Seabourn Outbound Cruise Sales Agent - REMOTE – US
Seabourn Cruise Line, Seattle, Washington, us, 98127
Overview
Job Description We’re looking for an amazing sales professional to join our team as a Personal Cruise Consultant. This is a fully remote/work from home position. You’ll be responsible for outbound sales to guests who have expressed interest in Seabourn cruises; building relationships to develop referrals and repeat business; managing your database by contacting guests at the right time with the right message; using listening skills and asking qualified discovery questions to close the sale. We are looking for energetic, outbound sales-minded, and performance-driven individuals to join our team. Here’s a summary of what Seabourn is looking for in its Personal Cruise Consultant. Is this you?
Responsibilities
Make outbound calls to guests who have expressed interest in Seabourn cruises. Build relationships with guests to develop referrals and repeat business. Manage your database by contacting guests at the right time with the right message. Use active listening and qualified discovery questions to close sales. Meet performance metrics and objectives; place 40+ outbound calls per day on average.
Qualifications
Strong sales skills, time management, and the ability to multi-task. Strong written and verbal communication. Proficiency with computer systems; prior experience with Excel and Outlook preferred. Relationship-based sales approach.
Benefits and Perks
Uncapped, performance-based compensation: base hourly wage plus sales-driven incentives. 8 week paid training; earning potential driven by ability to sell cruise vacations. Remote full-time opportunity. Travel perks: discounted cruises and travel for you and your family. Working hours: 8-hour shift Monday–Friday between 6:00 AM – 4:30 PM PST; weekends as needed. Occasional weekend overtime during peak periods, not required. Benefits package starts on first day for you and eligible family members (medical, dental, HSA; vision; flexible spending; life insurance; long-term disability; optional additional insurance). Paid time off: holidays, vacation, sick time. Professional development; 401(k) and Employee Stock Purchase Plan with up to 15% discount on CCL stock. Note: 12-month commitment post-training before applying for other positions within the company.
Compensation
Minimum base wage: $15.00/hour (or higher per location). Guaranteed Monthly Minimum Incentive: Training Incentive $1,500 (pro-rated from date of hire); Post-training $2,000 for first six months on outbound calls. During training, estimated earnings around $3,200/month including incentives. Post-training (6 months): around $4,400/month including incentives. First-year selling: typical performers $50k/year; top performers $80k/year; experienced performers $65k/year typical; top performers $100k+.
Your PCC Journey
Submit application and pass initial assessment; complete scheduled video interview. New hires receive up to 8 weeks of paid training on product, systems, and selling best practices. After training, earn potential grows as you build your book of business. The training class begins on March 30th, 2026. Hours: Monday–Friday, 8:00 AM to 4:30 PM PST. Working hours during employment: 8-hour shift Monday–Friday 6:00 AM – 4:30 PM PST, with 30-minute or 1-hour lunch and two 15-minute breaks; weekends as needed. Commitment: first 90 days of employment with no time off during training and onboarding.
Remote Work Eligibility
This position is 100% fully remote, US only.
(Note: not set up for remote work in certain states listed by location.)
Equipment and Internet
Seabourn provides work equipment and a monthly $50.00 adjustment to help cover residential internet costs. To support business needs, internet must meet requirements: High-speed, non-satellite, non-dial-up internet; cable or fiber preferred. Minimum download/upload speeds: 50 Mbps / 12 Mbps. No data cap. Wired computer connection to modem (not currently compatible with Wi-Fi for the phone system).
Culture and Equal Opportunity
Our culture: Stronger Together Our top priorities are compliance, environmental protection, and the health, safety, and well-being of our guests, people we visit, and our Carnival family. Visit our site to learn more about our Culture Essentials, Vision, and Core Values at: https://www.seabourn.com/en/us/about/our-company Seabourn is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. ADA Seabourn provides reasonable accommodations during the application process; contact recruiting@hollandamericagroup.com if assistance is needed.
