Role: Technical Writer
Location:
Jacksonville FL / Charlotte NC / Dallas TX - Onsite Job type: Full time
Must Have Technical/Functional Skills Ability to communicate complex ideas clearly and concisely. Understanding the subject matter, often requiring experience in software development or related fields. Ability to gather and analyze information effectively. Expertise in improving document usability through visual elements like graphs and charts. Expertise in tailoring communication based on the audience's knowledge and understanding. Roles & Responsibilities Develop, write, and maintain technical documentation for software applications, APIs, SDKs, and tools. Translate complex technical concepts into clear, user-friendly content for both technical and non-technical audiences. Collaborate with developers, product managers, and subject matter experts (SMEs) to gather information and validate content. Create and update user guides, online help, FAQs, knowledge base articles, and training materials. Ensure consistency, clarity, and compliance with company style guides and documentation standards. Use content management systems (CMS), version control tools, and publishing platforms to manage documentation. Participate in design and code reviews to stay informed about product changes and upcoming features. • Continuously improve documentation based on user feedback and product updates. Maintain and update API documentation using tools like Swagger, Postman, or similar
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
Jacksonville FL / Charlotte NC / Dallas TX - Onsite Job type: Full time
Must Have Technical/Functional Skills Ability to communicate complex ideas clearly and concisely. Understanding the subject matter, often requiring experience in software development or related fields. Ability to gather and analyze information effectively. Expertise in improving document usability through visual elements like graphs and charts. Expertise in tailoring communication based on the audience's knowledge and understanding. Roles & Responsibilities Develop, write, and maintain technical documentation for software applications, APIs, SDKs, and tools. Translate complex technical concepts into clear, user-friendly content for both technical and non-technical audiences. Collaborate with developers, product managers, and subject matter experts (SMEs) to gather information and validate content. Create and update user guides, online help, FAQs, knowledge base articles, and training materials. Ensure consistency, clarity, and compliance with company style guides and documentation standards. Use content management systems (CMS), version control tools, and publishing platforms to manage documentation. Participate in design and code reviews to stay informed about product changes and upcoming features. • Continuously improve documentation based on user feedback and product updates. Maintain and update API documentation using tools like Swagger, Postman, or similar
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.