Multi-Family - Direct Installer
Franklin Energy, Raleigh, North Carolina, United States, 27601
Overview
Franklin Energy is redefining the clean energy future as the only integrated provider of comprehensive solutions, combining expertise in strategic consulting, program delivery, product solutions, and design/build services. Powered by AI-driven technology platforms, Franklin Energy delivers tech-driven support across the energy service ecosystem. Since 1994, Franklin Energy has been a trusted partner in protecting communities and the planet. Learn more at www.franklinenergy.com and join us in leading the clean energy revolution.
Position Summary This position travels to pre-scheduled appointments to install energy-efficient equipment and products. Services target the residential and small commercial markets, including building owners, management companies, small business owners, and trade allies/contractors. The role also involves introducing and explaining incentive programs relevant to the customer segments.
Essential Duties and Responsibilities
Perform all required duties to install energy-efficient equipment and products according to proper procedures.
Maintain a professional appearance appropriate for a representative of our organization and the client.
Ensure compliance with customer specifications and company quality standards.
Complete special projects as assigned.
Complete and maintain all required paperwork, records, and documents.
Develop a comprehensive understanding of the program’s strategic direction regarding energy efficiency and the business activities of its customers.
Follow and comply with all safety and work rules and regulations.
Install energy-efficient equipment and products including aerators, showerheads, and compact fluorescent lights.
Assist in conducting blower door and combustion safety tests if required by the program.
Apply insulating and/or sealing material to exterior penetrations, window and door gaps, attic floor penetrations, attic doors, and box sills as required.
Travel daily to pre-scheduled appointments at apartments, condo units, and other qualified building types.
Work in a team atmosphere to collaborate and continuously improve operations year after year.
Occasional weekend travel to a job site to accommodate a customer’s need may be required.
Conduct inventory counts and submit inventory reports as requested by management.
Maintain the cleanliness and organization of warehouse locations and fleet vehicle parking areas, including proper storage of product and recycling materials where applicable.
Ensure assigned fleet vehicles have safety products located within the vehicle and keep the vehicles clean and orderly.
Perform routine vehicle safety inspections and submit inspection and maintenance reports to management upon request.
Position Requirements Education and Experience
High School diploma or equivalent required.
1 – 3 years of experience preferably in basic wiring, lighting, HVAC, troubleshooting, and/or other technologies installed in commercial/residential applications.
1 – 2 years of previous customer service/sales experience required.
Mechanical and technical aptitude required.
Experience in installing technologies, manual labor, and using tools – preferred.
Background in one or more of the following – preferred: Building science and design; Building envelope; Weatherization or related fields; Building maintenance; Home inspection; HVAC, lighting, controls or renewable energy
Required Skills, Knowledge and Abilities
Strong customer service and communication skills.
MUST be able to handle a wide work variety and work in a fast-paced environment.
Detail-oriented, organized, self-starter, and ability to prioritize workload.
Ability to identify and resolve project application issues with customers and trade allies.
Proficient in Microsoft Office, specifically Word, Excel and Outlook.
Strong data entry skills in entering information in tracking systems/databases.
Ability to communicate effectively, both verbally and in writing with customers, clients and employees.
Ability to analyze and interpret data and solve practical problems.
Knowledge of mathematical concepts such as fractions, percentages and ratios.
Committed to diversity and inclusion.
Reliable transportation.
Licenses & Certifications
Valid driver’s license.
Travel Requirements
Willingness to travel up to 95%.
Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.
The above information describes the general duties and requirements necessary to perform the principal functions of the position. This shall not be construed as a detailed description of all duties and requirements that may be necessary in this position.
An Equal Opportunity Employer.
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Position Summary This position travels to pre-scheduled appointments to install energy-efficient equipment and products. Services target the residential and small commercial markets, including building owners, management companies, small business owners, and trade allies/contractors. The role also involves introducing and explaining incentive programs relevant to the customer segments.
Essential Duties and Responsibilities
Perform all required duties to install energy-efficient equipment and products according to proper procedures.
Maintain a professional appearance appropriate for a representative of our organization and the client.
Ensure compliance with customer specifications and company quality standards.
Complete special projects as assigned.
Complete and maintain all required paperwork, records, and documents.
Develop a comprehensive understanding of the program’s strategic direction regarding energy efficiency and the business activities of its customers.
Follow and comply with all safety and work rules and regulations.
Install energy-efficient equipment and products including aerators, showerheads, and compact fluorescent lights.
Assist in conducting blower door and combustion safety tests if required by the program.
Apply insulating and/or sealing material to exterior penetrations, window and door gaps, attic floor penetrations, attic doors, and box sills as required.
Travel daily to pre-scheduled appointments at apartments, condo units, and other qualified building types.
Work in a team atmosphere to collaborate and continuously improve operations year after year.
Occasional weekend travel to a job site to accommodate a customer’s need may be required.
Conduct inventory counts and submit inventory reports as requested by management.
Maintain the cleanliness and organization of warehouse locations and fleet vehicle parking areas, including proper storage of product and recycling materials where applicable.
Ensure assigned fleet vehicles have safety products located within the vehicle and keep the vehicles clean and orderly.
Perform routine vehicle safety inspections and submit inspection and maintenance reports to management upon request.
Position Requirements Education and Experience
High School diploma or equivalent required.
1 – 3 years of experience preferably in basic wiring, lighting, HVAC, troubleshooting, and/or other technologies installed in commercial/residential applications.
1 – 2 years of previous customer service/sales experience required.
Mechanical and technical aptitude required.
Experience in installing technologies, manual labor, and using tools – preferred.
Background in one or more of the following – preferred: Building science and design; Building envelope; Weatherization or related fields; Building maintenance; Home inspection; HVAC, lighting, controls or renewable energy
Required Skills, Knowledge and Abilities
Strong customer service and communication skills.
MUST be able to handle a wide work variety and work in a fast-paced environment.
Detail-oriented, organized, self-starter, and ability to prioritize workload.
Ability to identify and resolve project application issues with customers and trade allies.
Proficient in Microsoft Office, specifically Word, Excel and Outlook.
Strong data entry skills in entering information in tracking systems/databases.
Ability to communicate effectively, both verbally and in writing with customers, clients and employees.
Ability to analyze and interpret data and solve practical problems.
Knowledge of mathematical concepts such as fractions, percentages and ratios.
Committed to diversity and inclusion.
Reliable transportation.
Licenses & Certifications
Valid driver’s license.
Travel Requirements
Willingness to travel up to 95%.
Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.
The above information describes the general duties and requirements necessary to perform the principal functions of the position. This shall not be construed as a detailed description of all duties and requirements that may be necessary in this position.
An Equal Opportunity Employer.
#J-18808-Ljbffr