are completed efficiently.
Good communication skills; able to effectively communicate to all levels of management, both internally and externally.
Strong active listening skills; gives full attention to what other people are saying, taking time to understand points being made, asks questions when appropriate, and lets others fully state their ideas.
Grasps concepts quickly and has good follow-through skills; adheres to work schedule and follows through on challenges as they arise; maintains a positive outlook.
Ability to identify the information needed to clarify a situation; seeks information from appropriate sources; can tackle a problem using a logical, sequential approach and anticipate implications of actions.
Good written and verbal presentation skills.
Self-motivated; maintains pride in work; strong work ethic and drive to win; willing to take appropriate risks.
Trustworthy with high level of confidentiality.
High energy, friendly and engaging; excellent persuasion skills.
Service orientation; actively looks for ways to help people.
Ability to foster teamwork and enlist the support and participation of others.
Demonstrates the ability for innovation and supports organizational change to enhance effectiveness.
Responsible for one’s performance and sets clear expectations for the performance of the team.
Minimum Requirements
High School diploma or GED.
Two or more years of progressive experience in a sales role, including experience training, mentoring, coaching, setting standards and/or acting as a resource for others.
Valid driver’s license.
Ideal candidate training to promote within a year to 18 months into a Sales Manager role, and relocate within the Great Lakes Area.
Rewarding Compensation And Benefits
Comprehensive medical benefits coverage, dental plans and vision coverage.
Health care and dependent care spending accounts.
Short- and long-term disability.
Life insurance and accidental death & dismemberment insurance.
Employee and Family Assistance Program (EAP).
Employee discount programs.
Retirement plan with a generous company match.
Employee Stock Purchase Plan (ESPP).
Paid Time Off (PTO).
Benefits: https://jobs.republicservices.com/us/en/about-us/benefits
EEO STATEMENT: Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran, genetic information, or any other characteristic protected by applicable law.
About The Company: Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.
Republic Services, 41,000 team members understand that it\u2019s not just what we do that matters, but how we do it. We are proud of our high employee engagement score and community impact initiatives described here. Our values guide daily actions: Safe, Committed to Serve, Environmentally Responsible, Driven, and Human-Centered.
#J-18808-Ljbffr