Technical Account Manager – Pulp & Paper
FPC Franchise, Cincinnati, Ohio, United States, 45208
Senior Technical Account Manager
Pulp & Paper Manufacturing | Specialty Chemicals Central Maine (Field-Based, Mill-Facing) We are supporting a long-standing specialty chemicals organization with a strong reputation in the pulp & paper industry. Due to continued growth and increased investment in this segment, the company is expanding its technical leadership team and adding a Senior Technical Account Manager (TAM) to support key paper mill accounts in central Maine. This role is designed for an experienced pulp & paper professional who brings deep process knowledge, technical credibility, and strong customer presence. Role Overview
The Technical Account Manager serves as the senior technical authority for assigned paper mill customers. This individual works closely with customer engineering, operations, and leadership teams to ensure specialty chemical programs are delivering measurable operational and economic value. This is not a field service or entry-level role. The TAM operates at a strategic and advisory level, partnering with internal service teams, sales leadership, and R&D to drive long-term customer success. Key Responsibilities
Serve as the primary technical point of contact for paper mill customers Diagnose complex process and operational challenges within mill systems Recommend, implement, and optimize specialty chemical programs Lead technical reviews and business discussions focused on value creation Quantify and clearly articulate performance improvements and cost savings Collaborate closely with Sales, Service, Portfolio, and R&D teams Provide customer feedback to support product development and innovation Maintain consistent on-site presence to support retention and growth Required Background & Experience
This role requires real paper mill experience. Ideal candidates will have: 10+ years of experience in pulp & paper manufacturing, process engineering, or specialty chemical technical support Strong understanding of mill processes (wet end, paper machine, water systems, etc.) Experience working directly with mill engineers and operations leadership Ability to influence decisions through data, insight, and credibility Comfort working independently and managing senior-level relationships A bachelor’s degree in Paper Science, Chemical Engineering, or a related discipline is preferred. What the Company Offers
Competitive base salary with performance-based bonus opportunity Company-provided pickup truck and fuel card Expense reimbursement – tolls – tools etc Comprehensive benefits and retirement plan Flexibility, autonomy, and long-term career stability Opportunity to play a key role in a rapidly growing pulp & paper segment This position supports multiple mill locations and offers the chance to have a meaningful impact on customer operations and long-term partnerships. Location & Travel
Based in central Maine Supports two primary customer locations initially Approximately 25% travel, including occasional overnight stays Why This Role Appeals to Senior Paper Professionals
Senior technical influence without plant shift work High visibility with customers and internal leadership Ability to leverage years of mill experience in a consultative role Stable organization with long-term commitment to the pulp & paper sector Confidential conversations are welcome.
To learn more or to apply, please directly email Debbie Hunter (dhunter@fpctroy.com) with your cover note and attach a resume in Microsoft Word or as a PDF. FPC of Troy is a national leader in the placement of executives, managers, and professionals. Confidentiality is always respected. Your resume will never be forwarded to anyone without your permission. Please visit on the web at www.fpctroy.com for more opportunities!
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Pulp & Paper Manufacturing | Specialty Chemicals Central Maine (Field-Based, Mill-Facing) We are supporting a long-standing specialty chemicals organization with a strong reputation in the pulp & paper industry. Due to continued growth and increased investment in this segment, the company is expanding its technical leadership team and adding a Senior Technical Account Manager (TAM) to support key paper mill accounts in central Maine. This role is designed for an experienced pulp & paper professional who brings deep process knowledge, technical credibility, and strong customer presence. Role Overview
The Technical Account Manager serves as the senior technical authority for assigned paper mill customers. This individual works closely with customer engineering, operations, and leadership teams to ensure specialty chemical programs are delivering measurable operational and economic value. This is not a field service or entry-level role. The TAM operates at a strategic and advisory level, partnering with internal service teams, sales leadership, and R&D to drive long-term customer success. Key Responsibilities
Serve as the primary technical point of contact for paper mill customers Diagnose complex process and operational challenges within mill systems Recommend, implement, and optimize specialty chemical programs Lead technical reviews and business discussions focused on value creation Quantify and clearly articulate performance improvements and cost savings Collaborate closely with Sales, Service, Portfolio, and R&D teams Provide customer feedback to support product development and innovation Maintain consistent on-site presence to support retention and growth Required Background & Experience
This role requires real paper mill experience. Ideal candidates will have: 10+ years of experience in pulp & paper manufacturing, process engineering, or specialty chemical technical support Strong understanding of mill processes (wet end, paper machine, water systems, etc.) Experience working directly with mill engineers and operations leadership Ability to influence decisions through data, insight, and credibility Comfort working independently and managing senior-level relationships A bachelor’s degree in Paper Science, Chemical Engineering, or a related discipline is preferred. What the Company Offers
Competitive base salary with performance-based bonus opportunity Company-provided pickup truck and fuel card Expense reimbursement – tolls – tools etc Comprehensive benefits and retirement plan Flexibility, autonomy, and long-term career stability Opportunity to play a key role in a rapidly growing pulp & paper segment This position supports multiple mill locations and offers the chance to have a meaningful impact on customer operations and long-term partnerships. Location & Travel
Based in central Maine Supports two primary customer locations initially Approximately 25% travel, including occasional overnight stays Why This Role Appeals to Senior Paper Professionals
Senior technical influence without plant shift work High visibility with customers and internal leadership Ability to leverage years of mill experience in a consultative role Stable organization with long-term commitment to the pulp & paper sector Confidential conversations are welcome.
To learn more or to apply, please directly email Debbie Hunter (dhunter@fpctroy.com) with your cover note and attach a resume in Microsoft Word or as a PDF. FPC of Troy is a national leader in the placement of executives, managers, and professionals. Confidentiality is always respected. Your resume will never be forwarded to anyone without your permission. Please visit on the web at www.fpctroy.com for more opportunities!
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