With over 50 years of experience, DCM FAZ specializes in producing high-efficiency, silent, and durable fans, ventilation systems, brushed and brushless DC motors, and drivers. Utilizing state-of-the-art machinery and an expert team, the company upholds a zero-defect manufacturing philosophy. Operating out of modern, vertically integrated facilities, DCM FAZ has established itself as a globally recognized brand in HVAC motors and ventilation systems. More than 70% of its production is exported to major global markets, including the United States, Germany, France, and the Netherlands.
Role Description
This is a full-time on-site role located in Grand Prairie, TX, for an Inside Sales Representative. The role requires building and maintaining strong relationships with clients, ensuring customer satisfaction, and delivering top-notch customer service. The successful candidate will handle lead generation, conduct product presentations, and manage client accounts effectively to drive sales growth. Additional responsibilities include promptly addressing customer inquiries and collaborating with the internal teams to meet and exceed sales targets. To perform this job successfully, the selected individual(s) must be able to satisfactorily perform each of the essential duties and job responsibilities listed below. Additional details listed below are representative of the knowledge, skill and/or or ability required to perform the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. ESSENTIAL DUTIES AND RESPONSIBILITIES
Ability to target, identify and grow sales in new and existing markets. Understand how to research and focus on qualified opportunities. Ability and desire to build strong customer relationships. Track, analyze and effectively communicate sales activity. Maintain rapport with customers by making periodic contact, investigating new opportunities, and resolving problems. Continually monitor industry competition and regularly communicate findings to management. Comfortable working by phone and e-mail and/or meeting with customers in person as needed. Ability to effectively manage multiple projects, customers, and deadlines. Calculate and quote prices to current and potential customers. Provide information (verbal, electronic, and/or written form) about the company and our products. Take orders and close transactions. Foster and operate in a continuous improvement environment. Other duties as assigned. GENERAL SKILLS
Confident, competitive, and assertive. Strong attention to detail and follow-up. EDUCATION AND/OR EXPERIENCE
Associates or Bachelor’s degree required. Minimum 3 years of previous industrial sales experience required. QUALIFICATIONS
Demonstrated ability to generate sales leads Must possess excellent phone and computer skills. Must have experience with Microsoft Office Ability to work independently, be self-motivated, prioritize, and execute work activities. Must be effective at resolving problems and handling stressful situations in a professional manner. Must possess excellent communication skills. CERTIFICATES, LICENSES, REGISTRATIONS
None required. SUPERVISORY RESPONSIBILITIES
This position does not have any direct reports or supervisory responsibility. FLSA CLASSIFICATION/EXPECTED HOURS OF WORK
This is a salary non-exempt position, which is eligible for overtime. A minimum of forty (40) hours a week is required. Occasional evening and weekend work may be required as job duties demand. TRAVEL REQUIREMENTS
Some travel to trade shows and technical conferences may be required. PHYSICAL DEMANDS
This position is moderately sedentary with the majority of the work done on a computer in an office environment. Regular communications via e-mail and phone is necessary. SAFETY
Safety glasses, hearing protection, and other PPE may be required in production areas. WORK ENVIRONMENT
This position operates in a professional office environment and requires the use of standard office equipment. The position may occasionally require exposure to the production areas. REASONING ABILITY
Sound judgment and decision-making skills are necessary. Must be able to appropriately prioritize multiple tasks and maintain timeliness for completion.
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This is a full-time on-site role located in Grand Prairie, TX, for an Inside Sales Representative. The role requires building and maintaining strong relationships with clients, ensuring customer satisfaction, and delivering top-notch customer service. The successful candidate will handle lead generation, conduct product presentations, and manage client accounts effectively to drive sales growth. Additional responsibilities include promptly addressing customer inquiries and collaborating with the internal teams to meet and exceed sales targets. To perform this job successfully, the selected individual(s) must be able to satisfactorily perform each of the essential duties and job responsibilities listed below. Additional details listed below are representative of the knowledge, skill and/or or ability required to perform the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. ESSENTIAL DUTIES AND RESPONSIBILITIES
Ability to target, identify and grow sales in new and existing markets. Understand how to research and focus on qualified opportunities. Ability and desire to build strong customer relationships. Track, analyze and effectively communicate sales activity. Maintain rapport with customers by making periodic contact, investigating new opportunities, and resolving problems. Continually monitor industry competition and regularly communicate findings to management. Comfortable working by phone and e-mail and/or meeting with customers in person as needed. Ability to effectively manage multiple projects, customers, and deadlines. Calculate and quote prices to current and potential customers. Provide information (verbal, electronic, and/or written form) about the company and our products. Take orders and close transactions. Foster and operate in a continuous improvement environment. Other duties as assigned. GENERAL SKILLS
Confident, competitive, and assertive. Strong attention to detail and follow-up. EDUCATION AND/OR EXPERIENCE
Associates or Bachelor’s degree required. Minimum 3 years of previous industrial sales experience required. QUALIFICATIONS
Demonstrated ability to generate sales leads Must possess excellent phone and computer skills. Must have experience with Microsoft Office Ability to work independently, be self-motivated, prioritize, and execute work activities. Must be effective at resolving problems and handling stressful situations in a professional manner. Must possess excellent communication skills. CERTIFICATES, LICENSES, REGISTRATIONS
None required. SUPERVISORY RESPONSIBILITIES
This position does not have any direct reports or supervisory responsibility. FLSA CLASSIFICATION/EXPECTED HOURS OF WORK
This is a salary non-exempt position, which is eligible for overtime. A minimum of forty (40) hours a week is required. Occasional evening and weekend work may be required as job duties demand. TRAVEL REQUIREMENTS
Some travel to trade shows and technical conferences may be required. PHYSICAL DEMANDS
This position is moderately sedentary with the majority of the work done on a computer in an office environment. Regular communications via e-mail and phone is necessary. SAFETY
Safety glasses, hearing protection, and other PPE may be required in production areas. WORK ENVIRONMENT
This position operates in a professional office environment and requires the use of standard office equipment. The position may occasionally require exposure to the production areas. REASONING ABILITY
Sound judgment and decision-making skills are necessary. Must be able to appropriately prioritize multiple tasks and maintain timeliness for completion.
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