Job Summary
As an IT Solutions Consultant, you will be a team member on the KPIT GA Customer Facing team that provides solutions consulting, business relationship management, and technical leadership and support for the GA market. We liaison with executive stakeholders through all phases of the software delivery lifecycle while building strong relationships with IT and business enterprise shared services teams to deliver on time, on budget projects to the Georgia market. Responsibilities
The IT Solutions Consultant Responsibilities Include Identifies and develops system requirements to include integration from various systems such as Kaiser Permanente managed, vendor managed, and third-party entity supported systems. Recommends and aligns Georgia strategy solutions with enterprise and market systems. Provides onsite customer relationship management with key IT, clinical, and health plan executives and leaders to understand current processes, identify efficiencies, and value opportunities. Represents the market as a technical expert in enterprise solution analysis initiatives and projects. Technical leadership and support on core and investment implementation efforts. Works with enterprise shared services and local support team to facilitate customer service for applications (and others as assigned) during implementation and post-production support. Essential Responsibilities
Completes work assignments and supports business-specific projects by applying expertise in subject area; supports the development of work plans to meet business priorities and deadlines; ensures team follows all procedures and policies; coordinates and assigns resources to accomplish priorities and deadlines; collaborates cross-functionally to make effective business decisions; solves complex problems; escalates high priority issues or risks as appropriate; recognizes and capitalizes on improvement opportunities. Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; builds relationships with cross-functional stakeholders; influences others through technical explanations and examples; adapts to competing demands and new responsibilities; listens and responds to, seeks, and addresses performance feedback; provides feedback to others and managers; creates and executes plans to capitalize on strengths and develop weaknesses; supports team collaboration; and adapts to and learns from change, difficulties, and feedback. Develops requirements for complex process or system solutions within assigned business domain(s) by interfacing stakeholders and appropriate IT teams (e.g., Solutions Delivery, Infrastructure, Enterprise Architecture) and leading junior team members in the development process as appropriate. Leverages multiple business requirements gathering methodologies to identify business, functional, and non-functional requirements across multiple business domains. Develops and documents comprehensive business cases to assess the costs, benefits, ROI, and Total Cost of Ownership (TCO) of proposed solutions. Provides insight and supports the evolution of applications, systems, and/or processes to a desired future state by maintaining a comprehensive understanding of how current processes impact business operations across multiple domains. Maps current state against future state processes. Identifies the impact of requirements on upstream and downstream solution components. Provides recommendations to management and business stakeholders on how to integrate requirements with current systems and business processes across regions or domains. Identifies and validates value gaps and opportunities for process enhancements or efficiencies. Supports solution design by providing insight at design sessions with IT teams to help translate requirements into workable business solutions. Identifies and recommends additional data and/or services needed to address key business issues related to process or solutions design. Participates in evaluating third-party vendors as directed. Supports continuous process improvement by participating in the development, implementation, and maintenance of standardized tools, templates, and processes across multiple business domains. Recommends regional and/or national process improvements which align with sustainable best practices and the strategic and tactical goals of the business. Minimum Qualifications
Bachelors degree in Business Administration, Computer Science, CIS or related field and a minimum of six (6) years experience in IT consulting, business analysis, or a related field. Additional equivalent work experience may be substituted for the degree requirement. Additional Requirements
Preferred Qualifications
5 years Healthcare experience 5 years Technical acumen gained through experiences such as software delivery, IT Project Management, Software/Systems Development, etc. 2-3 years Epic Systems experience such as implementation, integration, certification, etc. 3 years Business Relationship Management at senior leadership or executive level Demonstrated critical thinking and problem-solving skills which had a significant impact on the organization.
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As an IT Solutions Consultant, you will be a team member on the KPIT GA Customer Facing team that provides solutions consulting, business relationship management, and technical leadership and support for the GA market. We liaison with executive stakeholders through all phases of the software delivery lifecycle while building strong relationships with IT and business enterprise shared services teams to deliver on time, on budget projects to the Georgia market. Responsibilities
The IT Solutions Consultant Responsibilities Include Identifies and develops system requirements to include integration from various systems such as Kaiser Permanente managed, vendor managed, and third-party entity supported systems. Recommends and aligns Georgia strategy solutions with enterprise and market systems. Provides onsite customer relationship management with key IT, clinical, and health plan executives and leaders to understand current processes, identify efficiencies, and value opportunities. Represents the market as a technical expert in enterprise solution analysis initiatives and projects. Technical leadership and support on core and investment implementation efforts. Works with enterprise shared services and local support team to facilitate customer service for applications (and others as assigned) during implementation and post-production support. Essential Responsibilities
Completes work assignments and supports business-specific projects by applying expertise in subject area; supports the development of work plans to meet business priorities and deadlines; ensures team follows all procedures and policies; coordinates and assigns resources to accomplish priorities and deadlines; collaborates cross-functionally to make effective business decisions; solves complex problems; escalates high priority issues or risks as appropriate; recognizes and capitalizes on improvement opportunities. Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; builds relationships with cross-functional stakeholders; influences others through technical explanations and examples; adapts to competing demands and new responsibilities; listens and responds to, seeks, and addresses performance feedback; provides feedback to others and managers; creates and executes plans to capitalize on strengths and develop weaknesses; supports team collaboration; and adapts to and learns from change, difficulties, and feedback. Develops requirements for complex process or system solutions within assigned business domain(s) by interfacing stakeholders and appropriate IT teams (e.g., Solutions Delivery, Infrastructure, Enterprise Architecture) and leading junior team members in the development process as appropriate. Leverages multiple business requirements gathering methodologies to identify business, functional, and non-functional requirements across multiple business domains. Develops and documents comprehensive business cases to assess the costs, benefits, ROI, and Total Cost of Ownership (TCO) of proposed solutions. Provides insight and supports the evolution of applications, systems, and/or processes to a desired future state by maintaining a comprehensive understanding of how current processes impact business operations across multiple domains. Maps current state against future state processes. Identifies the impact of requirements on upstream and downstream solution components. Provides recommendations to management and business stakeholders on how to integrate requirements with current systems and business processes across regions or domains. Identifies and validates value gaps and opportunities for process enhancements or efficiencies. Supports solution design by providing insight at design sessions with IT teams to help translate requirements into workable business solutions. Identifies and recommends additional data and/or services needed to address key business issues related to process or solutions design. Participates in evaluating third-party vendors as directed. Supports continuous process improvement by participating in the development, implementation, and maintenance of standardized tools, templates, and processes across multiple business domains. Recommends regional and/or national process improvements which align with sustainable best practices and the strategic and tactical goals of the business. Minimum Qualifications
Bachelors degree in Business Administration, Computer Science, CIS or related field and a minimum of six (6) years experience in IT consulting, business analysis, or a related field. Additional equivalent work experience may be substituted for the degree requirement. Additional Requirements
Preferred Qualifications
5 years Healthcare experience 5 years Technical acumen gained through experiences such as software delivery, IT Project Management, Software/Systems Development, etc. 2-3 years Epic Systems experience such as implementation, integration, certification, etc. 3 years Business Relationship Management at senior leadership or executive level Demonstrated critical thinking and problem-solving skills which had a significant impact on the organization.
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