Overview
Great people make Schneider Electric a great company. Schneider’s Field Service Representatives play an impactful role within the organization - collaborating with customers, team members and third-party partners to perform assembly, startup, diagnostic, repair and preventive maintenance on both Company and third-party manufactured equipment in a variety of dynamic environments. They are problem solvers, customer focused, and passionate about the work they do. We are proud to offer all Field Service Representatives with direct product training and training on all digital and physical tools associated with their work. Schneider Electric provides service vehicles, tools, uniforms, mobile devices, and laptops for daily professional use. This opportunity is a site-based position with occasional nonstandard hours. There is a 40-hour guarantee (+Overtime), with most work occurring at customer sites. This Field Service Representative position will be within our U.S. Services business, focusing on servicing equipment supporting Cooling and HVACR infrastructure. Responsibilities
As a Field Service Representative, a typical day for you might include: Pre-site, startup, repair, preventive maintenance, and field modification of equipment. Problem solving with customers, electricians, sales partners, technical support, District Service teams. Completion of field service reports, expense reports, preventive maintenance, and startup data sheets. Working with your Manager and/or Regional Service Director to resolve complex escalated issues. Continuous learning and training on various products both in the field and in the classroom. On some days, you may even
Travel throughout the region for local customer support or even countrywide travel. This includes overnight travel by vehicle/air. Assist senior technicians and support Project Management on larger system start-ups. Work alongside larger teams of FSRs and collaborate with Project Managers on higher complexity projects. Act on behalf of the District Service Manager to resolve operational issues as required. Qualifications
An Associate’s degree, trade/vocational certification, Military training or similar experience in HVACR-related disciplines. Thorough understanding of principles of HVACR service and how it relates to electrical work. 3-5 years of HVACR Service experience, ideally servicing complex equipment. Universal EPA certification and a strong understanding of refrigeration, chillers, hydronics, and controls are all pluses. 2+ years in Field Services or equivalent industry experience. Must possess good safety practices and adhere to the company’s safety procedures/policies (lock out tag out, comply with all safety programs and complete safety related trainings on time). Identify hazards present in the work area and report all safety matters, incidents, near misses, to management or safety representative. NFPA-70E or OSHA experience is preferred. Safe driving and vehicle operations skills. Skilled at utilizing test and diagnostic equipment. Experience reading and interpreting schematics, drawings, and operation manuals. English proficiency required to communicate with customers and team members. Proficient in basic computer skills and systems including Microsoft Office: Outlook, Teams, Word, Excel; and the ability to navigate and utilize company digital tools and resources. The ability to write service reports, correspondence, procedures, effectively present information and respond to customer questions. Work frequently requires strenuous physical tasks, including bending, stooping and lifting and carrying items weighing up to 40 pounds. Work outside in a variety of environmental extremes such as heat, cold, rain, and dust. Remain in a standing position for extended periods of time, including working in small, confined spaces. What we have for you
Within your first 180 days, you’ll experience a unique, team-oriented welcome with 8 weeks of in-person training in our brand-new state-of-the-art training facility in Dallas, TX with all expenses paid. Upon return from each training visit, you’ll continue with online training and will be paired with a local area mentor to receive on-the-job training and continue your onboarding journey with us. Hear from one of our Field Service Representatives who loves her job and working with her customers!
https://www.youtube.com/watch?v=CAKJVzjVMTA Schneider Electric offers an inclusive benefits package to support all of our employees such as flexible work arrangements, paid family leaves, 401(k) + match, well-being programs, holidays & paid time off, military leave benefits, and more. Learn more about working with us:
http://se.com/us/careers Join the IMPACT
Let us learn about you! Apply today. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. Become an IMPACT Maker with Schneider Electric – apply today! IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. You must submit an online application to be considered for any position with us. This position will be posted until filled. Schneider Electric is an Equal Opportunity Employer.
It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
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Great people make Schneider Electric a great company. Schneider’s Field Service Representatives play an impactful role within the organization - collaborating with customers, team members and third-party partners to perform assembly, startup, diagnostic, repair and preventive maintenance on both Company and third-party manufactured equipment in a variety of dynamic environments. They are problem solvers, customer focused, and passionate about the work they do. We are proud to offer all Field Service Representatives with direct product training and training on all digital and physical tools associated with their work. Schneider Electric provides service vehicles, tools, uniforms, mobile devices, and laptops for daily professional use. This opportunity is a site-based position with occasional nonstandard hours. There is a 40-hour guarantee (+Overtime), with most work occurring at customer sites. This Field Service Representative position will be within our U.S. Services business, focusing on servicing equipment supporting Cooling and HVACR infrastructure. Responsibilities
As a Field Service Representative, a typical day for you might include: Pre-site, startup, repair, preventive maintenance, and field modification of equipment. Problem solving with customers, electricians, sales partners, technical support, District Service teams. Completion of field service reports, expense reports, preventive maintenance, and startup data sheets. Working with your Manager and/or Regional Service Director to resolve complex escalated issues. Continuous learning and training on various products both in the field and in the classroom. On some days, you may even
Travel throughout the region for local customer support or even countrywide travel. This includes overnight travel by vehicle/air. Assist senior technicians and support Project Management on larger system start-ups. Work alongside larger teams of FSRs and collaborate with Project Managers on higher complexity projects. Act on behalf of the District Service Manager to resolve operational issues as required. Qualifications
An Associate’s degree, trade/vocational certification, Military training or similar experience in HVACR-related disciplines. Thorough understanding of principles of HVACR service and how it relates to electrical work. 3-5 years of HVACR Service experience, ideally servicing complex equipment. Universal EPA certification and a strong understanding of refrigeration, chillers, hydronics, and controls are all pluses. 2+ years in Field Services or equivalent industry experience. Must possess good safety practices and adhere to the company’s safety procedures/policies (lock out tag out, comply with all safety programs and complete safety related trainings on time). Identify hazards present in the work area and report all safety matters, incidents, near misses, to management or safety representative. NFPA-70E or OSHA experience is preferred. Safe driving and vehicle operations skills. Skilled at utilizing test and diagnostic equipment. Experience reading and interpreting schematics, drawings, and operation manuals. English proficiency required to communicate with customers and team members. Proficient in basic computer skills and systems including Microsoft Office: Outlook, Teams, Word, Excel; and the ability to navigate and utilize company digital tools and resources. The ability to write service reports, correspondence, procedures, effectively present information and respond to customer questions. Work frequently requires strenuous physical tasks, including bending, stooping and lifting and carrying items weighing up to 40 pounds. Work outside in a variety of environmental extremes such as heat, cold, rain, and dust. Remain in a standing position for extended periods of time, including working in small, confined spaces. What we have for you
Within your first 180 days, you’ll experience a unique, team-oriented welcome with 8 weeks of in-person training in our brand-new state-of-the-art training facility in Dallas, TX with all expenses paid. Upon return from each training visit, you’ll continue with online training and will be paired with a local area mentor to receive on-the-job training and continue your onboarding journey with us. Hear from one of our Field Service Representatives who loves her job and working with her customers!
https://www.youtube.com/watch?v=CAKJVzjVMTA Schneider Electric offers an inclusive benefits package to support all of our employees such as flexible work arrangements, paid family leaves, 401(k) + match, well-being programs, holidays & paid time off, military leave benefits, and more. Learn more about working with us:
http://se.com/us/careers Join the IMPACT
Let us learn about you! Apply today. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. Become an IMPACT Maker with Schneider Electric – apply today! IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. You must submit an online application to be considered for any position with us. This position will be posted until filled. Schneider Electric is an Equal Opportunity Employer.
It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
#J-18808-Ljbffr