Inside Sales Representative
Richelieu Hardware Limited, Auburn, Washington, United States, 98002
Location: Auburn, Washington, United States
Overview Richelieu is a leading North American distributor, importer, and manufacturer of specialty hardware and complementary products. Richelieu serves an extensive customer base including kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, doors and windows, residential and commercial woodworkers, and hardware retailers including renovation superstores. With over 144,000 product offerings and 112 locations in North America, Richelieu maintains a state-of-the-art field force serving over 110,000 customers and continues to lead in a dynamic industry.
Since 1968, Richelieu has upheld core values that guide all actions. The Five Core Values are Customer Focus, Innovation, Performance, Respect/Integrity/Ethics, and Ownership. These values support our mission: to enable customers to profitably grow their businesses through the design and creation of exceptional kitchens, closets, and storage spaces.
Our Opportunity
We are seeking an
Inside Sales Representative
to join our team at a branch location for a Monday - Friday, day shift role, selling and supporting customers with a wide variety of cabinet-making and storage solution products. Visit Richelieu.com to learn more.
Why Work for Richelieu?
Being a member of the Richelieu team means being part of something bigger than yourself. As a growing, international organization that values its people and culture, offers career development opportunities, and promotes a balance between work and home, Richelieu is a company our employees are excited to be part of.
Key Responsibilities The Inside Sales Representative is a critical role focused on inside sales development for a portion of our local sales region, representing Richelieu products and primarily serving the cabinet-making industry.
Assist Richelieu customers by phone, email, and in person at our local branch showroom; research and place orders for building materials products
Learn and stay abreast of products, changes, and trends within woodworking, kitchen & bath design, and cabinet making
Seek out new business opportunities with customers via phone, placing orders as well as providing sales quotes
Work closely with outside sales representatives on customer orders and quotes; research pricing and availability for various items in multiple product categories
Research product solutions for customers to solve field-project issues
Maintain and uphold Richelieu\'s Five Core Values while striving to achieve and surpass our company\'s sales objectives
Hours of operation are Monday to Friday, day shift only
Position may require lifting/pushing/carrying items up to 50 pounds
What We Are Looking For
A motivated, customer-focused individual, eager to provide top-quality customer experiences when ordering or installing Richelieu products
Adaptive, responsive to customer and team inquiries, and an excellent communicator by phone, email, and in person
Prior inside sales, or customer service experience is helpful, ideally at a desktop or office-based setting
Inside telesales experience preferred in the industrial market.
Knowledge of woodworking, cabinetry, kitchen/bath design, architectural hardware, or related building materials experience is helpful
Strong problem-solving skills; able to prioritize tasks, organized, and highly comfortable with technology (uses AS400 database software daily)
Strong sense of drive and creativity, ability to communicate persuasively and informatively with all types of customers and coworkers
Proficiency with Microsoft Office applications; must be able to effectively use Word, Outlook, and Excel for daily responsibilities and tasks
AS400 experience is helpful, but not required
Compensation and Benefits
Total annual earnings (base pay + commission) potential for the first 1-2 years is estimated to be approximately $70,000 - $105,000 (with no cap on commissions; total earnings will likely increase over time)
Group insurance program (medical, dental, vision, life, disability, etc.)
Employee Stock Purchase Plan with employer matching
401(K) with employer matching
Paid vacation, holidays, and sick days
Company discount program available
Apply to this job
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Overview Richelieu is a leading North American distributor, importer, and manufacturer of specialty hardware and complementary products. Richelieu serves an extensive customer base including kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, doors and windows, residential and commercial woodworkers, and hardware retailers including renovation superstores. With over 144,000 product offerings and 112 locations in North America, Richelieu maintains a state-of-the-art field force serving over 110,000 customers and continues to lead in a dynamic industry.
Since 1968, Richelieu has upheld core values that guide all actions. The Five Core Values are Customer Focus, Innovation, Performance, Respect/Integrity/Ethics, and Ownership. These values support our mission: to enable customers to profitably grow their businesses through the design and creation of exceptional kitchens, closets, and storage spaces.
Our Opportunity
We are seeking an
Inside Sales Representative
to join our team at a branch location for a Monday - Friday, day shift role, selling and supporting customers with a wide variety of cabinet-making and storage solution products. Visit Richelieu.com to learn more.
Why Work for Richelieu?
Being a member of the Richelieu team means being part of something bigger than yourself. As a growing, international organization that values its people and culture, offers career development opportunities, and promotes a balance between work and home, Richelieu is a company our employees are excited to be part of.
Key Responsibilities The Inside Sales Representative is a critical role focused on inside sales development for a portion of our local sales region, representing Richelieu products and primarily serving the cabinet-making industry.
Assist Richelieu customers by phone, email, and in person at our local branch showroom; research and place orders for building materials products
Learn and stay abreast of products, changes, and trends within woodworking, kitchen & bath design, and cabinet making
Seek out new business opportunities with customers via phone, placing orders as well as providing sales quotes
Work closely with outside sales representatives on customer orders and quotes; research pricing and availability for various items in multiple product categories
Research product solutions for customers to solve field-project issues
Maintain and uphold Richelieu\'s Five Core Values while striving to achieve and surpass our company\'s sales objectives
Hours of operation are Monday to Friday, day shift only
Position may require lifting/pushing/carrying items up to 50 pounds
What We Are Looking For
A motivated, customer-focused individual, eager to provide top-quality customer experiences when ordering or installing Richelieu products
Adaptive, responsive to customer and team inquiries, and an excellent communicator by phone, email, and in person
Prior inside sales, or customer service experience is helpful, ideally at a desktop or office-based setting
Inside telesales experience preferred in the industrial market.
Knowledge of woodworking, cabinetry, kitchen/bath design, architectural hardware, or related building materials experience is helpful
Strong problem-solving skills; able to prioritize tasks, organized, and highly comfortable with technology (uses AS400 database software daily)
Strong sense of drive and creativity, ability to communicate persuasively and informatively with all types of customers and coworkers
Proficiency with Microsoft Office applications; must be able to effectively use Word, Outlook, and Excel for daily responsibilities and tasks
AS400 experience is helpful, but not required
Compensation and Benefits
Total annual earnings (base pay + commission) potential for the first 1-2 years is estimated to be approximately $70,000 - $105,000 (with no cap on commissions; total earnings will likely increase over time)
Group insurance program (medical, dental, vision, life, disability, etc.)
Employee Stock Purchase Plan with employer matching
401(K) with employer matching
Paid vacation, holidays, and sick days
Company discount program available
Apply to this job
#J-18808-Ljbffr