#SBN
#J-18808-Ljbffr
Job Description We’re looking for an amazing sales professional to join our team as a Personal Cruise Consultant. This is a fully remote/work from home position. You’ll be responsible for outbound sales to guests who have expressed interest in Seabourn cruises; building relationships to develop referrals and repeat business; managing your database by contacting guests at the right time with the right message; using listening skills and asking qualified discovery questions to close the sale. We are looking for energetic, outbound sales-minded, and performance-driven individuals to join our team. Here’s a summary of what Seabourn is looking for in its Personal Cruise Consultant. Is this you?
Responsibilities
Make outbound calls to guests who have expressed interest in Seabourn cruises. Build relationships with guests to develop referrals and repeat business. Manage your database by contacting guests at the right time with the right message. Use active listening and qualified discovery questions to close sales. Meet performance metrics and objectives; place 40+ outbound calls per day on average.
Qualifications
Strong sales skills, time management, and the ability to multi-task. Strong written and verbal communication. Proficiency with computer systems; prior experience with Excel and Outlook preferred. Relationship-based sales approach.
Benefits and Perks
Uncapped, performance-based compensation: base hourly wage plus sales-driven incentives. 8 week paid training; earning potential driven by ability to sell cruise vacations. Remote full-time opportunity. Travel perks: discounted cruises and travel for you and your family. Working hours: 8-hour shift Monday–Friday between 6:00 AM – 4:30 PM PST; weekends as needed. Occasional weekend overtime during peak periods, not required. Benefits package starts on first day for you and eligible family members (medical, dental, HSA; vision; flexible spending; life insurance; long-term disability; optional additional insurance). Paid time off: holidays, vacation, sick time. Professional development; 401(k) and Employee Stock Purchase Plan with up to 15% discount on CCL stock. Note: 12-month commitment post-training before applying for other positions within the company.
Compensation
Minimum base wage: $15.00/hour (or higher per location). Guaranteed Monthly Minimum Incentive: Training Incentive $1,500 (pro-rated from date of hire); Post-training $2,000 for first six months on outbound calls. During training, estimated earnings around $3,200/month including incentives. Post-training (6 months): around $4,400/month including incentives. First-year selling: typical performers $50k/year; top performers $80k/year; experienced performers $65k/year typical; top performers $100k+.
Your PCC Journey
Submit application and pass initial assessment; complete scheduled video interview. New hires receive up to 8 weeks of paid training on product, systems, and selling best practices. After training, earn potential grows as you build your book of business. The training class begins on March 30th, 2026. Hours: Monday–Friday, 8:00 AM to 4:30 PM PST. Working hours during employment: 8-hour shift Monday–Friday 6:00 AM – 4:30 PM PST, with 30-minute or 1-hour lunch and two 15-minute breaks; weekends as needed. Commitment: first 90 days of employment with no time off during training and onboarding.
Remote Work Eligibility
This position is 100% fully remote, US only.
(Note: not set up for remote work in certain states listed by location.)
Equipment and Internet
Seabourn provides work equipment and a monthly $50.00 adjustment to help cover residential internet costs. To support business needs, internet must meet requirements: High-speed, non-satellite, non-dial-up internet; cable or fiber preferred. Minimum download/upload speeds: 50 Mbps / 12 Mbps. No data cap. Wired computer connection to modem (not currently compatible with Wi-Fi for the phone system).
Culture and Equal Opportunity
Our culture: Stronger Together Our top priorities are compliance, environmental protection, and the health, safety, and well-being of our guests, people we visit, and our Carnival family. Visit our site to learn more about our Culture Essentials, Vision, and Core Values at: https://www.seabourn.com/en/us/about/our-company Seabourn is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. ADA Seabourn provides reasonable accommodations during the application process; contact recruiting@hollandamericagroup.com if assistance is needed.
#SBN
#J-18808-Ljbffr