Consumer Lending Associate II - Direct Credit Processing (Buffalo, NY)
M&T Bank Corporation, Buffalo, New York, United States, 14266
Consumer Lending Associate II - Direct Credit Processing (Buffalo, NY) page is loaded## Consumer Lending Associate II - Direct Credit Processing (Buffalo, NY)remote type:
Hybrid Positionlocations:
Buffalo, NYtime type:
Full timeposted on:
Posted Todayjob requisition id:
R82820# **Overview:**Provides credit processing support on Consumer Loan applications to customers, branches, dealerships, third-party vendors from application entry through decision, including directives to ensure Bank regulatory compliance.
Works to ensure customer documentation is received and saved to the electronic customer file.## **Primary Responsibilities:*** Work with internal departments as well as external customers and third-party vendors to obtain credit related documentation or obtain necessary information needed to complete an application i.e.: Verification of Employment, IRS transcripts, title search, appraisal, bank statements, etc.* Maintain effective communication with all necessary parties involved in a new loan application, from the customer, loan officer, telephone contact center, and co-workers to ensure a seamless and positive application experience.* Provide routine credit processing support and answer questions on requested documentation for direct consumer credit and Indirect dealer applications to internal and external customers.* Review customer documents.* Responsible for notating the receipt of each document, indexing and adding to the electronic file.* Maintain an understanding of multiple systems businesses and product lines to support activities completed.* Provide coverage for processing items via shared email boxes related to application and subordination related documentation.* Review departmental procedures and update as needed.* Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.
Identify risk-related issues needing escalation to management.* Promote an environment that supports belonging and reflects the M&T Bank brand.* Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.* Complete other related duties as assigned.## **Education and Experience Required:**Associates degree, or in lieu of a degree, a combined minimum of 2 years’ higher education and/or work experience## **Education and Experience Preferred:**Customer service experienceM&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.68 - $31.14 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.# **Location**Buffalo, New York, United States of AmericaGreat companies have an enduring sense of purpose. At M&T, our purpose is a simple one: **make a difference in people’s lives and uplift the communities we serve**. M&T Bank Corporation is a financial holding company headquartered in Buffalo, New York. M&T’s affiliates offer advice, guidance, expertise and solutions across the entire financial spectrum, combining M&T Bank’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. M&T Bank has a network of over 1,000 branches and 2,200 ATMs that span 12 states from Maine to Virginia and Washington, D.C. For more than 165 years, M&T has strived to take an active role in our communities and build long-lasting relationships with our customers. We are a bank for communities—combining the capabilities of a large bank with the care of a locally focused institution. #J-18808-Ljbffr
Hybrid Positionlocations:
Buffalo, NYtime type:
Full timeposted on:
Posted Todayjob requisition id:
R82820# **Overview:**Provides credit processing support on Consumer Loan applications to customers, branches, dealerships, third-party vendors from application entry through decision, including directives to ensure Bank regulatory compliance.
Works to ensure customer documentation is received and saved to the electronic customer file.## **Primary Responsibilities:*** Work with internal departments as well as external customers and third-party vendors to obtain credit related documentation or obtain necessary information needed to complete an application i.e.: Verification of Employment, IRS transcripts, title search, appraisal, bank statements, etc.* Maintain effective communication with all necessary parties involved in a new loan application, from the customer, loan officer, telephone contact center, and co-workers to ensure a seamless and positive application experience.* Provide routine credit processing support and answer questions on requested documentation for direct consumer credit and Indirect dealer applications to internal and external customers.* Review customer documents.* Responsible for notating the receipt of each document, indexing and adding to the electronic file.* Maintain an understanding of multiple systems businesses and product lines to support activities completed.* Provide coverage for processing items via shared email boxes related to application and subordination related documentation.* Review departmental procedures and update as needed.* Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.
Identify risk-related issues needing escalation to management.* Promote an environment that supports belonging and reflects the M&T Bank brand.* Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.* Complete other related duties as assigned.## **Education and Experience Required:**Associates degree, or in lieu of a degree, a combined minimum of 2 years’ higher education and/or work experience## **Education and Experience Preferred:**Customer service experienceM&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.68 - $31.14 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.# **Location**Buffalo, New York, United States of AmericaGreat companies have an enduring sense of purpose. At M&T, our purpose is a simple one: **make a difference in people’s lives and uplift the communities we serve**. M&T Bank Corporation is a financial holding company headquartered in Buffalo, New York. M&T’s affiliates offer advice, guidance, expertise and solutions across the entire financial spectrum, combining M&T Bank’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. M&T Bank has a network of over 1,000 branches and 2,200 ATMs that span 12 states from Maine to Virginia and Washington, D.C. For more than 165 years, M&T has strived to take an active role in our communities and build long-lasting relationships with our customers. We are a bank for communities—combining the capabilities of a large bank with the care of a locally focused institution. #J-18808-Ljbffr